Had a tough time with their online payment potal and gave them a call next day, got sorted with an alternative payment method no problem at all. These guys have a great variety of great cigars and I f... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was such a pleasure doing business with Cigars.co.za Pedro was very helpful and got my cigars delivered on time for a friend's birthday. Also, advised me to spend less on a much better cigar!! Bo... Se mere
Virksomheden har svaret
I received the courier notification within 2min of placing my order. From the courier!!! If I can fault cigars.co.za on anything, it is the warning stickers on the box, if you place the stickers yours... Se mere
Virksomheden har svaret
Frequently order from Cigars.co.za and every order has been delivered on time (or even before). My last order they notified me about a stick not being in stock and asked if they could replace it wi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cigars.co.za is South Africa’s leading specialist in premium cigars, offering one of the biggest curated selections available in the country. Our focus is on quality, authenticity, and consistency, supported by a knowledgeable team passionate about helping customers at every stage of their cigar journey. All cigars are stored in professionally managed humidors, maintained at optimal temperature and humidity to ensure that every cigar reaches you in perfect condition. PedroPortia Cigar & Champagne Lounge in Fourways is the flagship lounge associated with our online offering, providing a sophisticated, welcoming environment to enjoy our cigars on‑site. The lounge features an extensive walk‑in humidor, a premium bar selection, and attentive service, making it an ideal setting for both relaxed visits and special occasions. Together, Cigars.co.za and PedroPortia combine expert online service with a high‑end lounge experience, positioning us as a trusted destination for cigar lovers across South Africa.
My promise to you
Skrevet af virksomheden
- You will get the best kept cigars in the fastest way possible!
- All our cigars are kept in a temperature and humidity controlled warehouse. With no delays, as everything you see is in stock, together with a courier company that is proven to be the fastest, you will get your cigars before you can say: supercalifragilisticexpialidocious
Our shipping promise
Same day and next day deliveries
JNB / PTA area same day delivery on orders completed before 10am. The rest of South Africa, all orders are delivered the following working day. (Rural areas can take 2-3 days extra)
Kontaktoplysninger
PedroPortia Cigar Lounge, The Gantry Lifestyle Center, Cnr Witkoppen and The Straight av, 2021, Fourways, Sydafrika
- 0713518820
- Smoke@cigars.co.za
- cigars.co.za
4,9
Fremragende
861 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always Great services
27. maj 2026
Besvarelse fra Cigars.co.za
thank you so much for the awesome review Angelo! highly appreciate it!
Prompt response and delivery
5. juni 2026
Besvarelse fra Cigars.co.za
Thank you so much Pierre, highly appreciate it!
Brown leather humidor
10/10 for service and delivery. The promptness and follow-ups were really great.
The humidor I bought is beautiful and I'm really excited to gift it. The only reason, it's a 4 and not a 5 is because of the key issue. The staff responded swiftly and appropriately. I can def recommend them as a reliable and legit company.
1. juni 2026
Besvarelse fra Cigars.co.za
Thank you so much for the great review Annaelle! So sorry about what happened with the key of the humidor. We did notice that all the humidors received have the same issue, there is a need to do some force on the key to unlock it.
Great service
Great service. Great selection of cigars. Hillel, Jose and Pedro know everything worth knowing about cigars and can guide you through their products.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Cigars.co.za
thank you so much for the awesome review Richard! much appreciated!
I appreciate the amazing service and…
I appreciate the amazing service and fast delivery it was. Truly trustworthy and reliable
29. maj 2026
Besvarelse fra Cigars.co.za
Thank you so much Dimakatso! we are here to help!
Besvarelse fra Cigars.co.za
Thank you so much for the awesome review Fiorenzo!
Really fast service and excellent…
Really fast service and excellent prices. The site makes it really easy to navigate and order.
27. maj 2026
Besvarelse fra Cigars.co.za
Thank you so much for the great review Barry! highly appreciate!
Excellent service
Ordering was easy, had an issue with payment (me being the issue, not their website), they followed up and assisted me. They then followed up again as soon as they realised they were out of stock of the one item. Really friendly and professional, great experience, and fortunately I qualified for same day delivery.
24. maj 2026
Besvarelse fra Cigars.co.za
Thank you so much for the awesome review Justin! Highly appreciated! And we are here always to help!
Besvarelse fra Cigars.co.za
Thank you so much for the awesome review Roy!
Besvarelse fra Cigars.co.za
Thank you so much for the loyalty Philip! We are always happy to help
Besvarelse fra Cigars.co.za
Thank you so much for the great review Jackie!
Besvarelse fra Cigars.co.za
Thank you so much for the great review Kevin!
Executed quickly and without a problem
11. maj 2026
Besvarelse fra Cigars.co.za
Thank you so much for the grate review Alan, always a pleasure!
The seller very unprofessional have no…
The seller very unprofessional have no idea how to adhere to customer service
9. maj 2026
Besvarelse fra Cigars.co.za
There was nothing unprofessional from our side.
You placed 2 orders, which i think the first one you were unable to process payment, and then the second one you successfully paid.
Our system automatically canceled the one that was not paid which you got a notification, and the second order was marked as shipped with the tracking number.
However, you sent an email querying this, and we gave you the explanation that there were 2 orders placed which one was paid and the other wasn’t. This means there was 2 order numbers which you did not take note of.
The paid order was shipped and delivered the following day, and then you send as an insulting email that we are unprofessional?
In NO WAY we were ever unprofessional. Your emails are demanding, rude and full of insults, you have no manners on how to speak to people, and this is not our fault.
Specially when you are unable to understand that you made 2 separate orders with DISTINCT order numbers and then start to send us rude emails about something you did and do not understand.
Easy buy on the website
Easy buy on the website, quick turnaround delivery time . Good quality product
21. april 2026
Besvarelse fra Cigars.co.za
Thank you for the great review Ayanda, much appreciated
Quick delivery 🙏🏾
Quick delivery 🙏🏾
Only downfall is that there was no communication that you don’t delivery on weekends and public holidays …
1. maj 2026
Besvarelse fra Cigars.co.za
Thank you for the review. That information is written on our website under Shipping terms and conditions.
Besvarelse fra Cigars.co.za
Thank you for the review Toby. Due to Cuba’s current state of affairs, it’s extremely difficult to get what we want or even in the quantities we want. It’s a take it or leave it situation, which consumers don’t understand.
Absolutely great service
Absolutely great service, placed order after 21:00 Wednesday evening, received deliver Thursday afternoon. And what a great smoke it was. Legendary service as always.
28. april 2026
Besvarelse fra Cigars.co.za
Thank you for the great review Marinus! Much appreciated
Besvarelse fra Cigars.co.za
Thank you for the great review Matthew!
I order often and the experience is a…
I order often and the experience is a joy everytime. Very quick and neat delivery.
26. april 2026
Besvarelse fra Cigars.co.za
Thank you so much for the awesome review Werner! Much appreciated!
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