Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent customer service. I got stuck installing the sim but everytime I emailed for help they replied by at a reasonable time with the best advice and patience. Would definately recommend using Chi... Se mere

Bedømt til 4 ud af 5 stjerner

Wprowadziłem ręcznie do protezy karty e-sim ustawienia dostarczone przez providera internetu i program obsługujący jartę potwierdził poprawność ale nic nie ściągnąłem. Nawet 1 bajt nie przepłynął... Se mere

Bedømt til 4 ud af 5 stjerner

Picked after comparing many services. This came in as a clear winner when comparing service, quality and very importantly cost. I used the eSIM travelling through Europe and had very good coverage, fr... Se mere

Bedømt til 5 ud af 5 stjerner

It worked in New York without any problems, high speeds on the T-Mobile network, but ping was around 300, the high ping didn't bother me at all, but it's worth taking into account

Virksomhedsoplysninger

  1. Internetserviceudbyder

Skrevet af virksomheden

Chillaxsim is a global eSIM service provider. We offer travel eSIM for 100+ countries with high speed unlimited data, 7/24 customer service, affordable price and reliable network connection.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

62 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Simply the best esim adapter and provider

Having made a lot of research on esims and esim card adapters I chose to go with Chillaxsim. Firstly their customer care is amazing. Not only did they reply immediately to my concerns but also kept communication via whatsapp. They confirmed that my phone model (Redmi 8 Note Pro) can take the esim adapter and also shipped it out immediately. Once I received it, I found it a bit hard to use, due to my lack of knowledge. I immediately contacted them via whatsapp and in less than 2 minutes they helped me out and my esim was up and running. Chillaxsim products and services are absolutely fantastic. Well done to the whole team. Will definitely recommend to everyone.

5. august 2025
Uopfordret anmeldelse
Chillaxsim-logo

Besvarelse fra Chillaxsim

Thank you so much for your kind and thoughtful review! 🌟 We're truly happy to hear that your experience with ChillaxSIM — from the initial support to getting your eSIM adapter up and running — was a smooth and positive one.

Our team is always here to help, and it's great to know that our WhatsApp support made things easier for you. 🙌 Your feedback means a lot to us, and we're thrilled that you’re enjoying the benefits of your eSIM.

Thanks again for choosing ChillaxSIM and for recommending us — it really motivates our team to keep doing better every day! 💙

Bedømt til 5 ud af 5 stjerner

Central Asia worked a treat

We had the Central Asia package and it worked great in all 3 countries. A little more spotty in Uzbekistan, but flawless in both Kazakhstan and Kyrgyzstan. It uses the Beeline network. Would certainly recommend 👍

22. juli 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

7day e sim is less than 7 days

I'm not impressed a 7day e sim is less than 7 days. I was expecting a full 168 hours of use like my wife's E sim. I don't plan on using this company again

Edit: although I appreciate the response, my Wife went with Yuca 7 day e sim and it still works on day 7 for a full 7 days. In fact I'm using her hotspot to tell you the fact it still works. It was activated the same day/time for the same 7 day e sim. That's also how I experienced numerous other sims in other countries.

2. juni 2025
Chillaxsim-logo

Besvarelse fra Chillaxsim

Hi Brian
Thanks for your feedback — and we’re really sorry for the confusion.

Our plans follow carrier rules, which count usage by calendar days, not 24-hour blocks. For example, activating on June 4 at 4PM means Day 1 ends at midnight, not the next day at 4PM. This is noted in our email, but we understand it may not match your expectations.

We’ll work on making this clearer. Thank you for trying ChillaxSIM, and we truly appreciate your input.

— The ChillaxSIM Team

Bedømt til 1 ud af 5 stjerner

Internet doesnt work

Internet doesnt work. I lost internet after oneday.

EDIT:
No, it had nothing to do with my phone settings. Your internet service simply stopped working, and the fact that your support is available only when I'm traveling without internet access is completely irrelevant. In such cases, I just have to buy a local SIM card. Your service has completely failed me.

1. juni 2025
Chillaxsim-logo

Besvarelse fra Chillaxsim

Hi Ja,
We’re truly sorry to hear that your eSIM didn’t work as expected.

In most cases, issues like this are related to local network compatibility or device settings, and they can usually be resolved quickly with our support. We didn’t receive any message from you, so unfortunately we didn’t get the chance to help.

Please don’t hesitate to contact ChillaxSIM support if you ever experience any trouble — we’re always happy to assist and make things right.

Thank you again for your feedback.
— The ChillaxSIM Team

Bedømt til 5 ud af 5 stjerner

Updated Review – 5 Stars with reservation

Updated Review – 5 Stars

I originally posted a one-star review on April 10, 2025, due to a frustrating experience with the product. However, thanks to the prompt assistance from customer service, the issue was resolved fairly quickly, and my later experience proved that this is actually a pretty good product. I wanted to update my original review to reflect the full story, but since I couldn’t find a way to edit it, I’m writing a new one.

Here’s the update: Customer service responded to my April 10 review on the same day I posted it, which genuinely surprised me. I have to give them credit for being so responsive to feedback posted online. They asked me to provide screenshots and suggested I set the APN to “cmhk.” Initially, that didn’t work. However, when I changed it to “cmlink,” everything started working—and it continued to work well for the remainder of the term.

Now, you might wonder how I figured out the correct APN setting. Well, I had purchased eSIMs for both my wife and myself. After “cmhk” failed on my phone, I double-checked the APN settings on my wife’s phone and saw it was set to “cmlink.” I gave that a try—and bingo, it worked. Interestingly, even with the correct APN setting, her eSIM didn’t work at first either.

Another mystery: my phone initially worked for a day and a half after activating the eSIM before it completely stopped functioning. I have no clear explanation for that.

Regardless, in all fairness, I want to applaud the company for their quick response and support.

I gave the product another try during a later trip to Singapore. As soon as I activated the eSIM, it worked flawlessly throughout my stay.

All things considered, I’m now giving this product a 5-star rating—with a slight reservation, due to the initial setup confusion. Still, the customer service and overall performance have earned my confidence moving forward.

10. april 2025
Uopfordret anmeldelse
Chillaxsim-logo

Besvarelse fra Chillaxsim

Hi, Charles
Thank you so much for coming back to share your updated experience — it truly means a lot to us! 🙏 We're really grateful you gave ChillaxSIM another try after the initial hiccup, and even more so that you took the time to leave both feedback and follow-up. Your openness helps us improve and also shows other travelers that we're here to support them every step of the way. 💬✈️

We're so glad to hear your Singapore trip went smoothly with ChillaxSIM — that's exactly the kind of travel freedom we aim to provide. If you ever need anything again, whether it’s another trip or tech support, we’ve got your back!

Wishing you safe and smooth travels ahead 🌍✨
— The ChillaxSIM Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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