Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,1
14 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After telling the seller i wanted a higher wattage vape but not coils he sold me one that was coils when i specifically turned down the coil option. Will never use this clueless shop again and will go back to evapo for professionals that know what they are selling. The unwanted vape is now in the bin
Placed order on a Sunday, with no update on shipping on Wed, contacted via their website with no reply. Contacted again on the Thu and advised if no reply would speak to my bank on Fri, no reply [shocker]. Late Thu eve received an email to say no stock and would refund. Why was it on the site for sale, and still is today [Friday] when there is no stock, and why did it take 4 working days to advise. Hopefully the refund makes it way through before the 10 days indicated!!
Would seem some Vape companies provide a really good service & customer experience, and others like you just don't give a ..........
Take orders for stock they don't have. I would avoid at all costs.
I ordered a z50 vape on the 14th of November. I contacted them on the 15th as I had heard nothing about it being dispatched. I then messaged again on the 17th after hearing nothing back and then on the 18th. I then called them up on the 18th to a number they said was a helpline and all it was was a list of stores and not a customer service line. I managed to get through to someone by calling one of the stores and was told it’s not in stock and tried to sell me another alternative which I just didn’t want. I then had to chase the refund too and I heard nothing back.
I strongly suspect this company is getting people to order the vape kit they want that they know is out of stock just to get your money and then try to sell you another vape kit. My suspicions were confirmed when I checked today on the 22nd and they are still selling the vape kit they KNOW is out of stock. So you’ll spend your money and then have to wait for a refund from them, with this company knowing full well it’s out of stock. How is this even legal?
As of writing this the z50 vape kit is still on their website and you can order it and they will take your money knowing it’s out of stock
I ordered a pod vape and get an email to say it's been cancelled as not in stock. The email says you have not been refunded? I contact them and hear nothing back? I see the vape is still showing in stock so just a drop ship company AVOID AT ALL COSTS!!
Website state's "freeshipping"... yet they are charging shipping, what?
The customer service was outstanding. I went in looking for nova pods, which I wouldn’t find at 4 other vape shops. Even though they didn’t have it the man took a picture and said hell get some in and also helped me out with something else. Great Guy, Great Shop.
Really good service! Really nice staff at the Holloway branch (Hat, I think his name was). Also a wide variety of e-juices, although they could stock up more on the lighter nicotine products but that's me being self serving. Highly recommend.
Another terrible experience when ordering online, chased for 2 weeks, one liner saying its on its way, but was never posted....
Don't listen to all the negative reviews, i haven't purchased anything from their online stores but i have been to 3 off their branches and at all of them i have been treated very well, 5* customer service i tell them what type of flavour i like and they give me new recommendations all the time. Best prices around by far and you got so much to choose from. Definitely a must go whether you're a newbie vaper or a vapeaholic like me
Terrible online experience. Charge £5 for delivery of a small package, then take 5 working days to ship it!
Their prices seem good but expensive show shipping mean I might as well just pay a little more.
Absolute disgrace of a company.
Waiting for an order since 5th Nov.
Emails ignored & telephone not answered.
Do not use this company.
They take your money then nothing. Will not reply to emails or phone calls. Avoid like the plague...
Very slow at delivery wrong order would not recommend poor customer service as doesn't respond to emails
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
