Although Cheapticket booking gone ok but in E-Ticket issued my daughter’s surname was incorrect in one letter. Although paying the admin fee S$138.20 as Singapore airlines didn’t charge I got uns... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After I vetted all others and compare there price, I'm very shock same flight I grab from cheap ticket sooooo much lower then other website I really can't believe this deal.I fly every months, from no... Se mere
Virksomheden har svaret
Booking of air ticket was smooth and the price was the same as shown in Skyscanner. The eTicket came arrived shortly which was reassuring. Most important, the price was very competitive compared with... Se mere
Virksomheden har svaret
It was reasonably easy to navigate n booking was quite smooth though I had to answer many additional add ons. Price was generally lower than others. True to your word, etickets were confirmed via em... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Kontaktoplysninger
4,1
God
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It's impossible to contact customer…
It's impossible to contact customer service. The link to service & contact returns with error regardless of browers. My tickets are changeable before departure date BUT cheaptickets website does not allow any change and without any way to contact the customer service I will incur full airfare costs (US$7500)
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Cheaptickets.sg
Hello Amy,
We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.
We would like to find a solution together with you. Within 24 hours, customer service will contact you.
Kind regards,
Peter
CheapTickets
EXCELLENT TICKETING APP
I love this app so much because of its user friendliness, reliability and accuracy.
2. februar 2026
Really the ticket cheap
Really the ticket cheap, compare to other web site. And super fast customer support by Ms. Priya
27. januar 2026
Besvarelse fra Cheaptickets.sg
Hello Subba,
Thank you for the nice review! We’re glad to hear that you had a good experience with us.
We hope to see you again soon on our website.
Kind regards,
CheapTickets Customer Service
Ben
BEWARE OF CHEAPTICKETS.SG
BEWARE OF CHEAPTICKETS.SG
I recently booked a return flight ticket via cheaptickets from Singapore to Jakarta to Pangkal Pinang. Paid about SGD 300+. Later for an emergency I wanted to change my departure date from 2 Feb 26 to 31 Jan 26. I went to the platform portal & chat with an agent. He informed that I will need to for Airline Changes + admin fee + airline current price difference. It was all okay until this. The agent returned saying the change is SGD 600+. I decided to leave my return ticket and buy a new departure ticket but was told that the return ticket would be canceled if I did not use the departure ticket. I had to buy a new ticket altogether & swore not to use them again. I will be VERY careful about buying tickets next via agent portal! Stick to the trusted ones!
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Cheaptickets.sg
Hello Nabilla,
We're sorry to hear that you didn’t have a smooth booking experience with us, but thank you for sharing it.
We would like to find a solution together with you. Within 24 hours customer services will contact you.
Kind regards,
Budgetair Customer Service
Ben
Easy and efficient to book
Easy and efficient to book. Price competitive. Fast sending of tickets. Very happy and contented with service
16. januar 2026
Besvarelse fra Cheaptickets.sg
Hello Neil,
Thank you for the nice review! We are glad to hear that you had a good experience with us.
We hope to see you again soon on our website.
Kind regards,
Peter
CheapTickets
I'm very satisfiation.
17. januar 2026
Besvarelse fra Cheaptickets.sg
Thank you for the great review, Mohd Husien! We look forward to seeing you again soon on our website.
Kind regards,
Mark | Customer Service
CheapTickets.
These idiot try to suck you into there…
These idiot try to suck you into there scam. They offer flights at cheap prices and then try to hind behind small print. Watch Out
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Cheaptickets.sg
Hello Freedom,
We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.
We would like to find a solution together with you, but we don't have the correct contact information to contact you.
Via TrustPilot we will send you a request (which you will receive by email) to share your details with us. Once we have received your information, we will contact you.
Kind regards,
Peter
CheapTickets
Besvarelse fra Cheaptickets.sg
Thank you for the great review, Anthony! We look forward to seeing you again soon on our website.
Kind regards,
Mark | Customer Service
CheapTickets.
off-course the price is good
20. december 2025
Besvarelse fra Cheaptickets.sg
Hello Wahidah,
Thank you for the nice review! We are glad to hear that you had a good experience with us.
We hope to see you again soon on our website.
Kind regards,
Prasada
CheapTickets
Besvarelse fra Cheaptickets.sg
Hello Annadurai,
Thank you for the nice review! We are glad to hear that you had a good experience with us.
We hope to see you again soon on our website.
Kind regards,
Prasada
CheapTickets
Besvarelse fra Cheaptickets.sg
Thank you for the great review, Kim Ming! We look forward to seeing you again soon on our website.
Kind regards
Muyeenuddin | Customer Service
CheapTickets.
Easy to book
28. november 2025
Besvarelse fra Cheaptickets.sg
Hello Fifygoth,
Thank you for the nice review! We are glad to hear that you had a good experience with us.
We hope to see you again soon on our website.
Kind regards,
Prasada
CheapTickets
False refund service, dont pay additional
Their customer service for changing a flight booking is bad. Don't trust their refund claims, I submitted a refund claim with evidence of recent bad weather in Sri Lanka but they still demand for proof of government announcements, developing countries dont have such an organised system. Even after attacking all required documents, keep asking for more amd more documents. I ended up buying from Trip.com
30. november 2025
Uopfordret anmeldelse
Besvarelse fra Cheaptickets.sg
Hello Tania Ann,
Thank you for sharing your feedback. I am genuinely sorry to hear about your experience.
We would like to find a solution together with you, but we don't have the correct contact information to contact you.
Via TrustPilot we will send you a request (which you will receive by email) to share your details with us. Once we have received your information, we will contact you..
Kind regards,
Muyeenuddin | Customer Service
CheapTickets.
Bad customs
Hi, your customer service/online agent said will get back to me but nothing happened. No call no emails.
Basically Jeju Air said they will refund my return ticket for CSG-8216658, as I couldn’t board the flight when I reached the gate and they had unloaded my luggage.
Was delayed at the customs due to long queue, plus unnecessary checks as asked me to open almost everything that I was going to carryon the plane, my 3 instrument cases, and belongings etc.
When I reached the boarding gate they said they closed and asked to book another flight back to Singapore
17. november 2025
Besvarelse fra Cheaptickets.sg
Hello Kaiyi,
Thank you for sharing your feedback.
I'm sorry to hear you had an unpleasant experience with us, and thank you for sharing it. Your feedback is valuable as it helps us to continuously improve our services and provide you with the best possible experience.
It's unfortunate that you had such difficulties. We would like to find a solution together with you. Within 48 hours customer services will contact you.
Kind regards,
Muyeenuddin | Customer Service
CheapTickets.
Be aware about buying tickets and its T&Cs...there may be a big surprise when you want to change ticket due to unforeseen situation!
I recently booked a flight ticket via cheaptickets from Singapore to Calcutta return. Paid about SGD 742. Later for an emergency I wanted to change by return date from 31st Dec to 21st Dec. I went to the platform portal that allows one to manage ticket changes. It then led me to a chat agent. He informed that I will need to pay SGD 26 for Airline Changes + SGD 138 for admin fee + airline current price difference. It was all okay until this. Then the agent returned saying the change few is SGD 892. I checked online for a new one way ticket which was SGD 381. The agent could not help me further as probably how cheaptickets arrangement work! I then bought a new one way ticket at SGD 381 directly with the airline and left my original ticket with cheaptickets unaltered. I will be careful about buying tickets next via agent portal!
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Cheaptickets.sg
Hello Sabyasachi Goswami,
Thank you for sharing your feedback. I am genuinely sorry to hear about your experience.
It's unfortunate that you had such difficulties. We would like to find a solution together with you. Within 48 hours customer services will contact you.
Kind regards,
Muyeenuddin | Customer Service
CheapTickets.
Easy booking processes
Easy booking process with competitor and also with clear ticket coverage such as check in bags.
11. november 2025
Besvarelse fra Cheaptickets.sg
Hello Chee,
Thank you for the nice review! We are glad to hear that you had a good experience with us.
We hope to see you again soon on our website.
Kind regards,
Prasada | Customer Service
BudgetAir
Wish tickets can be given earlier than…
Wish tickets can be given earlier than 48 hours wait
10. november 2025
Besvarelse fra Cheaptickets.sg
Hello ,
Thank you for the nice review! We’re glad to hear that you had a good experience with us.
We hope to see you again soon on our website.
Kind regards,
Cheaptickets Customer Service
Bhumindra
Smooth and easy
24. oktober 2025
Besvarelse fra Cheaptickets.sg
Hello Catwong,
Thank you for the nice review! We’re glad to hear that you had a good experience with us.
We hope to see you again soon on our website.
Kind regards,
Budgetair Customer Service
Cheaptickets
Very lousy customer service
1) Very slow or no response to my query raised.
2) Not answering to the question raised.
3) No transparency in giving refund details, making me feel I was shortchanged for the refund given through cheaptickets.sg. to me by the airline.
24. oktober 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.