Chauffeurs & Services Anmeldelser 114

TrustScore 4.5 ud af 5

4,5

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

From start to finish, the whole experience was nothing short of amazing. It took me all of 5 minutes to secure a vehicle, pay and get a confirmation email. The online correpondence afterwards, via ema... Se mere

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Bedømt til 5 ud af 5 stjerner

The whole experience with your chauffeur services was reliable and spectacular. On the day for the pick up, I received a notification about my upcoming pick up schedule which for me gave me some... Se mere

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Bedømt til 5 ud af 5 stjerner

Big shoutout to Fabien Honestly couldn’t have asked for better service, execution and efficiency especially in such a difficult time in Dubai. With multiple last minute changes, and many hours... Se mere

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Bedømt til 2 ud af 5 stjerner

Freundlich aber keine Ortskenntnis. Obwohl die Fahrten schon am Tag vorher durchgegeben wurden, sind die Gäste nicht am Eingang sondern ca 250m entfernt abgesetzt worden. Am vereinbarten Zeitpunkt wa... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Limousineservice

Skrevet af virksomheden

Global Premium Chauffeur Service At Chauffeurs & Services, we deliver more than transportation. We create an exceptional travel experience, with professional multilingual chauffeurs, premium vehicles, and unmatched reliability across Europe, the United States, the Middle East and beyond. From airport transfers to tailored long-distance journeys, our service is designed for those who demand comfort, discretion, and global consistency. Driving sustainably, globally Our modern fleet includes electric and low-emission vehicles. Our eco-driven philosophy extends from smart route planning to our partnership with Stripe Climate, helping remove CO₂ from the atmosphere with every ride. Clear, upfront pricing No surprises. No hidden fees. The price you see is the price you pay whether you're in Geneva, Dubai, London, or Miami. For business or leisure, one global standard: Luxury, trust, and environmental responsibility wherever you travel.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

114 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

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Bedømt til 5 ud af 5 stjerner

Highly recommended

An excellent professional service. Efficient from the outset with very rapid, helpful and polite responses to all emails and calls. Nothing was too much trouble. Road works, closed routes or particular instructions from hotels were dealt with efficiently. Texts were sent giving driver's name and number before every pick up and every chauffeur across Spain was polite, helpful and professional. They were even able to provide very useful local info and superb restaurant recommendations. Do not hesitate to use this company for all your travel requirements.

1. juni 2024
Uopfordret anmeldelse
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Thank you for your fantastic review!
We're thrilled you found our service efficient and professional. It's great to hear our chauffeurs across Spain impressed you with their helpfulness and local knowledge.
We look forward to assisting you with all your future travel needs.

Bedømt til 5 ud af 5 stjerner

Très bon service

Très bon service. Je recommande.

2. juli 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Merci beaucoup pour votre avis positif!
Nous sommes ravis que notre service vous ait plu. Au plaisir de vous accompagner à nouveau!

Bedømt til 5 ud af 5 stjerner

Customer service is excellent

Customer service is excellent. The trip with Frank from Nice to Monte Carlo was very comfortable, informative and entertaining. Car was top line, impeccably clean. This was my first time using your company, it won't be my last. Well done and many thanks.

2. juli 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Thank you so much for your wonderful feedback!
We're thrilled to hear that you had such a positive experience.
Providing excellent customer service and ensuring a comfortable and enjoyable journey are our top priorities. We look forward to welcoming you back for your next adventure.

Bedømt til 5 ud af 5 stjerner

Great choice

Trustworthy company, polite and professionel driver

7. juni 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Thank you for your review!
Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Bedømt til 5 ud af 5 stjerner

the Driver was extra nice to my grandaughter

The whole experience was fantastic my Grandaughter & her partner were over the moon.

20. juni 2024
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Besvarelse fra Chauffeurs & Services

Thank you for your wonderful review! We're thrilled to hear that the driver was extra nice to your granddaughter. It's fantastic to know that both she and her partner were over the moon with the whole experience. We look forward to assisting you on your upcoming journeys.

Bedømt til 5 ud af 5 stjerner

They were on time and good…

They were on time and good communicators!

2. maj 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Thank you for your great review! We're pleased to hear that our team was punctual and communicated well with you. Providing timely and clear communication is essential to us. We look forward to assisting you on your upcoming journeys.

Bedømt til 5 ud af 5 stjerner

Your driver arrived with space for 4…but😊

Your driver arrived with space for 4 people when we ordered for 5 people , he was gracious enough to engage another of your drivers in order to transport us in two cars. At no extra cost
They were both excellent drivers in that horrid Paris traffic

30. april 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Dear John,

Thank you for your feedback. It seems there has been a mix-up, as our records indicate that you canceled your service with us. It appears you may have booked with another company.

However, we are pleased to hear that the drivers who assisted you were able to accommodate your group and provided excellent service despite the initial issue. We apologize for any inconvenience caused by the erroneous review request you received from our system.

If you decide to use our services in the future, we would be delighted to assist you and ensure a seamless experience. Thank you for your understanding.

Best regards,
Chauffeurs & Services Team

Bedømt til 2 ud af 5 stjerner

Not a good experience

Our driver was nowhere to be seen when we arrived in Vienna. When he rang we could hardly hear him. After a long wait in the heat and noise we went outside in the hope of having somewhere quieter to talk. We did eventually find him where he made it clear we were the ones at fault. He made a fuss about the size of our cases and fitting them in his trunk. He played music in the car without asking if we minded and swore when he couldn't find his phone.He left us at the edge of the pedestrian zone where we were staying leaving us to search for the hotel. There was certainly no apology or concern shown for us. In contrast, the driver of the taxi arranged by the hotel for our return trip met us at the hotel door, helped carry our bags at each end of the journey and charged half the fare we had paid to Chauffeurs & Services. On the plus side, the car was nice though it was hard to enjoy the journey after the fuss of actually finding the driver. Fabien at HQ was also helpful.

17. juni 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Thank you for bringing this to our attention. We deeply regret the inconvenience you experienced with our service in Vienna. The experience you described does not meet our usual standards, and we are truly sorry for the discomfort and frustration caused.

We are initiating a full refund for your service as a gesture of goodwill. Additionally, we will address this situation internally to ensure such incidents do not occur in the future.

We appreciate your feedback on Fabien's assistance and are glad to hear that aspect of your experience was positive. We hope you will consider giving us another chance to provide you with the high-quality service we are known for.

Sincerly Chauffeurs & Services Team

Bedømt til 5 ud af 5 stjerner

A very civilized arrival

The driver was waiting for us after we got our luggage. He was polite and friendly. Got us to the train station with plenty of time to spare.

19. maj 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Thank you for your positive review! We're delighted to hear that your arrival was smooth and refined. It's wonderful to know that our driver was polite and friendly, and that he ensured you reached the train station with plenty of time to spare. We look forward to serving you again on your future travels. Safe travels!

Bedømt til 5 ud af 5 stjerner

he was professional

25. juni 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Thank you for your feedback! We're pleased to hear that you found our driver to be professional. Providing a high level of professionalism is a top priority for us. We look forward to serving you again in the future.

Bedømt til 1 ud af 5 stjerner
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Thank you for taking the time to leave a review. We are very sorry for the error that occurred. It appears that our system sent an invitation to leave a review by mistake, even though you cancelled your reservation and did not use our services.

We understand how frustrating this can be, and we are currently working to correct this issue to prevent it from happening again in the future. Your satisfaction is very important to us, and we appreciate your understanding.

We look forward to having you as a customer.

Bedømt til 5 ud af 5 stjerner

Wonderful ride and driver

Wonderful ride and driver! Thank you to Sami for delivering us safely and on time.

29. juni 2024
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Besvarelse fra Chauffeurs & Services

Thank you for your kind review! We're thrilled to hear that you had a wonderful ride with Sami and that he ensured a safe and timely journey. It's always our goal to provide top-notch service, and we're glad to know we met your expectations. We look forward to serving you again on your future travels.

Bedømt til 5 ud af 5 stjerner

Wonderful experience

Wonderful experience! The driver was, kind and on time. Will definitely book again!

24. juni 2024
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Besvarelse fra Chauffeurs & Services

Thank you for your positive review! We're delighted to hear that you had a positive experience with our driver. It's great to know that our commitment to punctuality and kindness made your journey enjoyable. We look forward to serving you again in the future and continuing to provide you with excellent service.

Bedømt til 2 ud af 5 stjerner

Freundlich aber keine Ortskenntnis

Freundlich aber keine Ortskenntnis. Obwohl die Fahrten schon am Tag vorher durchgegeben wurden, sind die Gäste nicht am Eingang sondern ca 250m entfernt abgesetzt worden. Am vereinbarten Zeitpunkt war der Fahrer auch nicht vor der Türe, wie man es erwartet, sondern musste angerufen werden, um zum Eingang zu fahren.
Die Gäste waren sehr unzufrieden.

18. maj 2024
Uopfordret anmeldelse
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Sehr geehrte Frau Winkler,

wir verstehen Ihre Frustration. Die Verkehrsschilder und Sicherheitsregeln erlauben es uns jedoch nicht, die Kunden überall abzusetzen. Sicherheit hat für uns oberste Priorität.

Wir haben bemerkt, dass Sie vor 6 Monaten eine sehr positive Bewertung hinterlassen haben, und es tut uns leid, dass Ihre jüngste Erfahrung nicht Ihren Erwartungen entsprochen hat.
Wir schätzen Ihr Feedback und werden daran arbeiten, unsere Dienstleistungen zu verbessern.
Vielen Dank für Ihr Verständnis.

Chauffeurs & Services

Bedømt til 5 ud af 5 stjerner

Do it!

Having a professional driver take you from destination to destination in Europe is fantastic. I will continue to do this.

1. oktober 2023
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Thank you for your positive feedback! We're thrilled to hear that you enjoyed your experience with our professional drivers. It's wonderful to know that our service contributed to making your European travels fantastic. We look forward to continuing to provide you with excellent service on your future journeys. Safe travels!

Bedømt til 5 ud af 5 stjerner

Very good service

Very good service. Amazing driver, prompt response from management, very polite team, new cars

28. april 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team strives to provide excellent service, from our drivers to our management, and we're glad to hear that it reflected in your journey. We look forward to serving you again in the future!

Bedømt til 5 ud af 5 stjerner

Overall cooperation was remarkable

Overall cooperation, Prompt response, Understanding, Competitive pricing

8. maj 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Thank you for your fantastic feedback, Vikram! We're delighted to hear that you found our cooperation remarkable. Providing prompt responses, understanding your needs, and offering competitive pricing are all key aspects of our commitment to excellent service. We appreciate your reference number and look forward to continuing to serve you with the same level of dedication in the future.

Bedømt til 5 ud af 5 stjerner

Ground Transportation in Barcelona

After arriving to the Cruise port in Barcelona after 22 days at sea, the last thing I wanted to do was to wait in the long queues to get a shuttle or taxi to the airport.

I called Chauffers & Services to get a ride. They were amazing. My driver Albert Rull contacted me 24 hours before my pick up time and was waiting for me right outside the terminal. He was in communication me immediately the morning of my debarkation. We were so tired but he helped w our bags and made us feel so welcomed and considered. Since we had some time before our flight, he kindly offered to give us a little narrated tour of Barcelona’s highlights and it was so lovely and appreciated.

He picked us up in an impeccable black electric Mercedes. Yes it was more than a taxi but it was money well spent and a lovely experience I won’t forget. And their pricing was affordable in my opinion.

Don’t hesitate to use Chauffers & Services if you want a seamless, genuinely kind experience while traveling.

6. maj 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Dear Madam,

Thank you immensely for sharing your experience with Chauffeurs & Services! We're delighted to hear that Albert provided you with such exceptional service from start to finish. Ensuring a smooth transition from your cruise to the airport is a priority for us, and we're thrilled that Albert's proactive communication and assistance with your luggage helped ease your journey.

It brings us joy to know that Albert went above and beyond by offering you a brief tour of Barcelona's highlights, adding an extra touch of enjoyment to your day. Our team takes pride in delivering not just transportation but memorable experiences, and we're thrilled that Albert's efforts left such a positive impression on you.

Your kind words regarding our pricing affordability mean a lot to us. We strive to provide excellent value for our services while maintaining the highest standards of quality and professionalism.

Thank you once again for choosing Chauffeurs & Services for your transportation needs in Barcelona. Should you ever require our services again or have any further questions, please don't hesitate to reach out. We look forward to welcoming you back in the future!

Warm regards,
Adam
Chauffeurs & Services

Bedømt til 5 ud af 5 stjerner

great service

great service; great communication; readily accommodated my flight delays

12. april 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

We're delighted to receive your glowing feedback! Ensuring your satisfaction is our top priority, especially when unforeseen changes occur in your travel plans. We value your input immensely and eagerly anticipate the chance to assist you again down the road!

Bedømt til 5 ud af 5 stjerner

Professional driver

Professional driver. Clean car. fleixible movents.

15. april 2024
Chauffeurs & Services-logo

Besvarelse fra Chauffeurs & Services

Dear Mr. Herrmann,

Thanks you for using our services and your honest feedback.
We strive to provide a top notch reliable service all around Europe.

We look forward to serve you in the future as well.

Thank you,

Chauffeurs & Services

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