Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I had some problems signing up with Citycar, and it took a few days to get registered - it also took a few hours in total.
But once over that hurdle, Citicar is an amazing service, with cars all over the place, and perfect for short distance driving - which is incredibly cheap and reliable.
Longer distances are slightly more expensive, but still a wonderful option to have when needed.
My wife was directed by the doctor to the Emergency Room. So we took a city car to the ER in Jerusalem. Along the highway the car's engine let out a buzzing sound, which didn't bode well for the health of the car.
When we arrived at the ER, they referred us to hospital.
We returned to the car to reach the hospital as soon as possible.
However the engine failed to ignite.
I checked, none of the lights had been left on, neither had any of the doors been left open. There was no reason for the car battery to die out.
I re-locked the car with the code, and reopened it with the same code, to ensure that I was indeed using the correct code. But to no avail, the car refused to ignite.
Left with no choice, we left the car at the ER, and made our way to hospital as quickly as we could.
When we arrived at the hospital, a quick check showed that my wife had to be hospitalized.
However, as soon as I had a spare minute I called city car's breakdown department, and let them know what happened.
The agent then informed me THIS ALWAYS HAPPENS TO THEIR CARS.
He asked me to return to the car so that he could guide me as how to restart the engine.
I replied to him that I'm no longer with the car, and that I need to assist my wife with her hospital admission.
He responded that he will let the manager know.
The next day CityCar called me and charged me with returning the car to its original location, and for all the extra hours up until then!!!
I informed them that the car is broken and cannot be returned anyway, and as it is, I cannot leave the hospital.
The obstinate individual hotly denied any malfunction in the vehicle.
Any attempt to reason with him fell flat on my face.
They subsequently charged my credit card for: 1. The CityCar mechanic who went to check out the car (and validated the company's claim that everything was ok with the car...). 2. The additional hours. 3. A fee for not returning the car.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
