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Clotrio Anmeldelser 5

•
TrustScore 3 ud af 5

3,1

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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

5 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Missing Items from first order

Scam Alert - clotrio🛑

I recently ordered a pack of six underwear trunks but received only four items 😡. As a first-time customer, I was disappointed by this mistake. The website showed the correct product and quantity, and I paid for six, but the package was delivered only four trunks.

I've reached out to customer service, but no response yet. Not impressed with the service from clotrio brand .

2. januar 2026
Uopfordret anmeldelse
Clotrio-logo

Besvarelse fra Clotrio

Hi there,

We’re really sorry to hear about your experience, especially as a first-time customer — that’s definitely not the impression we want anyone to have. Thank you for bringing this to our attention.

Occasionally, packing mistakes can happen, but please be assured that this isn’t the standard we aim for at Clotrio. We’d truly like the chance to make this right for you. Our support team is already reviewing recent requests, and if you haven’t received a reply yet, we kindly ask you to share your order number and contact details via direct message or email so we can resolve this as quickly as possible.

Your feedback helps us improve, and we genuinely appreciate you giving us the opportunity to fix the issue. We’re committed to ensuring you receive exactly what you paid for and have a much better experience moving forward.

— Team Clotrio

Bedømt til 4 ud af 5 stjerner

Worst website ever to buy..

Quality of the product is very good... But the customer service was not expected....but finally I got exchange of the products it took some time and exchanged successfully

6. december 2025
Uopfordret anmeldelse
Clotrio-logo

Besvarelse fra Clotrio

Hi there,

We’re really sorry to hear about your experience and completely understand how frustrating this must feel — especially when you’ve been trying to reach us for a week without a response. This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.

Regarding the size issue, we definitely want to help you with a return or exchange. Sometimes delays can happen due to high message volume, but please be assured that we never ignore our customers. Kindly share your order number with us via direct message or email once again, mentioning this review, and our team will prioritise your case and work towards a quick resolution.

Your feedback is important to us, and we truly appreciate you giving us the chance to make things right. We’re committed to improving both our response time and your overall experience with Clotrio.

— Team Clotrio

Bedømt til 3 ud af 5 stjerner

Tried purchasing the product from…

Tried purchasing the product from website. On payment i scanned the qr code and paid the money and waited for almost 5 minute but the order was placed and page automatically refreshed and asked me to pay again for the same thing. So i contacted 24*7 support (forget 24*7) i just contacted once as i told them that i paid shared the screenshot but order was not placed so either refund it or place a manual order. They said they will place an order manually so i told the product been more than 24hours now no update has been shared. Email support doesnt even bother responding. If this continuous for another day am filing a complaint in consumer forum against this

19. september 2025
Uopfordret anmeldelse
Clotrio-logo

Besvarelse fra Clotrio

Hi there,

We’re truly sorry for the frustration and concern this situation has caused you. We understand how worrying it is when a payment is made but the order confirmation doesn’t come through as expected — and we sincerely apologise for the delay in updates from our side. This is definitely not the experience we want any customer to have.

Sometimes, payment verification or manual order processing can take a little longer while our team confirms transaction details securely, but you absolutely deserve clear communication during that time. Please share your order/payment reference number with us via direct message or email, mentioning this review, and we will prioritise checking the payment status and updating you immediately with either a confirmed order or refund solution.

We genuinely appreciate your patience and the chance to make this right. Your trust is very important to us, and we’re committed to resolving this quickly and improving our response experience moving forward.

— Team Clotrio

Bedømt til 1 ud af 5 stjerner

Scam Alert 🚨

Scam Alert 🚨 – @Clotrio
Ordered a trunk, received poor quality & uncomfortable product.
Founder admitted they’re experimenting with bad materials.
Promised refund after complaint, took UPI ID – then ghosted & blocked me.
Beware! Don’t fall for Clotrio. #ScamAlert

18. juli 2025
Uopfordret anmeldelse
Clotrio-logo

Besvarelse fra Clotrio

Hi there,

We’re sorry to see your concern and would like to clarify this situation for transparency. The refund for your order was successfully processed from our side within the promised timeframe. In many cases, banks or UPI providers may take a little time to reflect the amount in your account, so we kindly request you to re-check your payment statement or contact your bank once.

We always take product feedback seriously, and we never block or ignore genuine customers — our goal is to resolve every concern fairly and professionally. If you’re still unable to locate the refund, please reach out to us again with your order details, and we’ll be happy to share the transaction reference and assist you further.

We value every customer’s trust and remain committed to providing transparent support and continuous improvements at Clotrio.

— Team Clotrio

Bedømt til 5 ud af 5 stjerner

This store is very good

This store is very good, I got a porsche oversized Tshirt which was very comfortable and the sizing was also good. They have good customer service too. They replyed fast and addressed my queries.. I asked why my deliver was late and they gave a proper answer for that to.

15. maj 2025
Uopfordret anmeldelse
Clotrio-logo

Besvarelse fra Clotrio

Hi there,

Thank you so much for your kind words and for sharing your experience with us! We’re really happy to hear that you loved the Porsche oversized T-shirt and found the comfort and sizing just right — that’s exactly what we aim for 😊

We also truly appreciate you noticing our customer support efforts. Keeping our customers informed and responding quickly is very important to us, and your feedback motivates our team to keep improving every day.

Thanks again for choosing Clotrio and for placing your trust in us — we look forward to serving you again soon!

— Team Clotrio

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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