Citiprint Anmeldelser 

107
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have to say, when it comes to being stuck in a bind for a last minute order, I wouldn't even think to look else where. Jacob and his team really know what they are doing, the service provided by C... Se mere

Bedømt til 5 ud af 5 stjerner

Came to citiprint after another printer let me down --Jacob took the call on his way home, processed the order when he arrived at home, and then printed it off the following morning and dispatched bot... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Collected in less than 24 hours from ordering! Brilliant service from start to finish - Jacob understood straight away what we wanted to achieve and with such short notice produced exactly what... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Formula Clean found Citi print through social media and set them the task of creating flyers and 2 large flags for use on our gazebo. Jacob took this onboard and very quickly designed and created our... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Plakat- og skiltebutik

Skrevet af virksomheden

The name in Same Day Print & Signs across London. We operate 24/7 providing a leading service in wide format graphics, vinyl, foamex signs and more.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

107 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(107)

4 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic Service

I have used Citiprint on many occasions and the service has been fantastic! Very helpful and such a fast turn around. Would highly recommend!

16. september 2020
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Rosie,

Thank you for taking the time to review us, it's hugely appreciated.

Jacob

Bedømt til 5 ud af 5 stjerner

We've been using Citiprint for nearly…

We've been using Citiprint for nearly the past year to carry out signage installations for our clients and they've been instrumental in providing a reliable and professional service both on and off site. Their attention to Health and Safety when working on our projects has always been second to none and we look forward to continuing to work alongside your team.

16. september 2020
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Rani,

Thank you for leaving us a review for our installation services. We're pleased and proud to work with you and look forward to continuing to do so.

Jacob

Bedømt til 5 ud af 5 stjerner

Super speedy service

Super speedy service - Jacob and the team were able to accept the order at very short notice, print and send within a very tight window for delivery.

15. september 2020
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Joe,

Thank you for taking the time to review us for your Roller Banner printing in London.

We're pleased to have been able to help in your timeframe and look forward to working with you again soon,

Jacob

Bedømt til 5 ud af 5 stjerner

Jacob and his team were extremely…

Jacob and his team were extremely friendly and helpful throughout the whole process.
I am a complete novice when it comes to printing and Jacob made the whole experience easy! Was very professional.
Would definitely recommend and would use again!

8. september 2020
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Emma,

Thank you for taking the time to leave us a review. It was our pleasure being able to help on your new signs.

Hope to work with you again soon,

Jacob

Bedømt til 1 ud af 5 stjerner

Avoid and keeps records of all conversations.

Avoid. Terrible service. Jacob is incompetent at best. They didnt do the work they were contracted to , kept missing deadlines and making promises they didnt keep. In the end they took us to small claims court except they expected me to just give in to their ridiculous claim. It was another exercise in time wasting and being vindictive. Of course Jacob , despite making many promises about sticking to his fallacious claim , gave up before the court date. Anyone need help who finds themselves in same situation, happy to help.

8. september 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant service from the start to the…

Brilliant service from the start to the finish. They checked the artwork and gave good feedback re quality so we updated the artwork. The final prints looked amazing! And the whole process was fast. I had ordered the prints without the stands thinking it was easy to use the stands I already had. It turned out not to be so easy but Jacob stayed on the phone with me to help. Over and above! Will be working with them again. Highly recommend this company.

31. januar 2020
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Glad we could assist!

Jacob
Citiprint

Bedømt til 2 ud af 5 stjerner

Extremely disappointing and unprofessional

Unfortunately, I had an extremely disappointing experience after what seemed like a promising start. Citiprint offered to visit our offices to get a better idea of what was needed (which was unexpected yet very appreciated). However, the visit never happened despite arranging time on two different occasions for Citiprint to visit. No proper explanation for the no-show was given on either occasion and neither was there any proper indication that they would not be able to attend. To sum up, a very different experience to what other reviewers seem to have had.

Please note: I am not commenting on the quality of Citiprint's work, I'm purely commenting on their customer service.

3. december 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Abena,

We carry out a mix of installations and site visits every day, including over 300 last year. As such, when you enquired with us, we advised the best bet - in order to explain and help run through types of signage would be to visit you to avoid you travelling to us. This was on the basis that we would have someone nearby within the few days after your original enquiry.

I have attempted to contact you several times to discuss this review to no avail. We had an installer in the vicinity of your offices and said if they had time, they would conduct a short FOC site visit. This situation changed, which was communicated by a colleague in my absence when you called.



I am sorry you feel the need to post a negative review but it is inaccurate, we have an email chain with full communication and rescheduling dates.

As I mentioned, we cannot get in contact with you but if you can, please call us on 0203 167 0400 or by reply on email.

Thank you
Jacob
Citiprint Ltd

Bedømt til 1 ud af 5 stjerner

AVOID

AVOID! They’ve been ignoring emails for 3 months and still haven’t refunded money for undelivered goods.

9. oktober 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Sophia, I've personally called you regarding this. We have refunded this in full which you have confirmed in writing. There was a delay on your delivery date as your colleague had advised us of the incorrect address, the other side of London hence the delay which was communicated and discussed after delivery at length for all the goods delivered.

Please contact me if you wish to discuss further,

Thank you

Jacob
Citiprint

Bedømt til 1 ud af 5 stjerner

One of the most unpleasant companies I…

One of the most unpleasant companies I have ever had the misfortune of dealing with. We booked services to install a wall at an exhibition and only found out on the day we were due to set up that it was incomplete, they'd (Jacob) ignore our calls and not communicate the morning of. We emailed, called and had confirmation several times beforehand, even up until them telling us it was finished and ready to go the week before! Unprofessional company, do not trust them

19. september 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Abi,

Thank you for taking the time to leave us a review. I have asked you to contact us several times but we've had no contact. This was a job which was at a quote stage where we had quoted for foamex panels and a frame, it had not been converted to a job, nor had an invoice been raised or anything booked in. You had advised that if we were unable to fulfill the job you would opt for an alternative supplier which is what we were led to believe had happened. You then called us on the day of your event where we were more than helpful in suggesting other suppliers and competitors at length. You then slandered us across social media unfairly and without giving the full picture to the matter.

As you can see from Trustpilot, we have a very good reputation as a business and for delivering services and or products to our client's expectations. It seems we have fallen short of expectations you had so would like to see how we can resolve the matter -

Please call to discuss this with us - 0203 167 0400.

Thank you

Jacob
Citiprint Ltd

Bedømt til 5 ud af 5 stjerner

Fast paced, quick turnaround, excellent level of service

I had an event taking place in London last week and had some pretty urgent, last minute print requirements for the event. Having been put in contact with Jacob at Citiprint, I couldn't have been more impressed with the level of service received.

I sent Jacob my requirements roughly a week before the event and he came back straight away with very good rates for the work, especially given the tight turnaround I needed. Jacob was very flexible with me getting the artwork across to him, even offering a same day print if I needed to buy back some time.

Travelling up from Manchester to London on the day of the event and being busy on-site setting up, Jacob even offered to deliver the prints straight to the event venue for me to save time having to fight my way across London and back again armed with roller banners and table plans.

All in all a fantastic level of service with even better print quality. Probably the best quality roller banners I've had from a supplier too. Will definitely be sending more work their way in the near future.

11. juli 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Neil,

Thank you for taking the time to review us for your Roller Banner and Foamex printing. It was a pleasure to work with you as a new client. Our roller banners are something we've worked on over the years and are now confident in their quality for up to 100 uses whereas our competitors sell single use banners so we're definitely looking forward to working with you again in the future,

Thank you

Jacob

Citiprint Ltd

Bedømt til 5 ud af 5 stjerner

Amazing!!

Great, reliable and fast turnaround print company who helped me out for SAV print in London for a weekend event where my original print went wrong. Delivery was to my hotel early the next morning and came just as needed and my client and I were relieved for this solution, especially on the weekend in Central London! Will definitely use again if ever in a similar situation in the future!

24. juni 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Madison,

Thank you for kindly leaving us a review. Pleased we could help with this vinyl print job including delivery. Look forward to working with you again soon,

Thank you

Jacob
Citiprint

Bedømt til 5 ud af 5 stjerner

Exceptional and prompt service in a…

Exceptional and prompt service in a midnight hour crisis! Despite the already maxed out work load Citiprint already had for FirEx 2019 that my client was attending, they remained calm, polite and very responsive. Their expertise in dealing with the ExCel in London meant they were able to advise on what was needed and were able to offer an installation service too!
Excellent company - will definitely be using them in the future.
Trudy Jordan
Tangerine Creative on behalf of Doors Plus Ltd

20. juni 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Good morning Trudy,

Thank you for leaving us a review. It was a huge pleasure to help and to see a client so pleased that you'd found someone capable of sorting it! Look forward to working with you again in the future,

Thank you

Jacob
Citiprint

Bedømt til 5 ud af 5 stjerner

Outstanding customer service

We needed urgent placards on a Sunday and Citiprint saved the day! Outstanding customer service, really quick turnaround, and they looked perfect! Alex (on live chat) and Jacob were super helpful and we will definitely be using them again. Thank you

20. juni 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Jolene,

Thank you for leaving us a review for the foamex signs, really pleased we could help and on short notice! Looking forward to working with you again soon.

Jacob

Bedømt til 5 ud af 5 stjerner

Great Customer Service

Honestly, the best customer service I've ever had - last minute printing emergency for an event the same day, and I had constant communication with Alex on online chat, answering my 8 million questions - they fixed up low res logos etc. and delivered a perfect product within hours.

7. juni 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Hannah,

Hope you're well. Thank you for leaving us a review. We're so pleased we could help with all aspects of this job and hope your event went to plan!

Look forward to working with you again,

Jacob

Citiprint Ltd

Bedømt til 5 ud af 5 stjerner

Citiprint were brilliant

Citiprint were brilliant. Came to our rescue when another supplier let us down last minute. Great service, would definitely recommend.

2. maj 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Natasha,

Thank you for taking the time to review us - we're pleased to have been able to help with your overnight printing requirements.

Citiprint Ltd

Bedømt til 5 ud af 5 stjerner

Fast and great customer service

Sent a file in on a weekend seeing as Citiprint seemed to be the only place open on weekends and they pulled the rabbit out the hat and got me my prints first thing Monday. Print quality was perfect and vinyl was very easy to apply. Amazing services and will most definitely be using them again.

15. april 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Eddy,

Thank you for taking the time to review us for your graphics! Pleased we could help and look forward to seeing the finished result. Thanks again,

Citiprint Ltd

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service, so fast and service was brilliant.
advice was on line chat - very very helpful.
will order from them every time we need for sure.

5. april 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi there, we've managed to identify you from your invoice number and would like to thank you for leaving us a review for your Same Day Foamex Signs. Live chat is something we've invested in heavily and we're pleased we were able to help you through this!

Thanks again,

Citiprint Ltd

Bedømt til 5 ud af 5 stjerner

Always a pleasure to deal with

Always a pleasure to deal with. Great prices and great products.

21. februar 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Chris,

Thanks for taking the time to review our products and services at Citiprint. We look forward to quoting your upcoming projects,

Thank you

Citiprint Ltd

Bedømt til 5 ud af 5 stjerner

Jacob pulled a last minute print job…

Jacob pulled a last minute print job out of the bag for me this weekend when no other company could deliver! Amazing price, brilliant quality and a top service. Thank you SO MUCH!

19. februar 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi El,

Thank you for taking the time to review us for your last minute printing. We're pleased to have been able to help and offer the service you expected.

Look forward to working with you again in the future -

Thank you

Jacob
Citiprint Ltd

Bedømt til 5 ud af 5 stjerner

Excellent service from Citiprint

Excellent service from Citiprint - would highly recommend Jacob and his team to others. Last minute graphics print that were required in Brussels the next day. Speedy responses and great value. Will definitely use again.

Cheers!

21. januar 2019
Uopfordret anmeldelse
Citiprint-logo

Besvarelse fra Citiprint

Hi Samuel,

Thank you for the kind words and taking the time to review us for your recent print requirements. Hope the event went well and I'm sure we will work together again soon!

Jacob

Citiprint Ltd

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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