Resultados bons e poucos atritos Desde que iniciamos a parceria, temos tido resultados proveitosos com a ClearSale. Nos últimos meses tem sido um tanto quanto desgastante a aprovação errônea de ped... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Comunicação com a empresa é ótima, bem simples e fácil, porém a demora nas aprovações são um ponto ruim, além disso quando um pedido está em fila não conseguimos ter acesso aos dados o que dificulta c... Se mere
Virksomheden har svaret
Indispensável nos dias de hoje! Evitamos muitas fraudes e, apesar da demora na aprovação em alguns casos, acreditamos que uma venda boa é uma venda segura. O nível de tentativas de golpe é assustador... Se mere
Virksomheden har svaret
Ainda não entendi como funciona... Porque minha experiencia não foi boa.. Não acredito que a avaliação de "risco" se resumi a dizer que o cliente é de risco! mas não explica mas nada sobre o clien... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om ClearSale
Skrevet af virksomheden
ClearSale offers the most complete ecommerce fraud protection, combining cutting-edge statistical technology with the world’s largest team of specialized fraud analysts for a balanced, comprehensive, real-world approach. Trusted by over 10,000 customers worldwide and touting a 99% retention rate, ClearSale is the first company to offer chargeback guarantees and the largest company focused on global card-not-present fraud prevention. ClearSale helps businesses prevent fraudulent chargebacks without interfering with the online shopping experience. As a result, clients can sell more, safely, even in dynamic or challenging international markets.
Protect your ecommerce, now.
Kontaktoplysninger
7300 Biscayne Boulevard, 33138, Miami, USA
- +1 786 526 0372
- contact@clear.sale
- clear.sale
3,8
God
180 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Impressed by their customer care
ClearSale really cared about my business specific needs, and always went beyond to tailor it to my business.
19. februar 2021
Uopfordret anmeldelse
Avoid ClearSale if you give care about…
Avoid ClearSale if you give care about your business.
From the first sales rep, until the last customer support representative, every single Company represenative lies to the customer so they hear what they want to hear.
1. The worst customer support - They take many days or weeks to answer simple questions about your account.
2. They claim they will reimburse your orders until later they claim they will not.
3. Shady and unethical sales practices but unexperienced and incompetent sales agents.
4. Obvious fraud gets regularly approved by Clear Sale.
Clear Sale is a waste your money and time. Thank God I demo'ed only two websites, I will bring my many dozens of sites to a competent Company who doesn't complicate and lie to their customers.
19. februar 2021
Uopfordret anmeldelse
Besvarelse fra ClearSale
We are saddened to hear you had such a negative experience with our Company. We are sad you were not able to experience the same level of service and satisfaction our customers are used to. Rest assured that ClearSale strives to provide the highest quality fraud prevention services to all our customers.
In order to help us better understand and rectify the issues you experienced with us, please send us an email at contact@clear.sale detailing your issues so we can conduct an internal investigation, or call us directly at +1 786 888 4584. Please share:
1) Please elaborate on what our “shady and unethical” sales practices are and which member of our sales team engaged in these practices. We at ClearSale do not condone any unlawful or unethical practices of any kind.
2) The names of Company representatives who lied to you and what these lies were.
3) Any emails with customer support or customer service ticket numbers we can use to trace your inquiries back to the appropriate members of our customer support team—they should not take days or weeks to answer simple questions.
4) Please elaborate on what you mean by “they claim they will reimburse your orders until later they claim they will not.” ClearSale does not offer this option. Our customers are either able to recover a portion (ClearSale Total Protection) of any losses or the entirety (ClearSale Total Guaranteed Protection) of any losses. There is no option available where customers do not recover anything if confirmed a fraud-related chargeback.
5) Specify which transactions ClearSale approved that were “obvious fraud.” We have worked hard over many years to create a successful fraud-prevention model to help our customers avoid the pitfalls associated with e-commerce, most notably online fraud. So, if you have discovered a vulnerability in our model where obvious fraud has gone unrecognized, please share this with us so we can improve.
I hope we are able to connect.
Best,
ClearSale Team
Fantastic Fraud Prevention Company
We have had a great experience with ClearSale and have used their service for many years across three businesses. They took the worry out of losing thousands to fraudsters and have always been there to help if ever we had any questions. I'd highly recommend ClearSale to any eCommerce store no matter how large or small.
13. november 2020
Uopfordret anmeldelse
Shady marketing practices...
If they would not spam people like me I would not be posting this. Got many emails all not asked for by a marketing campaign I didn't sign up for and asked 3 times to quit getting emails. Apparently they don't listen.
I replied to the emails sent every time to QUIT getting emails, so their response is false to this review. I am glad I may actually be off their marketing list now.
24. juni 2020
Uopfordret anmeldelse
Besvarelse fra ClearSale
Jeff, we are sorry to hear about your negative experience with our marketing communications. Unfortunately, your requests to be removed from our list were never received. But anyway, I went ahead and opted you out of receiving e-mails from us. We are sincerely sorry for any inconvenience we might have caused you. Please let us know if you need further assistance.
We are at SistemmaCPAP have been using…
We are at SistemmaCPAP have been using ClearSale for a year now and are very happy. We do not have a lot of fraudulent transactions, but having peace of mind is awesome. Their response time improved significantly after 8-9 months and now our transactions are approved almost instantly. I like that I can contact them if I need to get a decision on the transaction that needs to be shipped right away.
1. maj 2020
Uopfordret anmeldelse
ClearSale is a company who are always…
ClearSale is a company who are always there for their customers. Thank you, Luisa!
23. marts 2020
Uopfordret anmeldelse
Incredible service and support
Great company. Amazing service. Thank you.
3. maj 2019
Uopfordret anmeldelse
Very good service
Very good service. Crew is always on the ball and we're very satisfied!
30. april 2019
Uopfordret anmeldelse
Excellent service
30. april 2019
Uopfordret anmeldelse
ClearSale is awesome!
30. april 2019
Uopfordret anmeldelse
I have been your Clearsale for the past…
I have been your Clearsale for the past few months now and to be honest, I am so happy with the service they provide and also I had some chergeback from the orders the approved but I got the full money back from ClearSale.
30. april 2019
Uopfordret anmeldelse
As Advertised
They do exactly what they say they will do, and they do it quietly and efficiently.
24. april 2019
Uopfordret anmeldelse
It is a great and inexpensive comfort…
It is a great and inexpensive comfort to have Clearsale operating in the background. Plus, when there appear to be resolvable issues with a would-be purchaser, their customer service is right on it to see if the transaction can be saved.
24. april 2019
Uopfordret anmeldelse
ClearSale is easy to use and has…
ClearSale is easy to use and has excellent customer service.
24. april 2019
Uopfordret anmeldelse
Customer service is excellent
Customer service is excellent. Have to give it to their staff for promptly replying to emails and refunds etc.
Refund timing can be improved. Chargeback submitted this month have to wait till the end of next month before receiving the refunds. Would love if it's refunded on a case-by-case basis like Signifyd does.
23. april 2019
Uopfordret anmeldelse
Excellent Service ,Great…
Excellent Service ,Great Protection,reasonable pricing Well worth it They are stopping the Scammers! A must in todays Ecommerce World 100% Satisfied -Big Time Thumbs Up
23. april 2019
Uopfordret anmeldelse
Great Company and Service!
23. april 2019
Uopfordret anmeldelse
Great addition to our website
Great addition to our website. So.etine there ate so.e issues with integration, but the customer service response and results are excellent. I highly recommend Clearsale.
23. april 2019
Uopfordret anmeldelse
Clear Sale is very professional
Clear Sale is a very professional company,
Their help has been (and is) a point of reference for our job,
We highly raccomend them,
The team of Carolazeta.com
23. april 2019
Uopfordret anmeldelse
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