Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Chatcreate helps customer support teams of various sizes build and manage their own smart digital assistants that are proactively helping out customers before they even have to start looking for a support representative. Thanks to ChatCreate, companies are seeing 30-90% of their incoming support questions being automatically answered by ChatCreate's technology as well as their website conversions increase. Integrates beautifully with existing customer support tools.
ChatCreate, Telliskivi 60a/5, B-building, 10412, Tallinn, Estland
ChatCreate bot is very good value for money. Their chatbot is helping answer a lot of the common questions we get from our customers so our support team has more capacity to focus on complex issues, especially useful during the off-hours. Setting up the bot can seem a bit overwhelming at first but their team was great with helping us throughout the onboarding and day-to-day basis and now it’s basically running on autopilot.
ChatCreate chatbot platform is a great little tool for setting up a bot to engage your website visitors. We weren’t quite sure at first how to approach the process but their team was superhelpful in helping us set things up. It was nice that they jumped on couple of calls with us and guided us throughout the whole setup process and we were up and running with the bot in a few days. We were looking for a solution to engage our website visitors and guide them throughout our service offering and get transfer qualified leads to our sales team. Their chatbot solution does that very nicely.
ChatCreate team has been great to work with. When we started using their product it was still pretty primitive and was able to only handle around 15% of our incoming support chats. However since then they’ve improved the product and have taken our feedback into consideration as they continue to develop their product. Nowadays, the chatbot is answering an average of 30% of incoming support chats that has given our support team a lot of extra freedom. There are new features and tweaks launched every so often that make the chatbot better and more user friendly. Their customer support is also top notch and they really make an effort to ensure that we get the best out of the opportunities that the technology offers.
Besvarelse fra Chatcreate chatbot
Thank you so much Alejandra for this great feedback and we really appreciate your business. Excited to keep working with you for a long time and make these bots even more of a success for you!
The chatbot is extremely simple to set up. The customer service provided by Juhan is smooth and comfortable. He has done an extra mile to onboard us using the chatbot.
The value for us is refined funnel and automation of replies to simple queries of customers. Simple, fast, and efficient. We have now reached about 44% of incoming requests resolved by bot. And Juhan Kaarma helped to make the first 100 automation.
General conclusion: good, efficient, relevant customer support and easy to set up.
Besvarelse fra Chatcreate chatbot
Thank you so much! We love working with you and it's great to see the value that the chatbot is adding to your business. Excited to keep working with you :)
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
