CheapOair.caAnmeldelser 

Calls, changes

CheapOair customer service on the phone are experienced, knowledgeable and friendly. Every time I am making booking they are very helpful :)

I did my purchase and someone get in contact with me to confirm all the information, thank you so much!!

The Agent was knowledgeable efficient and clear. He was easy to understand and found all flights available.

We booked the flight to Paris one month ago. Suddenly my wife got sick and surgery. So I have to come back home early than the return date. I called cheapoair and they told us that they could change with fee. We agreed but what they did first day they told me cad 350 and I have to wait 24 hours to confirm. After 24 hours, I called they say cad 540 and wait 24 hours to confirm. After 24 hours, I called them they said cad 678. Customers don’t book tickets through the cheapoair service, you will lose money and time. This is from my experience.

The booking process was stress-free, efficient portal.

Good and easy I love it

THANKS IT IS VERY EASY AND VERY ACURATE

Very good!!

Agents were of NO HELP! This trip to Halifax with luggage, picking our seats and EXTRAS!!! Cost me over $2000.
1 checked bag each and dime dirt I’d over weight charge of $149
Absolutely the worst experience I have had with booking travel EVER in my 40 yrs of flying.

Я уже много лет сотрудничаю с "Чипоаэр". Опыт сотрудничества явно положительный. За последние годы, пару раз возникали не большие проблемы, но они всегда устранялись быстро и корректно со стороны сотрудников "Чипоаэр".
С уважением Коробов В,

I booked a flight from a to b and they stuck in c which I didn't notice.
They -cheapo would not reimburse me even though I had cancel insurance and I quickly canceled and booked from the correct airport.
It was all of 5 minutes. I called their help centre and that was useless. Don't waste your money here.
I basically got charged double for my flight. I should have gone straight to the airline and booked direct.

She was calm, helpful and very professional staff Luciana did a great job.

I do all my bookings on cheap o air. Really love this booking site. They have great customer service and they are always trying to give their clients the best offer. If you have not yet used cheap o air, you should start.

Language barrier.did not understand or heard one Word that was said.you should hire people that can speak good english

I was very easy in booking a flight to cheapoair website

When I was booking my flight online,
1) I was unable to correct a typo and found the website confusing as it ended up booking thought CheapOAir. When I contacted them about the typo, I was told I had to pay for them to make the correction.
2) I know that when I selected New Brunswick, I was starting to get emails for St. John's. When I realized that this was Newfoundland not New Brunswick, I phoned. The person told me that I had selected the airport code for NL. I informed the person I did not know the codes for the airports and he was very persistent that I had made the error when I know for a fact that I had selected St. John New Brunswick. When the correction was made, the person told me it would be an additional $217. I told him I could not pay that amount. he managed to lower the cost. My point is why should I have paid an additional amount when it was not my error!!!
The person I spoke to was about to suggest additional costs, for instance for baggage. I told him I did not know what size of baggage I will be travelling with and will look after this later. I was not happy with the person's attitude and customer service.