This is my 4th pair of glasses to buy from this company, the glasses are beautifully make and look beautiful on. Very nice to deal with, would definitely recommend I will get more glasses f... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve ordered a pair of sunglasses 10 days ago and they still haven’t arrived, I’m not getting any updates on the tracking and I contacted them on instagram and TikTok and still nothing. I wouldn’t ord... Se mere
Ordered 2 pair of glasses which came in 2 days and came exactly as expected. Didn’t like 1 pair and they didn’t suit me, so got in contact with the company to create a return as I used an email I didn... Se mere
Virksomheden har svaret
I recently ordered two pairs of shades from Cinco and all I can say is… SUPERB 😎 from the quality of the shades which are spot on, to the fast delivery and turnaround. But also the communicatio... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Cinco Shades, where luxury meets affordability in the world of sunglasses, making a bold statement wherever you go. Experience the ultimate blend of fashion and value with us because style shouldn't cost a fortune.
Kontaktoplysninger
Storbritannien
- cincoshades.com
3,1
Middel
93 anmeldelser
Har besvaret 5 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered only received straps no…
Ordered only received straps no glasses! Don't reply to emails. Automated what's app said order fulfilled ...nope nothing. Do not answer phone! Furious
27. maj 2025
Uopfordret anmeldelse
Besvarelse fra Cinco Shades
Hi Tessa,
Thanks for your review — we completely understand your frustration. We’ve checked our records but can’t find an order under your name.
Could you please DM us on Instagram or email contact@cincoshades.com with either your order number or the full name on the order? We’ll sort this out ASAP and include a 50% off code to apologise for the inconvenience.
ordered a pair of sunglasses on the…
ordered a pair of sunglasses on the 11th may tried to contact them had no answer my order number is 5970 i would like to know where my sunglasses are i also had no tracking number provided
20. maj 2025
Uopfordret anmeldelse
Besvarelse fra Cinco Shades
Hi Marley,
Thanks for reaching out, and we’re really sorry you’ve had a frustrating experience. We’ve looked into your order (#5970), and it has been delivered — but it sounds like the tracking info wasn’t sent through properly. That’s on us.
Please DM us on Instagram or email contact@cincoshades.com so we can resend the tracking details and offer you a 50% off code as a gesture of goodwill.
Fantastic service
The shades are top quality for a great price, also a very fast and excellent service all round great experience.
8. maj 2025
Uopfordret anmeldelse
Good price n quality also cheap but good
20. april 2025
Uopfordret anmeldelse
Top quality glasses
Top quality glasses. Couldn’t ask for anything better
20. april 2025
Uopfordret anmeldelse
Ordered 3 pairs of shades the other day…
Ordered 3 pairs of shades the other day all came within the week. Top notch service and top notch shades can’t beat it 👌
20. april 2025
Uopfordret anmeldelse
Seller was really personable and kept…
Seller was really personable and kept me informed of where my order was and when I would receive it. They offered a great range of products fit for any occasion.
Would definitely buy again as product exceeded my expectations
14. marts 2025
Uopfordret anmeldelse
Order number 5520
I placed an order on the 1/4/25 and despite multiple emails to the company I still don't have the items I have ordered or a reply to any of the emails inquiring when my order will be sent.
The website states delivery in 4-7 working days
the delivery date was essential and they havent met it
Failure to deliver within a reasonable time and after the agreed deadline is a breach under the Consumer Rights Act 2015.
Time is essential. Please deliver the items I have ordered without undue delay.
12. april 2025
Uopfordret anmeldelse
Besvarelse fra Cinco Shades
Hi James,
Thanks for following up — we saw your earlier review and completely understand your frustration. We sincerely apologize that this situation has dragged on longer than it should have.
We’ve confirmed your order (5520) was shipped, but it sounds like the tracking update wasn’t shared with you — that’s our mistake. Please DM us on Instagram or email contact@cincoshades.com and we’ll immediately resend the tracking details, and if needed, re-ship at no cost.
As a gesture of goodwill, we’d also like to offer you a 50% discount code for your next order — we really do appreciate your patience and hope to make this right.
BEWARE! They don’t send orders.
Ordered on the 28th of September and still not received anything. Emailed them and messaged on instagram but no response which is funny because they reply to other people on here that didn’t receive anything saying to contact them lmao.
Will be charging back with bank.
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Cinco Shades
Hi Luke,
Thanks for your review — we’re really sorry about the delay and any lack of communication on our end. We’ve double-checked and your order was fulfilled, so something may have gone wrong in transit or with notification.
Please reach out via DM on Instagram or email contact@cincoshades.com, and we’ll make this right with a 50% off code for your next order. Your support means a lot to us.
Terrible Customer Service
Bought two pairs of sunglasses waited over a week and half they finally say they arrived however not the case at all as they had sent them to a complete wrong address even though the shipping was right on the reciept then they don’t respond to any emails whatsoever
9. september 2024
Uopfordret anmeldelse
Besvarelse fra Cinco Shades
Hi Lucas,
We’re really sorry to hear about the mix-up with your delivery — we totally understand your frustration. We’ve looked into this and can confirm your order was delivered, but it sounds like there may have been a courier error with the address.
Please send us a DM on Instagram or email us at contact@cincoshades.com — we’d love to offer you a 50% off code for your next order to make up for the hassle.
I have only recieved one pair of…
I have only recieved one pair of sunglasses with no indication as to where the others would be paid for express delivery as well as needed them for a festival
15. august 2024
Uopfordret anmeldelse
Besvarelse fra Cinco Shades
Hi Thomas,
Sorry for delay on your order, please DM us or email us and we will send you a 50% discount code for this summer, thank you! 😎✅
Besvarelse fra Cinco Shades
Hi Matt,
Thanks, we appreciate it! 😎🤞✅
Great customer service
Great customer service, promised delivery on a date which was correct
2. august 2024
Uopfordret anmeldelse
Besvarelse fra Cinco Shades
Hi Owen,
So glad we could meet your expectations
👊😎👊
The sunglasses didn't arrive
The sunglasses didn't arrive. No tracking available.
30. juli 2024
Uopfordret anmeldelse
Besvarelse fra Cinco Shades
Hi Gail,
Please contact us, we will resolve this right away
Thanks,
Mike 😎✅
Cinco Shades customer service
My item didn't arrive
My item didn't arrive, it said 4-7 days delivery and when I asked the automated system it said my order was furfilled all though I haven't recieved the order and they haven't responded to my email
30. juli 2024
Uopfordret anmeldelse
Besvarelse fra Cinco Shades
Hi,
Please contact us so we can get this resolved for you!
Thanks,
Mike 😎✅
Cinco Shades customer service
Tops quality shades highly recommend
Tops quality shades highly recommend
28. juni 2024
Uopfordret anmeldelse
Besvarelse fra Cinco Shades
Hey Sean,
Appreciate the feedback, and thanks again for your custom! 😎🤍
Besvarelse fra Cinco Shades
Hi Charlie,
Glad to hear you had a pleasant experience, thank you! 😎🙏
Glasses are amazing going on holiday…
Glasses are amazing going on holiday soon so definitely going there get more💯🔥
18. juli 2024
Uopfordret anmeldelse
Greate service
I ordered 2 pairs of glasses, 1 came broken and I was sent a new pair after a day, Top service.
17. juli 2024
Uopfordret anmeldelse
Besvarelse fra Cinco Shades
Hi Louie,
Top service is what we strive for! Glad we could meet your expectations 😎👌✅
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.