Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
After reading the reviews I was concerned I was dealing with a different company. I’ve ordered a few times from this company and the sauces I’ve received have been excellent, taste wise, ingredient wise and heat wise! So flavoursome and don’t taste like they’re just full of chemicals like some places I’ve ordered from. Genuinely unsure whether the bad reviews relate to an unrelated company that I’ve ordered from in the uk.
Ordered items last month and still no sign of them, have emailed numerous times but never received a single reply and can't get a refund, be wary if ordering from Chilli Mash Co-so disappointing!
We ordered & paid for a batch of chillis advertised as “in stock” on 12th November. After hearing nothing I asked for an update. I received an apologetic reply saying they were waiting for stock & expected it in at the end of the week. The following week I asked again & was told they expected them in the following week…
I have since requested a definitive answer as to when I can expect to receive them, otherwise I would like to cancel & have a refund.
Total silence ever since AVOID!!!!
I placed an order with Chilli Mash Co on 26th November and it has been stuck on “preparing order” ever since.
That alone wouldn’t be a problem if communication was good — but it isn’t.
Over several days I have:
• Emailed three times
• Left one voicemail
• Phoned (no answer, no response to voicemail)
• Received zero response to any of it
For a business customer needing reliable supply, this is simply not workable. I’ve used various chilli suppliers over the years, and delays happen — but a complete wall of silence is not acceptable.
At this point I’ve had to request either a refund or immediate fulfilment, because there’s no indication the order will ever be dispatched.
I genuinely wanted to support a UK chilli specialist, but based on this experience I can’t recommend them. If things improve I’m open to updating this review, but right now: buyer beware.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
