They corrected their mistake
I just got a call for a refund after the damage that was caused. I appreciated that.
6. september 2023
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Decent service but may fall short of expectations
I hired them for 2 jobs, 2 separate teams, one was deep cleaning.
Some pros, the price is reasonable, very quick replies to emails and well organised overall, easy payment system with multiple options presented, friendly staff. So all in all, it's a good value for money.
Some cons, the cleaning was not as rigorous for a "deep" cleaning. I still had to pick up some dust here and there. The staff seemed quite poorly equipped. I'm not a professional, but even I am better equipped at home. Then, I included some special cleaning in the deep cleaning, all was well documented in the emails and photos attached. Well, they gave the impression they will do all that but they clearly ignored that part. One member of stuff simply said he didn't had the right tool with him that day to do that extra work and that was the end of story. Really? I went on to book that extra work on another day (and pay extra for it) and I was repeatedly kept in the dark by the manager. She just wouldn't admit she was never going to do that work for me, although both of the staff members in the day before confirmed they can do that type of work. Not just that, but one of them told me it's one of those things he's actually good at and I conveyed that to the manager. But she kept delaying the booking for silly reasons. Such a waste of time, not great when you move house and running out of time. A simple, honest answer, "we can't do this" is far more useful. Needless to say, I eventually did it myself and it was spotless. I'm not a cleaner by profession, but I seem to do it so much better, and I'm also more confident about what the final outcome would look like.
5. februar 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.