Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. T... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

absolutely the best experience chartering an airplane had a cancelled flight for spring break had my grandchildren ready to go and the rebooking was going to put us in FL 3 days later . called and w... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Our experience with CFG was excellent. Great communication and service throughout. From initial booking, pre-flight details and itinerary tweaks were all handled quickly and professionally by the CFG... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

When we arrived at the departure airport, we were informed that CFG had not paid for the flight, and we could not depart until payment was made. I called both numbers for CFG and the first mailbox... Se mere

Virksomhedsoplysninger

  1. Flybilletsøgemaskine
  2. Luftfartskonsulent
  3. Rejsesøgemaskine
  4. Lufthavnslounge

Skrevet af virksomheden

Charter Flight Group offers private jet aircraft flights, business jet charters for corporate executives, and personal private planes for luxury travels.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

181 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The entire team organized our flight…

The entire team organized our flight and took care of every detail. The team was professional, responsive to any request and a pleasure to do business with.

20. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Pat, We're so appreciative of your response. Thank you so much for taking the time to submit your feedback.

Bedømt til 5 ud af 5 stjerner

Smooth flight

Smooth flight, helpful crew, good pricing.

23. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Thank you so much for the feedback. We hope to serve you again soon.

Bedømt til 5 ud af 5 stjerner

Professional Perfection

FlyCFG provided our family with a lifetime memory! Less than 24 hours before our daughter's wedding, unforseen circumstances threatened to scuttle our surprise for the bride and groom's departure. FlyCFG literally flew in and came to the rescue!

FlyCFG's Dylan Flyer and his professional perfection provided us with a wedding to remember for life!

23. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi John, Thank you for the wonderful review and support. We're so happy to assist and thankful to be a part of such a special day for your family. Congratulations and we hope to serve you again soon.

Bedømt til 5 ud af 5 stjerner

Quick Sunday trip with the family

The customer service, the plane, the pilots, the trip were all flawless.

23. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Pedro, We're so glad everything went well on your recent flight. We appreciate your response and feedback.

Bedømt til 5 ud af 5 stjerner

Angels and miracles!

The customer service from our first call to leaving our destination airport was AMAZING. David, the airports, pilot airplane - even the weather - were better than I could have ever dreamed. Bravo!

18. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Harper, Thank you so much for your review. We're here to help and hope to serve you again soon.

Bedømt til 5 ud af 5 stjerner

CFG and all it’s staff

CFG and all it’s staff by far have been the best Charter group we have encountered- From the initial inquiry process to completion of destination:
As well as all needs whether ground transport or any other request ; the entire staff is timely and on top of every request - highly recommend

17. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Marty, Thank you so much for your review and recommendation. We're happy to help and so pleased you enjoyed your recent experience.

Bedømt til 5 ud af 5 stjerner

Met my needs with flying colors.

Your staff worked hard to get me a flight during my required timeframe at a cost I could accept. The pilot and aircraft were perfect for my needs and the flight was most enjoyable.

12. august 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi John, Your feedback is very important to us. Thank you so much for your response.

Bedømt til 5 ud af 5 stjerner

Punctuality

Punctuality, friendliness, feeling of safety.

16. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Mary, Thank you for sharing. We hope to serve you again soon.

Bedømt til 5 ud af 5 stjerner

It was made seemless and personal with…

It was made seemless and personal with a very attentive staff.Every detail was right and was on time .
Would recommend to anyone!,

13. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Art, Thank you so much for the recommendation and support. We really appreciate it!

Bedømt til 5 ud af 5 stjerner

Aviation Advisor accomdated our need!

The aviation advisor worked with us to ensure we had a flight when our original plans were interrupted!

13. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Blake, Thank you for your review. Our team is happy to assist. We hope to serve you again soon.

Bedømt til 5 ud af 5 stjerner

Reliabilty

12. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Harris, Your response and feedback is greatly appreciated.

Bedømt til 1 ud af 5 stjerner

Failure to respond to several phone…

Failure to respond to several phone calls regarding an over payment not returned, the amount paid twice 28248.99 via my amex card. Edward Dudnyk, I Have been told by the sales rep that they are having cash flow problems and may not have the funds to repay but my booked flight may not be available.

7. oktober 2023
Bedømt til 3 ud af 5 stjerner

My wife and I waited over an hour for…

My wife and I waited over an hour for pilots to return to the plane. Arrived an hour and a half late. One pilot never said a word. The other offered no apology or explanation. Bathroom was ridiculous. Plane was very “tired.”

12. november 2022
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Gary, Thank you very much for your response. We truly appreciate the feedback regarding the crew and aircraft pedigree. We source aircraft from the highest caliber operators worldwide to ensure top notch service. We would love the opportunity to serve you again in the future so you can gain a true FlyCFG experience. Thank you again for bringing this to our attention so we can continue to improve the experience for our clients going forward.

Bedømt til 1 ud af 5 stjerner

My credit card was charged AND I wired…

My credit card was charged AND I wired the money.
I followed up for weeks with no resolution.
I finally turned it over to Amex to get the money.
It’s unfortunate because I really like the service prior.

3. august 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Angela, Thank you very much for your response. Apologies for the delay. We have confirmed your refund has been processed and have attempted to contact you regarding this matter. Please let us know if you would like to connect and discuss in further detail. We’re here to help.

Bedømt til 1 ud af 5 stjerner

You guys are too hot for your own good…

You guys are too hot for your own good I wouldn’t use you. You can’t be trusted. I signed ac a contract to fly from Bermuda to Antigua via Ft. Laurderdale. You were going to use two aircraft one for each leg or the journey. The 2nd one pulled out after I signed the contract one of your guys then hassled me to transfer payment even though he knew I would only do the first leg no doubt then refunding the 2nd leg. Too hot for your own good. My only recommendation to anyone would be negative.

1. juni 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Tim, Thank you so much for your feedback. You are correct we had a signed contract for a flight from Ft. Lauderdale to Bermuda with a final destination of Antigua. Upon signing the contract, there needed to be a completed payment in order to secure the aircraft. Since you did not complete payment upon signing, we informed you of our concern that we would not be able to continue to hold the aircraft overnight for the Bermuda to Antigua leg without payment and there would likely not be replacement options at that same price. We’re sorry you feel you had a negative experience, but please understand we did everything we could to secure the requested aircraft for you despite not receiving payment as agreed upon. If you have any questions or would like to discuss in further detail, we would be happy to connect. We’re here to help.

Bedømt til 3 ud af 5 stjerner

So So …

The plane and the crew was generally fine however the plane had no liquor as well as not having any soda to drink and the bathroom was way smaller than expected and there was no water running in the sink in addition there was no working directions on the screen in the front of the plane.

11. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Alan, Thank you so much for your response and feedback so we can continue to improve for you going forward. We're glad we were able to address these with you and the operator prior to your next departure. We hope you enjoyed your experience and please let us know if we can be of any further assistance.

Bedømt til 5 ud af 5 stjerner

Could not have been Better

From the first phone call to the final touch down, the service, communication and support could not have been better.

7. oktober 2023
FlyCFG-logo

Besvarelse fra FlyCFG

Hi Dan, Your feedback is very important to us. Thank you so much for sharing.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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