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Charava South Africa Anmeldelser 296

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The quick delivery But very disappointed that you are continuously out of stock of the hair, nail gummies

Bedømt til 1 ud af 5 stjerner

Ordered online for first time … then they obviously realised they had no stock ….didn’t communicate with me ….order still has not arrived …had to email them to ask what went wrong …then only did they... Se mere

Bedømt til 5 ud af 5 stjerner

Charava has all of the longevity supplements in one convenient site. GMP certified products. I’ve been using NMN, Resveratrol, Fisetin, CoQ10, Alpha Lipoic Acid and I feel great. I read a longevity bo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Efficiency and fast delivery. Great product. I've used your magnesium complex.it made such a difference.. I've started NMN 1200..its still early days.. Will share.. Thanks

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med vitaminer og tilskud
  2. Medicinalfirma

Om Charava South Africa

Skrevet af virksomheden

CHARAVA ♾️

Pronounced: [shah-ray-ver]

Premium Supplements for Longevity and Well-being

Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.

Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.

At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience.

As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.

The Woman&Home Beauty Awards 2025, South Africa

Skrevet af virksomheden

Charava's Magnesium Complex Wins
We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.

CERTIFIED

Quality, Sustainability, and Responsible Production

At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.

That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).

These certifications demonstrate our dedication to quality, sustainability, and responsible production.


Kontaktoplysninger

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4,4

Fremragende

TrustScore 4.5 ud af 5

296 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 41 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Same day delivery

Placed an order in the morning and received the order the same afternoon. That's pretty good.

30. juli 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

So glad to hear you’re pleased with the speedy delivery! Thanks for choosing us, Clive! We look forward to serving you again 😊

- Lai

Bedømt til 5 ud af 5 stjerner
Charava South Africa-logo

Besvarelse fra Charava South Africa

Thank you for your review, George! Knowing that you found our service both speedy and reliable keeps us working hard to maintain that standard. We look forward to serving you again!

Cheers,
Lai

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic

Absolutely fantastic.
Fast delivery - good products - good customer service.

It is the best customer experience I have ever had, and so strange that it relates to something like vitamins, of all things.

I could keep writing about Charava - but 6 stars if I could rate that!

22. juni 2023
Bedømt til 1 ud af 5 stjerner

Card payment not working

Products are often out of stock and when you email them, they do not reply. Card facility for payment have not worked for the last 8 hours.

19. juni 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

Hi Mr SS Loubser,

It seems you are dissatisfied, and we apologise for this.

1. Your initial email sent on 15 June 2023 from Extrutek************ was flagged as "Spam" by our email server and sent to the "Spam" folder. We have asked our email hosting company to look into this so it doesn't happen to you again.

2. As we advised you when you contacted us about the payments problem you were experiencing - there were no issues from our side, nor from our payment processor (Payfast). We did check with them immediately.
We were receiving transactions as per usual and we had 2 staff at the office make purchases from the website and they did not have any issues.

This would mean that is was a specific issue with your bank / account on that day - and not an issue with our card payment facility.

If you have any further queries, please do not hesitate to contact us: sales@charava.co.za
We do try our best to respond as soon as possible to queries.

Have a good day.

Regards
Katherine

Bedømt til 5 ud af 5 stjerner

Prompt delivery

Prompt delivery. Thank you.

12. juni 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

So glad to hear you’re pleased with the speedy delivery! Thanks for choosing us, Monique! We look forward to serving you again 😊

- Lai

Bedømt til 5 ud af 5 stjerner

Amazing Ordered the products online and got…

Ordered the products online and got delivery that same day…. Amazing
I thing that is missing is the option to create a reminder list on OUT OF STOCKS
Products

18. maj 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

Thank Gloria.
As a result of your (and another customer's) request - we have put a "Notify Me" button in for our out of stock products :)
Your feedback is appreciated

Bedømt til 5 ud af 5 stjerner

Best in their space !

The product quality is amazing! also the customer support out of this world.
i ordered the NMN+ 2 days before my departure form capetown to europe. first delivered would have been delayed, i wrote one mail to find a solution and got an answer literally within 1h , they immediately send another order from a store near
by me and managed to get me the new product in 20h.

17. maj 2023
Uopfordret anmeldelse
Charava South Africa-logo

Besvarelse fra Charava South Africa

Thanks Mario - very kind of you to share this

Bedømt til 4 ud af 5 stjerner

Great company

Great company - great products 🙏

I would like an option to be notified when stock that is currently available is back in stock

3. maj 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

Hi Greg,
Thanks for your feedback, it is appreciated.
As a result of your (and another customer's) input - we now have a "Notify Me" button in for our out of stock products!

Bedømt til 5 ud af 5 stjerner
Charava South Africa-logo

Besvarelse fra Charava South Africa

Thank you for letting us know, Frans! We’re glad the ordering process was convenient for you—that’s exactly the experience we want to create for all our customers!

Thanks,
Lai

Bedømt til 5 ud af 5 stjerner

Quick delivery

2. maj 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

So glad to hear you’re pleased with the speedy delivery! Thanks for choosing us, Louise! We look forward to serving you again 😊

- Lai

Bedømt til 5 ud af 5 stjerner

I love this product and the service is…

I love this product and the service is excellent!

2. april 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

Thank you for such wonderful feedback, Gideon! We’re so happy to hear that both our service and products met your expectations. Knowing our customers are pleased with the experience makes all the effort worthwhile!

Thanks,
Lai

Bedømt til 5 ud af 5 stjerner

Super quick delivery and great…

Super quick delivery and great supplement

30. marts 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

Thank you so much, Marco! We’re happy you enjoyed our products and that your order arrived quickly. We aim for quality and efficiency, so it’s wonderful to know we delivered on both!

Thanks,
Lai

Bedømt til 5 ud af 5 stjerner

Satisfied

Easy online shopping with prompt delivery.

26. marts 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

We really appreciate your feedback, Reon! Making the shopping process simple and delivering orders promptly is very important to us. Thanks for noticing and we look forward to serving you again!

Cheers,
Lai

Bedømt til 5 ud af 5 stjerner

Great service

Great service, excellent product presentation and super fast delivery = I am an Impressed client.

27. februar 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

Thank you for your great feedback, Bailey! It’s great to know you’re enjoying our product and our fast delivery service 😊We look forward to serving you again 😊

- Lai

Bedømt til 5 ud af 5 stjerner

Excellent service

Order was executed quick and correct product was delivered. Had shabby service from another supplier same day

1. marts 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

Thank you so much for your kind feedback, Anna! We’re really glad to hear you were happy with our service and the speedy delivery. Making sure you get your order quickly and smoothly is always our goal! We look forward to serving you again!

Cheers,
Lai

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service - look forward to trying the product

28. februar 2023
Charava South Africa-logo

Besvarelse fra Charava South Africa

Thank you so much for your kind words! We're so pleased to hear you enjoyed our service. Your satisfaction is always our priority, and we’re glad to have met your expectations. We look forward to serving you again soon!

Cheers,
Lai

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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