This was my first purchase from Citrai…
This was my first purchase from Citrai and it couldn’t have gone smoother! Shipping was fast and I received the exact stone I ordered off their website. Will definitely be a repeat customer!
3. april 2026
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
CITRAI is an online jewelry brand dedicated to making diamond buying simple, transparent, and stress-free. We provide direct access to one of the world’s largest selections of natural and lab-grown diamonds, all independently graded by leading gemological laboratories. Every diamond we offer is ethically sourced, laser-inscribed, and comes with a grading report so you can shop with complete confidence. Our focus is on combining timeless beauty with exceptional value. By working directly with trusted suppliers and eliminating unnecessary middlemen, we make it possible to own high-quality diamonds and engagement rings at fair, competitive prices. Customers can explore loose diamonds, design a custom ring, or choose from our curated selection of fine jewelry. At CITRAI, we believe the diamond buying experience should be guided and supported. That’s why our team is here to answer questions, provide diamond education, and help you find the perfect stone or setting. Whether it’s a classic engagement ring or a modern custom design, we’re committed to helping you celebrate life’s most important moments. With fully insured shipping, easy returns, and discreet packaging, we ensure every order arrives safely and securely. Our mission is to combine clarity, trust, and confidence with every purchase — giving you the peace of mind you deserve when making such a meaningful investment.
Kontaktoplysninger
442 E Palmdale Blvd, 93550, Palmdale, USA
- support@citrai.com
- citrai.com
Very responsive on initial shipping…
Very responsive on initial shipping issues due to me inputting the wrong address resolved within the day . Very transparent and great experience although I was hesitant initially due to making a big online purchase but would trust them in the future without blinking an eye .
31. marts 2026
Would Buy Again
Easy site to use and find exactly what you are looking for. They offered paperwork for all of the stones I looked at which made buying easier and more justified. Shipping and tracking was also very easy. I would definitely buy from here again.
18. marts 2026
Citrai has the best prices for lab…
Citrai has the best prices for lab diamonds. I have bought 3 beautiful diamonds from them. They gave me a free one too because I am a repeat customer. I highly recommend them.
20. marts 2026
I got all the needed help
I like the diamonds. They do have exactly the fancy yellow I wanted for this project.
I got all the needed help by Anthony.
German customs made it complicated and I needed a certificate of origin - why I do not know?
There is no child labor and no protected tropical wood and no endangered species connected to lab grown diamonds.
These people like to make life complicated and feel personally great through having power over the people. Just make your import tax invoice - this is enough.
Fortunately the final delivery happened through UPS and not DHL in Germany.
20. februar 2026
I have nothing but great things to say…
I have nothing but great things to say about my experience w/ Citrai. Anthony from support was quick to answer all of my questions and helped me choose a beautiful diamond. The order arrived in the stated time and the diamond came with it’s certificate :) 🙌🏽
21. januar 2026
Great return experience
Made a purchase and had to return only because the stones weren’t the ones for me. They were so kind and had no problem accepting the return. Their customer service is great! I will be purchasing from them again!
10. januar 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.