City Parking Anmeldelser 

Great location, large garage, plenty of staff, and one of the fastest pickups out of any subterrain garage.

I was upset that the gentleman had me leave the parking garage to confirm the reservation. I was having difficulty because you had No Wifi for customer use and the signal was terrible. In addition he refused to allow me to walk up the ramp to get service, he had me leave the parking garage and return once I had the QR code confirmation. Once I returned his co- worker didn't even ask for the QR code and gave me a ticket and sent me on my way.

First time to NY and purchased parking via APP. Drove into two garages along East 53rd street. On each occasion showed them the app booking and they said it was not their car park booking. Drove into City Parking, 420 and 53rd street at 06.42 pm and the parking attendant said, YES, this was the right place with the right booking. Went to pick up my car the next day and a new parking attendant said nope wrong car park. Would not release my car until I paid $49, as I was heading off to the Airport to catch my flight back to the UK, so was forced to pay. I emailed them asking for my money back for dishonest information having paid twice. Customer services say 'NO' sorry about the mistake, and the assistant will be spoken to, but you ain't getting any of your money back!

Nice staff, very efficient parking!

I had a very disappointing experience. The staff were rude, dismissive, and poorly trained. I would not recommend this place. 👎

They’re quick, and haven’t broken or scratched anything on the car. I would give 5 stars, except the garage reeks of garbage and makes the car smell bad when I receive it. I have to drive with the windows open for several minutes. This is the location at 101 w 56.

Park my car in the garage and gave the attendance specific information on when I was leaving the next morning. I asked if I needed to call he said no just text. I woke up in the morning and sent a text before coming down with about 15 minutes advance notice. I had to wait half an hour for my car when I got down. Unacceptable. I used a competitor parking option the next night.

I pulled into the garage and no one was there to take my car. Another car pulled in behind me and we both sat there. Waiting. A man walked in with a cup of coffee and went through a locked door and still we waited. There was a paper sign on the desk that said to call Mohamed. I called the number twice and no answer. About 15 minutes later someone came to take my car. I was late to a very important appointment on 6th ave because of this.

They stole our easy z pass and
Our credit cards

The car was left in reverse, it drained the battery and wasn't able to start up and had to call roadside assistance. No one was able to talk to me and been left ignored.

Courteous on arrival
Easy check out
Loved being able to get off and on the highway from this location

When I reached door was closed, then I had to call them to open, but the person said there is no space available, even though I had a reservation

I had to explain him that I made reservation through their website to get the door open and park the car.

I have been trying to contact the help desk and it is not working. I have a credit that I am unable to claim or use for a new reservation.

Supervisor is anti-cop n is racist.

The place was super easy to find which was good because I was running late to dinner with friends. The attendant was courteous and super helpful. He even made sure that I got in my car safely when I picked it up.

I would definitely use your garage again if I am in the area.

The parking attendant was very gracious and parked our car on time and then received our car when we came back. It’s a good experience.

Bad service rude workers very bad experience.

Morning crew is great; took forever to get my car tonight for some reason. 2 people who arrived after me got theirs first. Maybe I drew a slow attendant? Normally tip at night but didn't because of the wait time

Great Locataion and Great Price! I am a frequent visitor to NYC and always drive in. I just found this location and it is great - it is far enough away from the theaters that you aren't waiting in long lines for your car when the shows all end at the same time. The staff were great - there was plenty of room to safely navigate my vehicle (I sometimes am afraid I am going to bump into the wall it is so narrow - but not here. This is now my go to parking location in NYC!