CIA Insurance Services Anmeldelser 

Efficient and friendly

Julia was great handling everything very professionally and got me the best price thank you

Very helpful phone call in filling the 3 insurance forms for 3 rented terraced properties.
I had to psy an Admin fee of £22.
It was worth it.
On line forms filling for rented insurance can be confusing.

Very helpful and easy to access and understand. Issac with whom I dealt today was very professional and solved my inquiry

I had and issue with documentation.
It was solved quickly and satisfactorily.
Very happy.

Good customer service

very proffesional and helpful on every occasion ive dealt with them this applies to every member of their team that ive spoken with well done !!!!!

helpful and thorough

Excellent service, very professional and always keep in touch with reminders. Very competitive quote and no other company has ever beaten them on price Have been with this company for over 10 years now.

Great communications and everything clear and efficient.

Grear customer service, provided the cheapest quotes compared to others

Very easy to deal with and sorted out a landlord insurance policy for me in minutes

I've been with cia for at least 13 years had to use them recently to help evict tenant and they were brilliant. Not sure how I would have done it without them. Have just renewed with them l would definitely recommend them 100%

Very helpful staff that dealt with my query very efficiently and quickly.

The agent I spoke to was very polite when dealing with my landlord insurance renewal. After making a note of a change of circumstances it was apparent that the agent had a thorough knowledge of products/cover available resulting in my obtaining a slightly lower quotation.

Person I spoke to was very helpful answered every question and explain everything to me

CIA advised me they would not renew my policy that was due on 1 Oct 2026.
I had 2 policies with them so i decided i would cancel the other policy as well to keep all my insurance with the new insurer.
I have mailed five times requesting the other policy to be cancelled WEF from 1 Oct 2026 and have not had any reply.
Terrible client service I shudder to think what would happen if I had had a claim with this lot.
Would suggest prospective customers be careful.

the telephone and email staff were lovely and helped me a lot

I called with a question about my existing landlord insurance and the agent I spoke to was extremely efficient and gave me all the info I needed in a very clear way (I think her name was Alicia).