Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
At CleanHeat we have years of experience in providing high quality heating, air conditioning and water quality systems. Our service extends to all aspects of design, installation, and maintenance and we specialise in optimising efficiency and cost.
Unit 15 City Business Centre, SE16 2XB, London, Storbritannien
3,9
10 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Matt was amazing today from Clean Heat - really efficient but thorough and explained everything about the HIFU super clearly. His knowledge and expertise was greatly appreciated thank you!
Cleanheat are a professional organisation who have provided with competitive proposals for the repair and maintenance of our communal heat networks.
Once appointed the service was proficient and the reporting was prompt and detailed.
Thank you Team Cleanheat
I’ve moved my entire portfolio over to Tom and the team at Cleanheat. Tom has been incredibly responsive and knowledgeable from start to finish. The level of service and clear communication have been outstanding. I wouldn’t hesitate to recommend Cleanheat.
Avoid this company like the plague. Never turned up for my appointment then lied about it pretending no one had answered the door.
They sent a fake report, allowing the management company to take no action—even though an engineer who visited my apartment confirmed the issue (I have video evidence). Now, the property manager keeps insisting that there's nothing wrong with our AC, despite the noise issue. It’s a total disgrace.
If there was an option for 0 stars then that's what I would have awarded. The coldest week we've had and these cowboys have left a whole block of apartments without hot water and heating. There are families with children and elderly people in these buildings and our management company saw fit to contract this company to resolve our heating issues. What due diligence did they do? Absolutely disgraceful that such companies are given these contracts.
Extremely poor service. I got an independent engineer to do the job and it was done in a week.
They took 3 months and now they are dragging their feet in the refund process which should have been done by now.
One year of very poor service, delays and endless costs
I am gathering facts and will contact Cleanheat once in possession of them
Besvarelse fra Cleanheat
We are very sorry to hear that you have had a negative experience with our company and would welcome the opportunity to speak further with you to ensure that your comments and concerns are dealt with promptly. If you could please email me on tomscott@cleanheat.co.uk to discuss this further, that would be great. Kind regards, Tom
Besvarelse fra Cleanheat
I'm sorry to hear that you had an issue with the hot water in your property. I hope this has now been resolved, however, if you could let me know the name of your block I would like to investigate this further.
Despicable service. These people should be in jail. They intentionally kept hitting/breaking our communal boilers over and over so they'd be called out to "fix" them. This has been going on for over 10 years and has cost us over 200K plus in repairs so far. AND it's still going on. We did not know damage was intentional (who does that?!) until we took our property managers to court (Rendall & Rittner, also to be avoided at all costs) and we had expert plumbers assess our boilers - it just seemed weird that new communal boilers would need repairing every few weeks/months. That is when we discovered that they were being damaged intentionally by CleanHeat and R&R (they have been using CleanHeat services for over 15 years, still today). Even after we proved the damage R&R still insists on using CleanHeat so we still have ongoing issues with the boilers. Even after installing new boilers a few months ago... So we are without hot water and heating and sometimes even without any cold water for days at a time every few weeks/months. Avoid them if at all possible but if your property managers use them be extra vigilant with all the work they do and get experts to assess their work.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
