The Cloud Confectionery Company 

Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.

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Virksomhedsoplysninger

  1. Slikbutik
  2. Konfekturebutik
  3. Konfekturegrossist
  4. Gavebutik

Skrevet af virksomheden

Artisanal sweet treats, such as Chocolate and Marshmallows all made in Lincolnshire. Ideal for gifts or as a treat sweet for yorself.


Kontaktoplysninger

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great products

Great products. The marshmallow is so yummy and the walnut and coffee chocolates are amazing. All beautifully wrapped. Highly recommend trying you won't be disappointed 🙂

5. marts 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Disappointing coffee & walnut domes…

Bought the coffee domes with some excitement as coffee cream anything is hard to find. Have to say the coffee flavour was almost non existent. The cream was over sweet and the chocolate too thick. Will not be buying again.

5. oktober 2023
Uopfordret anmeldelse
The Cloud Confectionery Company-logo

Besvarelse fra The Cloud Confectionery Company

We sincerely appreciate you taking the time to share your feedback about our coffee domes. First and foremost, we'd like to extend our apologies for not meeting your expectations with this particular product.

We're genuinely surprised to hear that you found the coffee flavor lacking and the cream overly sweet. This is the first time we've received such feedback regarding the quality of our coffee domes, as we take great pride in crafting them to deliver a rich and satisfying coffee experience.

We understand that taste preferences can vary, and we're committed to ensuring that all our customers enjoy their Cloud Confectionery Co. treats. To address your concerns and hopefully turn your experience around, we'd like to have the opportunity to make it right.

Could you please send us an email at CloudConfectioneryCo@Gmail.com with your order number? This will help us identify your specific order and work towards rectifying the issue. Your feedback is invaluable to us, and we'd love the chance to improve your experience and, in turn, help our small business grow.

Thank you for bringing this matter to our attention, and we hope to have the chance to serve you better in the future.

Bedømt til 2 ud af 5 stjerner

I don't like giving poor reviews

I don't like giving poor reviews, but in this case I was very disappointed. Three of the domes were smashed and stuck to the tissue packaging, so they were thrown away. I suggest maybe updating the packaging, possibly adding dividers between the domes. Sorry for the negative comments.

22. august 2023
Uopfordret anmeldelse
The Cloud Confectionery Company-logo

Besvarelse fra The Cloud Confectionery Company

We genuinely appreciate your feedback and thank you for taking the time to share your experience with our products. We're truly sorry to hear about the disappointment you encountered with your recent order.

The fact that three of the domes arrived smashed and stuck to the tissue packaging is unacceptable, and we completely understand your frustration. We take your feedback seriously, and we are already taking steps to improve our packaging to prevent such incidents in the future. This includes testing new packaging techniques and considering the addition of dividers between the domes to ensure their safe arrival.

We want to express our gratitude for your valuable input, as it helps us make necessary improvements. Your satisfaction is of utmost importance to us, and we are committed to providing you with a better experience next time.

If you'd be willing to give us another chance, we'd like to make it up to you. Please reach out to us at CloudConfectioneryCo@Gmail.com with the details of your order, and we'll do our best to rectify the situation.

Once again, we apologize for any inconvenience you've experienced, and we hope to have the opportunity to serve you better in the future.

Bedømt til 5 ud af 5 stjerner

Thank you - coffee

Thank you. Arrived quickly. I couldn't help myself - only eaten one so far and hidden the rest. Beautiful.

4. juli 2023
Uopfordret anmeldelse
The Cloud Confectionery Company-logo

Besvarelse fra The Cloud Confectionery Company

Thank you so much for taking the time to leave us a review. It realy helps us out. We love the coffee products as well! Were working on new Coffee products as we speak 👌

Bedømt til 1 ud af 5 stjerner

I didn't order mixed boxes of walnut…

I didn't order mixed boxes of walnut domes but that's how they came, didn't know which filling inside only the broken one's. Some had no walnuts some broken bottom's there was caramel seeping out of boxes. To me they were rejects hence being mixed boxes, l must say taste was good shame i looked forward to them.

9. marts 2023
The Cloud Confectionery Company-logo

Besvarelse fra The Cloud Confectionery Company

Hi Danny, I can confirm you did order the selection box of domes. They were also packed in the order you selected. However, we must appologiese for them arriving to you in a poor state. Please note that if you contacted us when you recived them we would have done everything to rectify the poor delivery. We appologise we have failed you

Bedømt til 5 ud af 5 stjerner

Delcious coffee domes

Delcious coffee domes, a special treat for me, loved them!!

27. august 2022
Uopfordret anmeldelse
The Cloud Confectionery Company-logo

Besvarelse fra The Cloud Confectionery Company

Thank you so much for your review of our little company. I'm glad you enjoyed our domes. We love the coffee ones as well!

Bedømt til 5 ud af 5 stjerner

Looks lovely, and fast delivery.

The chocolates arrived really quickly, are beautifully presented, they are a gift so I haven't tasted them but I'm sure they will be lovely. For posh chocs, they are reasonably priced, too. Thank you!

11. august 2022
Uopfordret anmeldelse
The Cloud Confectionery Company-logo

Besvarelse fra The Cloud Confectionery Company

Thank you so much for taking the time to leave us a review. It realy helps us out. We hope they make an amaing gift to that special someone 😊

Dette er Trustpilot

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