CEB has been wonderful. They did all they possibly could to ensure we get a boiler when budget was tight. The plus side was they are a heck of a lot cheaper than British Gas and provide a longer warra... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service from start to finish. Detailed quotation & fair price . The installation guys were friendly & professional &left everything clean & tidy. Would highly reccomend.
Virksomheden har svaret
Super service. The engineer, came as arranged. Despite the 100% warning of heavy rain it stayed dry. Working on his own, he was very efficient, kept the place clean and installed both parts with min... Se mere
Virksomheden har svaret
Great sales , service, price and of course after care. What’s not to like. I’ll be returning to the Clever Energy team for my future energy hardware needs!
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af varmeudstyr
- også i
- Gasinstallationsservice
- Leverandør af kedler
- Leverandør af udstyr til solenergi
- Solenergiselskab
Skrevet af virksomheden
Clever Energy Boilers, based in Yorkshire, has extensive experience in the supply and installation of high-efficiency, energy-saving heating solutions from leading manufacturers. Over the past 10 years, we have successfully installed more than 15,000 boilers across Yorkshire, Lancashire, Humberside, Cumbria, the North East, Cheshire, the Midlands and the Southern regions. In addition to our boiler services, we also specialise in the installation of renewable energy products, including air source heat pumps, solar panels and battery storage systems - helping customers reduce their carbon footprint and lower energy costs. We are proudly accredited by MCS and Gas Safe and hold approvals from other recognised industry governing bodies, ensuring quality, safety and reliability in every project we undertake.
Kontaktoplysninger
16 York House, Wool Gate, Cottingley Business Park, Cottingley, BD16 1PE, Bingley, Storbritannien
- 01274 214557
- info@cleverenergyboilers.co.uk
- cleverenergyboilers.co.uk
4,6
Fremragende
1 t anmeldelser
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Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bought us in from the Cold
Where do I begin our aged boiler went bang a few months ago and the house has been geting colder and colder as time went by. So I put a request out for boiler quotes and got Clever Energy Boilers phone call. We discussed a boiler and what it was needed for. I informed him we needed finance That was no problem Russell arranged that not a worry. BUT here comes the surprise he said installation would be booked in on Monday !!! and this was friday. So a time was booked for 8 - 9am . The engineer turned up at 8.17 am - informing us we would be without water for 4 and a half hours and wow he was right. After the install showed me all the work he had done a great job and he cleaned up after himslf too. After showing the wife how things worked he left . We are blown away with the profesional job done and in such short time. Feel so happy that a big company could make you feel so special and give such a great service. Would not hesitate to recommend this company. Thank you All for great service.
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Great and fast service
Great and fast service
All very friendly and professional
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Extremely quick response
Extremely quick response, efficient in all aspects, competitive price. A very competent heating engineer fitted the boiler the next day. I fully recommend this company.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Recommended Provider
What a really easy process. Quoted over the phone (great price), sent photos to clarify my current boiler condition etc. Booked, and fitted. Plumber was great , respectful of my property, knowledgeable and clean... All old materials removed.
Recommended Provider.
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Boiler conversion condensing boiler to combi boiler. From first contact via phone to fitting…
From first contact via phone to fitting of the new boiler the process was seamless. James was very helpful via the phone call & video call. Job was booked for the 24/11/24.Darren and Chris arrived to fit the new boiler at 8:30 job was completed by 16:00 professional and friendly and very helpful. No issues whatsoever. Thanks
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Boiler fitter was efficient
Boiler fitter was efficient, quick, knowledgeable and tidy. Explained how boiler works ie how to top up pressure if pressure drops. Tided away any mess including old boiler and all packaging.
21. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Prompt and quick to respond and quote
Prompt and quick to respond and quote. Engineer who came out to complete new combi boiler install was polite and tidy, willing to investigate small radiator heating issue.
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Clever Energy we're very friendly
Clever Energy we're very friendly, fast and efficient in dealing with my urgent replacement boiler
21. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Highly recommend Clever Energy
Clever Energy worked closely with me during the sales process, answering all my questions. Communication was clear throughout. The engineers arrived promptly, installed the boiler swiftly and cleaned up after themselves. Would thoroughly recommend Clever Energy.
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Absolutely fantastic company
Absolutely fantastic company everything when exceptionally well from start to finish. Great service from the office staff and brilliant engineer nothing was too much trouble. And at nearly £2000 cheeper then other like for like quotes an amazing price as well.
Would highly recommend them no problem at all
18. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Super service well planned and executed
Super service well planned and executed
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Great customer service Mamrez
Great customer service Mamrez, thank you!
16. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Great price, swift installation
Was quoted a very competitive price, install was quick and to a good standard, engineer was friendly and would recommend to anyone looking to get their boiler replaced.
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Happy with friendly approach and…
Happy with friendly approach and explanation of expertize
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Fantastic customer service as usual…
Fantastic customer service as usual from Clever Energy Boilers. Very efficient and great pricing.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Misleading Warranty Information & No Follow-Up After Complaint
UPDATE: Moved from 1 star to 2: I have had to write two letters and I had to speak to Citizens Advice as Clever Energy didn't reply to my issues, detailed below, in two months but have finally been in touch after I wrote this and we have come to an agreement. Unfortunately the filter they fitted wasn't Bosch so it has invalidated the Bosch warranty which I would have preferred but they offered me a bit of compensation and I'd prefer to close this off than let it drag on. They are going to look after my servicing so I will keep my fingers crossed that the ongoing service will be better and I can upgrade the review again.
ORIGINAL POST:-
I was initially very happy with the installation of my new boiler by Clever Energy Boilers, but the experience since has been extremely disappointing.
At the point of sale, I was reassured that my boiler would come with a 10-year Bosch warranty, plus an additional 4 years if I used them for annual servicing — which I thought seemed very fair at the time. However, I later received conflicting information suggesting that this wasn’t the case because a different filter had been fitted.
I also received follow-up calls claiming my boiler hadn’t been properly registered, despite being told everything was already completed. I raised a formal complaint in September, chased it again on 19 October, and received a call promising a response later that day or the next — but weeks later, I’ve still heard nothing.
The installation itself was fine, but the after-sales service, communication, and misleading warranty information have been very poor.
12. september 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for your review.
We’re very sorry for the issues you’ve experienced following your boiler installation. This is certainly not the level of service we aim to provide and we completely understand your frustration given the conflicting information and lack of communication you’ve received.
Rest assured that our Sales Manager, Lee Gardner, is looking into this as a priority. He will be in touch with you very soon to review the matter in full and provide you with clear, accurate information regarding your warranty and registration, as well as an update on your complaint.
Thank you for your patience and once again, please accept our apologies for the inconvenience caused.
Thanks
The Clever Energy Boilers Team
Always helpful and a pleasure to deal…
Always helpful and a pleasure to deal with .
6. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Very helpful
Very helpful, great service every year. Very reliable
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
I’ve been a loyal customer for the past…
I’ve been a loyal customer for the past five years, and I can confidently say this company sets the standard for excellent customer service. Every interaction has been smooth, professional, and hassle-free from start.
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Polite and Professional
Clever Energy boilers always phone me at the same time each year to book on my annual service. They are always polite and professional, thanks Mamrez!
4. november 2025
Uopfordret anmeldelse
Besvarelse fra Clever Energy Boilers
Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.
If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.
More information can be found here on our website:
https://www.cleverenergyboilers.co.uk/refer-a-friend/
We look forward to the opportunity to assist you again in the future.
Thanks
The Clever Energy Boilers Team
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.