Chosen Few Athletics Anmeldelser 

426
TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Chosen Few Athletics really delivers. The quality is top tier, durable, comfortable, and made to move whether you’re lifting heavy, functional fitness or just wearing it day to day. The fit is spot on... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve been shopping on Chosen Few for a good couple years now, the quality of their clothing is next level and really is a stand out brand. I’ve recently contacted customer support regarding a que... Se mere

Bedømt til 1 ud af 5 stjerner

Awful! Third order they've messed up ! Sent me the completely wrong order yet again ! Then you have to go through getting messed about returning the other THEY messed up then waiting for what you orig... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’m platinum member so proves how much I like them. Great fitting clothes with exclusive graphics. Shipping pretty much always next day and have limited edition drops. Awesome loyalty program availab... Se mere

Virksomhedsoplysninger

  1. Tøjbutik

Skrevet af virksomheden

Conceived in 2013 Chosen Few Athletics have been supplying the underground athletic lifestyle market in small exclusive drops providing product that appeals to those looking for a unique sportswear brand with a combination of high fashion fabrics, street style and performance all inspired by its bodybuilding roots.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

426 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 40 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(426)

52 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Poor quality clothes and poor delivery

I placed an order on the 29th November . I waited three weeks for this to arrive. I had to email 3 times to find out if the parcel had been dispatched and was given multiple excuses and different delivery dates . I finally receive the parcel a few days before Christmas and was appalled at the quality of the clothes . Both items were extremely bobbled and looked already worn . I have since sent another email of complaint and have still not heard anything from the company . Will not be wasting my money on these clothes again .

29. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Aweful service

Having missed out on previous designs I ensured I got the next colorway of t shirt that came up. That was ordered in the 29th of November...after 2 email responses from support promising for the items to be delivered...now there's radio silence.
What makes it worse is receiving an from
acatchosenfewathletics.co.uk asking for how my experience has been, only for a reply back/auto response where i get an error message to say my email can't be delivered.
In the last few weeks I've used other sites selling gym clothing who have been fantastic but ChosenFew haven't come close to these alternate sellers (GS and VF).
How can a company in this day and age treat customers like this???

29. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Robbing company

Ordered as Black Friday deal still no delivery had a few emails as was chasing this order now they are just ignoring all emails lost out on money this is a Christmas present for my son so I’ve lost my money and he has no present, email is from a guy called Bradley who has promised order will dispatched many times I’m still waiting avoid this company

22. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

ORDER #8491037

ORDER #8491037 - Ordered all the way back in late November. Been promised delivery was to be sent about four different times by the end of that day. Still no tracking updates. Now ignoring my emails and communications. So I parted way with my money and have received no product? Shocking shocking service and no information. Would at least have thought my money would be refunded or offered compensation for the late item by over a month now.

23. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No show order!!!!!

My son ordered items end of November, these are Christmas presents. No sign of them arriving. We’ve emailed to enquire and when they do answer an email they blame Evri delivery which is absolutely unacceptable and a total lie!
It’s the 23rd December in two days ! Safe to say my son won’t have anything to open on Christmas morning.
Many Thanks Chosen Few 😡

29. november 2024
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Bedømt til 1 ud af 5 stjerner

Awful from start to finish

Order recieved late which is forgivable due to Black Friday. However, order has now arrived with 2 items missing and no invoice inside the bag so I cant make a refund.
I’ve emailed and now they have gone radio silent.
All products will be going back is quality is truly horrendous, some of the worst quality hoodies I’ve seen.
Really gutted as I spent 3 weeks so excited to receive these

20. december 2024
Uopfordret anmeldelse
Chosen Few Athletics-logo

Besvarelse fra Chosen Few Athletics

Hi Joshua,

I have directly e-mailed you relating to your concerns.

Regards

Bedømt til 1 ud af 5 stjerner

UPDATED: Rubbish Customer Service - AWFUL QUALITY

Ordered stuff on Black Friday, over 2 weeks later nothing has turned up and the shipping/delivery dates keep changing. Timeline:

1) Email on 2nd December stating that items were gonna be delivered on the 10th December

2) Email on the 13th saying that they have shipping issues and items will be shipped within 24-48hrs to be delivered "first part of next week"

3) Email on the 16th December, saying items to be shipped within 24-48 hours

Stop spouting nonsense on socials and fulfil orders for customers who've parted with their hard earned money.

Shocking and appalling customer experience

UPDATED:

I've finally got my items, and I can honestly say the quality is absolutely shocking.

The t shirts are not 220gsm cotton, and the joggers are worse than primark quality. They arrived bobbled.

Avoid this brand, the quality is shocking

17. december 2024
Uopfordret anmeldelse
Chosen Few Athletics-logo

Besvarelse fra Chosen Few Athletics

Thank you for taking the time to share your experience, and I want to start by sincerely apologizing for the frustrations you’ve encountered. From the delays with your order to the concerns about quality, I completely understand why you feel let down, and this is not the level of service or product standard we strive to deliver.

We’ve faced several operational challenges during and after Black Friday, including unforeseen issues with our logistics partner and certain production batches not meeting our usual standards. These issues are deeply disappointing to me personally as the founder of Chosen Few, and I take full responsibility for ensuring they are resolved.

Your feedback is incredibly important, and I would like the opportunity to make this right for you. If you could email me directly at ac@chosenfewathletics.com with your order number, I will personally ensure your concerns are addressed promptly.

Once again, I am deeply sorry for this experience. We are taking significant steps to prevent this from happening again and to rebuild the trust you placed in us. Thank you for giving us the chance to improve.

Bedømt til 1 ud af 5 stjerner

Do not use this Company!

As of 16th Dec items still not delivered!
I don’t normally write reviews, but feel I have to make people aware this time. I placed an order on 29th Nov . As of 13th Dec still not dispatch although the company states that Black Friday orders will be delivered by 10th Dec. Customer service is none existent. Numerous emails with no response. No phone number to call to resolve the issue.
Looking at the other reviews looks like I’m not the only one and company always blaming supply chain or delivery companies!

13. december 2024
Uopfordret anmeldelse
Chosen Few Athletics-logo

Besvarelse fra Chosen Few Athletics

Hi Jurgita,

Thank you for taking the time to share your feedback, and I want to sincerely apologize for the experience you’ve had with your order. This is far from the standard of service we aim to provide, and I completely understand your frustration.

To provide some transparency, we encountered unexpected challenges during our Black Friday period due to operational changes. We recently transitioned to a third-party logistics company to streamline our processes and improve delivery efficiency. Unfortunately, these changes coincided with an exceptionally busy period, which led to delays that impacted some orders, including yours.

That being said, this situation is unacceptable to us, and we take full responsibility for ensuring your order is resolved. I assure you that we are actively addressing these issues with our logistics partner to ensure this does not happen again.

Regarding your emails, I deeply regret that you did not receive a timely response. We’ve experienced an influx of inquiries during this period, but that’s no excuse. We are increasing our customer service resources to ensure all concerns are addressed more promptly moving forward.

I’ve sent you an email which may help to compensate you on the delays, you had free delivery so I could not refund this otherwise I would of too.

Once again, I’m very sorry for the inconvenience and disappointment this has caused. We greatly value your support and are working tirelessly to ensure we deliver a better experience going forward.

Thank you for your understanding, and I hope we can make things right for you.

Chosen Few

Bedømt til 1 ud af 5 stjerner

It's sad to give this company a one…

It's sad to give this company a one star review as the quality of clothes is excellent. They have had no new stock in XXXL of hoodies or t-shirts since September. I have a voucher that's from a refund on sale items. I'm not able to use it. They are basically holding my money without releasing any new items. I've been in contact with customer services and they lie about when they are releasing new items.

Update- new items released near black Friday. Every item sold out within 2 hours. When I managed to look on the site it was too late. Still no refund and now I'm being ignored by customer service.

29. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Worst customer service ever!! …

I placed an order which said it would be next day delivery. From the tracking information it says it been delivered but no picture of where it was left and no parcel was received. Have sent 6 emails and 2 instagram messages in the last week for no one to still have replied to me. This is the worst customer service I have ever received even an email back to say they were looking into it would be good but have just been totally ignored!

25. september 2024
Bedømt til 1 ud af 5 stjerner

Avoid at all costs - take £ and don’t supply products!!

Avoid at all costs - money taken with no product delivered.
Ordered a t shirt and a hoodie at the start of August, one of the items was pre order and stated to be posted 12.08.24. No postage details came through but received an email asking for my feedback on products I hadn’t even received ?? so chased through Instagram message and their customer service is as about a useful as a chocolate teapot.
Promise there has been a delay with supplier and will come then another week goes by and nothing, no notification by email I just had to continue to message. Left on read and had to chase and continuous empty promises.
29th august let me know they would post the non pre order item out and send the rest when ready as I had stated these were for my partners birthday 31.07.2024.
Nearly a week later still nothing and then they blame it on lost in postage and send a refund and that’s it.
Had products from here as a present before and me and my partner love the clothes but this HORRENDOUS customer service and lack of care means we will not be back

9. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Incorrect stock

Ordered an item, it was marked as dispatched then 2 days later chosen few emailed me saying it was out of stock

27. august 2024
Bedømt til 1 ud af 5 stjerner

You get robbed

Customer service is the worst I’ve ever dealt with. Bought a shirt and it came 3 sizes too big, said they would give me a refund and a 15% discount code.
Discount code didn’t work and I never got my refund, emailed 3 times and messaged twice via Instagram and still had no reply.
If you have any problems these are no help.

24. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Order hasn’t arrived 2 months after…

Order hasn’t arrived 2 months after ordering. It was a pre order so I was told 2 weeks then after a month was told it will come next week then after 6 weeks it will come within 24 hours. Would never order from them again.

1. september 2024
Uopfordret anmeldelse
Chosen Few Athletics-logo

Besvarelse fra Chosen Few Athletics

HI Maya, firstly apologises for the experience you've had there is no excuse as customer that would make this any better but unfortunately for us this has been completely out of our hands and an issue with our supply chain that has caused us untold problems unfortunately relating to a few items that were due in, as an independantly owned business that strives to deliver quality product on time its a failure on our part and something we have addressed that this wont happen again in the future.

I have personally emailed you on this matter.

Bedømt til 1 ud af 5 stjerner

Probably the worst company iv ever…

Probably the worst company iv ever dealt with.
Customer service is embarrassing. Order was never even shipped and they fail to resolve.
Luckily thanks to Paypal people can get money back.
Looks like a lot of these positive reviews are purchased and fake.
Fraud. Avoid

29. august 2024
Uopfordret anmeldelse
Chosen Few Athletics-logo

Besvarelse fra Chosen Few Athletics

Firstly apologises for the experience you've had there is no excuse as customer that would make this any better but unfortunately for us this has been completely out of our hands and an issue with our supply chain that has caused us untold problems unfortunately relating to a few items that were due in, as an independantly owned business that strives to deliver quality product on time its a failure on our part and something we have addressed that this wont happen again in the future.

If you would like to DM me directly as I cannot locate your order specifically to offer some form of compensation for the experience you've received @ac_chsn on instagram

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