Amazed, what brilliant service and skill. Delivering a container on what seemed like the windiest day of the year into a near wind tunnel of F1 proportions and the young lad (19 years old) handled th... Se mere
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Se, hvad kunderne siger
Very impressed on the speed from initial enquiry to delivery, the drivers were exceptionally good and took pride in setting up both containers level and correct. will use them again and will recomm... Se mere
Virksomheden har svaret
The containers arrived punctually, clean and with the new correct sea container locks. They were all the same colour, which we didn't specify, but looks much better aesthetically. Paperwork and contac... Se mere
Virksomheden har svaret
Fantastic experience from the team at Cleveland containers. The team was very helpful in resolving some issues I had with my shipping arrangements. Thank you again Sarah and team at Cleveland Con... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Cleveland
Skrevet af virksomheden
Established in 2011, Cleveland Containers is the leading supplier of shipping containers in the UK, delivering approximately 400 containers a week. Part of the Cleveland group, which includes Cleveland Hire and Cleveland Modular, we offer a variety of new and used standard and specialised containers in a range of sizes.
From our head office in Stockton-on-Tees, we operate out of more than 15 depots nationwide to ensure we can service consumers no matter their location. Available for sale and hire, our containers range from 6ft to 45ft, with our 20ft standard containers being the best in the market due to their higher specification. Additionally, we supply flat pack, refrigerated, and DNV (offshore) containers, allowing us to provide for multiple different sectors across the country.
We also provide modification services, creating bespoke units for a wide variety of projects and businesses. Notable examples of which include theme-park hotels at Gulliver's Valley and Gulliver’s Kingdom, and the popular food and drink social hub STACK Seaburn.
Our team of highly skilled experts have been in the shipping container industry for many years, gaining valuable knowledge and experience in all areas from sales to transport, conversions to repairs and much more. With a world class Net Promoter Score of 75%, we deliver the best customer service in the industry.
From our head office in Stockton-on-Tees, we operate out of more than 15 depots nationwide to ensure we can service consumers no matter their location. Available for sale and hire, our containers range from 6ft to 45ft, with our 20ft standard containers being the best in the market due to their higher specification. Additionally, we supply flat pack, refrigerated, and DNV (offshore) containers, allowing us to provide for multiple different sectors across the country.
We also provide modification services, creating bespoke units for a wide variety of projects and businesses. Notable examples of which include theme-park hotels at Gulliver's Valley and Gulliver’s Kingdom, and the popular food and drink social hub STACK Seaburn.
Our team of highly skilled experts have been in the shipping container industry for many years, gaining valuable knowledge and experience in all areas from sales to transport, conversions to repairs and much more. With a world class Net Promoter Score of 75%, we deliver the best customer service in the industry.
Kontaktoplysninger
23a Falcon Court, TS18 3TX, Stockton-on-Tees, Storbritannien
- 0330 005 5666
- sales@clevelandcontainers.co.uk
- clevelandcontainers.co.uk
4,6
Fremragende
622 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Logistics need improvement
Containers and product is excellent, however transport and logistics need improvement, was rearranged twice and only told at the end of the day that they wouldn’t be coming.
21. august 2024
Besvarelse fra Cleveland
Hello,
We are truly sorry for the inconvenience you experienced with the delivery of your containers. This is not the standard of service we strive to provide, and we completely understand your frustration after the delays on both dates.
Unfortunately, we faced scheduling issues with our external haulier, which affected your delivery. We sincerely apologise that this impacted your experience, and for any miscommunication on our part. Please rest assured, we are working hard to prevent this from happening in the future.
Thank you for your patience, and we hope to make it right moving forward.
Kind regards,
Cleveland
It was great from start to delivery the…
It was great from start to delivery the staff was great to work with and nothing was to much for them to do for you
I definitely will be using them again
Thank you
Fixit plumbing and building
Steve
29. august 2024
Besvarelse fra Cleveland
Hi Steven,
Thanks so much this amazing 5 star review!
Kind regards,
Cleveland
Ckeveland Containers. Good friendly service
Good friendly service, attention to detail and after sales backup.
27. august 2024
Besvarelse fra Cleveland
Hello Anthony,
Thank you for your 5 star review! It is much appreciated.
Kind Regards,
Cleveland
Besvarelse fra Cleveland
Hello,
Thanks for this great 5 star review!
Kind regards,
Cleveland
excellent delivery driver
8. august 2024
Besvarelse fra Cleveland
Hello,
Thanks so much for the 5 star review!
Kind Regards,
Cleveland
Besvarelse fra Cleveland
Hello Gary,
Thanks so much for your 5 star review!
Kind Regards,
Cleveland
This wors company I had ever…
This wors company I had ever experienced, they meant to sent me two fresh used containers which is air & rain right but just soon after delivery I realised one of them is dropping rain water & straight away I informed about it.
Related officer told me don’t worry it will be replaced but more then 2 weeks now every day said don’t worry it will be done but all are lie & loughing on me.
My suggestion not to buy from them & make people funn.
Thanks
13. august 2024
Besvarelse fra Cleveland
Hello,
Thanks so much for your 5 star review!
Kind Regards,
Cleveland
Besvarelse fra Cleveland
Hello Steve,
Thanks so much for your 5 star review!
Kind Regards,
Cleveland
The cabin is great
The cabin is great. The delivery was very poor. The cabin did not come on the day it was promised and when it did, the lorry sprayed hydraulic oil all over our yard.
30. august 2024
Besvarelse fra Cleveland
Hello David,
We are very sorry to hear about your experience. We work with third party hauliers within their schedules and unfortunately they suffered delays which meant that your container had to be delivered the following day.
Our transport team have contacted the haulier involved in this. They have explained that the unfortunate incident with the spillage was accidental - the vehicle had experienced a burst hose whilst delivering causing the oil to spill onto the yard. We understand that this will have been a great inconvenience to you; By way of an apology and to rectify the problem our haulier did provide compensation to enable a clean-up operation.
Once again we apologise for your experience and hope this doesn't deter you from ordering from us again.
Kind regards,
Cleveland
An ideal secure store place
It was delivered on the day agreed and with a very courteous driver who was determined to position the container just where we needed it, even though it was an extremely tight access to the required location.
16. august 2024
Besvarelse fra Cleveland
Hello Keith,
Thank you for the five star review. We will pass on your kind words to the haulier!
Kind regards,
Cleveland
Brilliant people to deal with did…
Brilliant people to deal with did exactly what they said they would do, could not recommend highly enough
21. august 2024
Besvarelse fra Cleveland
Hello Mark,
Thanks so much for your 5 star review!
Kind Regards,
Cleveland
Everything was executed as expected
Everything was executed as expected. The driver that stayed on site to place containers was excellent, exceptional at his job, pleasant and extremely helpful
Thank you for a great service all round
23. august 2024
Besvarelse fra Cleveland
Hello Lesley,
Thank you for your 5 star review! It is much appreciated.
Kind Regards,
Cleveland
Besvarelse fra Cleveland
Hello,
Thank you for the great five star review.
Kind regards,
Cleveland
Great service and all delivered on…
Great service and all delivered on time. I have bought from them a couple of times and have never had an issue.
6. august 2024
Besvarelse fra Cleveland
Hi Andrew,
Thanks so much for taking the time to leave us a 5-star review!
Kind regards,
Cleveland
Second Time we have used Cleveland
Second Time we have used Cleveland, both times outstanding Service
9. august 2024
Besvarelse fra Cleveland
Hello John,
Thanks so much for your 5 star review!
Kind Regards,
Cleveland
I purchase 3 container from Cleveland…
I purchase 3 container from Cleveland containers. As soon as there's an issue they will leave you by yourself with no help. The container was not even 6 months old before reporting issues. I believe I was sold a bad product they won't even send someone out to take a look. if I could give 0 stars I would. Avoid
15. august 2024
Uopfordret anmeldelse
Besvarelse fra Cleveland
Hello Luca,
Thank you for your feedback. I believe your sales manager has been trying to contact you to confirm which unit this relates to, as you have procured several secondhand refrigerated units through Cleveland.
Customer care is important to us and we aim to resolve any issues in a timely and efficient manner, however we do have to adhere to our warranty period for used containers and charge for extra call-outs and services where applicable.
Kind regards,
Cleveland
really helpful
really helpful, everything was organized and carried out with ease.
Thank you
p.s The driver was brilliant 👍🏻
2. august 2024
Besvarelse fra Cleveland
Hello Henry,
Thank you for the five star review! We will pass on the kind words to the haulier.
Kind regards,
Cleveland
Ordering simple
Ordering simple, delivery and driver exceptional even with difficult entry into the delivery site.
Container as advertised
30. juli 2024
Besvarelse fra Cleveland
Hello Glyn,
Thank you for the five star review. We will pass on your kind words to the haulier!
Kind regards,
Cleveland
Great service from all and container is…
Great service from all and container is immaculate
1. august 2024
Besvarelse fra Cleveland
Hello Martin,
Thanks so much for your 5 star review!
Kind Regards,
Cleveland
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