unreliable
really good at making promises about their service delivery, but when it comes to the crunch, their service delivery is non existant.
prone to doing random things without giving prior warning, on critical issues they are not responsive, and if they do respond it is becaue we have picked up the alert and queried why they did not do what they are contracted to do.
I wouldn't trust them to post me a compliment slip, do NOT trust this lot with your IT security.








