Chatbox Anmeldelser 

I initially felt this company dodgy as I was billed for services I hadn’t subscribed too.. I had resigned myself to having being scammed and was arranging to cancel cards ..However i contacted them straight away just after midnight and I was refunded within an hour on a Saturday morning ..which I was absolutely flabbergasted and my faith restored in AI service providers.. Although their online details are vague and I certainly was suspicious they have only started so I felt obliged to give them a chance to fix matters ..I don’t think this would have happened if the company was Irish or European as they would have waited until after the weekend.. I didn’t use the product so cannot review it however their customer service was excellent and I have never received a refund that fast after midnight and in the wee hours of a Saturday morning.. That’s my genuine experience with this company so hats off to fixing the error .. If their customer service was available to other AI companies they might be a bit more popular so top marks and sorry for doubting your companies credentials and ethics …Thanks chatbox whoever you are !

Really poor AI and customer service

Je ne parviens pas à me désabonner de chatbox.ai

Trial is not free, used dummy card they charged first nothing but in 5min i tried cancel and it charged me 2 times 0.63€, well had 1.5€ but still, it tells alot + other reviewers. Card destroyed and reported to Revolut for fraud. The models are fake too, its 2023 model local hosted no iq its so dumb, feels like chatGPT 3.5

This is scam ,please do not buy any from this website, they charge you $0.60 cents and they charge you again $0.65 cents and in 48 hours they charge you $29.99 automatically and there is no number to call, please do not any business with this website.

its a scam.

they dont want to refund my payment even though i am clearly meeting all the requirements in their refund policy

I noticed a charge of €29.99 on my bank account. I did not sign up for a subscription with you, as I thought the service was free. I am requesting that you cancel my subscription

Sono entrato nel website per capire se era di aiuto ma messaggiando con AI ho capito che non era per me e ho chiesto come cancellare la sottoscrizione ma le informazioni del AI non mi portavano al posto giusto e dopo 1.o.2.giorni mi è stato addebitato 29,99 e non mi ricordo veramente che avevo inserito i miei dati per il pagamento. Ho aperto un ticket ma loro non rimborsano e solo cancellano la sottoscrizione. Azienda preparata per prendere soldi di che ha bisogno di un servizio in questa area e per avere informazioni iniziale cade nella trappola loro. Basta vedere che non sono luico caso qui e la assenza di risposte da parte loro in queste recensioni. Sono banditi travestiti di un servizio di AI

Jeg sa opp et mnd abonnement men de fortsatte å trekke meg fra konto. Jeg har gitt beskjed til de og de nekter å refundere beløp. Eneste måten å stoppe trekk på var å sperre kortet og få nytt!
Opplever hele Chatbox.ai som SVINDEL!

Hello

I am contacting you (as well as Apple.com as your distribution partner, American Express and TrustPilot) through another process) to make you aware of a fraud regarding my former subscription and billing data concerning my subscription of ChatBox AI - Chatbot Assistant.

I made the year-long subscription through Apple on July 17, 2025 and paid CHF 40.00    (see Exhibit 1)
I thought initially that what I subscribed to was Chat GPT, which was obviously incorrect
when the subscription came up for renewal by Apple on July 1, 2026 I immediately
cancelled my subscription                                                      (see Exhibit 2)
Apple then confirmed my cancellation stating that the subscription ends on July 17,2026 (see Exhibit 3)
On July 15, 2026 I was fraudulently charged CHF 47.88 to my CHF Amexco Account
plus another 2.5% foreign exchange transaction charge for a total of CHF 49.05         (see Exhibit4)
based on the transaction details PADDLE.NET Chatbot AI, Lisboa, Portugal is
the unintended beneficiary of this payment                                       (see Exhibit 5)

I request an immediate full repayment of this fraudulent charge of CHF 49.05 to my American Express credit card.

Please confirm immediately.

Regards,

FS

Buenas tardes mi nombre es Fernando mire lo que yo quería indicarle es que, contraté chatbox por un valor como de 1000 o 2000 o sea como $1000 o $2000 clp - pesos chilenos. Por 5 días entonces yo cuando quise ocuparlo, durante esos días la plataforma no me daba acceso a ocuparlo, entonces, interprete, que había consumido los créditos o algo por el estilo. Porque no es muy clara la forma en que ustedes entregan el servicio porque yo no tenía acceso a poder ocuparlo, Cuando intentaba accesar, creo que es totalmente incoherente de que además de que no pude ocupar, me cobraran, una mensualidad ademas de no entregar, servicio, ni seguimiento, ni información, se dejan caer con la mensualidad, hago un reclamo, y como si fueran dioses, me indican, que no soy digno, para recibir, la devolución del dinero, por su contrapolado, servicio al cliente, que en vez de comprender, y dar solución te cobran, despues de darte, un mal servicio.Exijo me devuelvan, una mensualidad, que nunca ocupe, ni tenia, información de que estaba corriendo, y que si no reclamo, no me entero y me cobran como 25 dolares, lo que me descontaron, y deseo, que me reintegren el dinero, y me saquen de su servicio, incoherente, y arbitrario, espero les quede claro, que cuando ocupen Chat box, hay un alta posibilidad, de que no ocupen y paguen, siendo victimas de Chatbox, por promociones, que no funcionan, pero una vez dentro, te arrastran, con cobros, mensuales, como me ocurrio a mi los servicios porque los descarté por ser un deficiente servicio entregado lo que yo no podía ni ocuparlo entonces la coherencia para mí es que me devuelvan el dinero que se me ha cobrado porque yo no he utilizado el servicio por una mala experiencia ya y porque no es claro el servicio así que requiero y pido de que se reintegre íntegramente lo que se me ha cobrado ya que no es justo, atentamente
Fernando Tello
Saludos cordiales

Avoid this club! I have exactly the same experience as the other reviewers. I informed my creditcard company about the aggressive practices of this company. Lets see what happens.

Scammers. Keep taking money from my account. I have no subscription with them at all. First tried to take £29.99 and my bank blocked it so they couldn't take that so now they have taken £14.99. Avoid as they have tried several times to take different amounts from my account over the last month.

Charged me 29.99 after a 5 day trial. When contacted they told me I had an option to opt out, but this was far from obvious. I saw the pending payment but it was listed as "cancelled" so I assumed the trial would expire. If you check their website finding account subscription information is hard. Deliberately buried in my view. Customer Service have so far been no help whatsoever. Avoid these cowboys!!!