My mum had very kindly ordered a scrub top for my birthday but unfortunately it was the wrong size. Having emailed the company to send the item back and reorder the right size nothing was too much t... Se mere
Scrubs
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Se, hvad kunderne siger
The scrubs I bought are super comfortable, soft, light and they dry fast. I needed 100% cotton due to some allergies to synthetic fabric. I work as a dental technician and I found I don't get charged... Se mere
I’ve been really happy with my Chameleon Scrubs. They’re comfortable even during longer shifts, and I really like how the material feels. The fit is great too, and they have a professional look withou... Se mere
Wish I'd read the reviews before I ordered! This company isn't interested in customer service and won't respond to emails or phone calls if you need to return items. Total SCAM. Bet the standard res... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Chameleon Scrubs is a UK healthcare uniform brand operated by Astflick Group Ltd. IMPORTANT NOTICE: Chameleon Scrubs formally disputes Trustpilot’s current warning concerning reviews associated with this profile. We categorically do not buy reviews, pay people to review us, create fake customer accounts or commission fabricated reviews. On 2 July 2026, we proactively notified Trustpilot ourselves that reviews had appeared which we were unable to qualify and expressly confirmed that we were not paying for reviews. Trustpilot acknowledged our notification and confirmed that the information had been noted. Trustpilot has subsequently informed us that its automated detection technology identified what it describes as “unusual and suspicious patterns”, followed by a manual review. We have requested evidence establishing that Chameleon Scrubs or Astflick Group Ltd actually created, purchased or commissioned the activity concerned. We do not control who independently posts on Trustpilot. We welcome genuine customer feedback — positive or negative — and believe customers should judge Chameleon Scrubs by their own experience. Our full public response and supporting correspondence can be found on the Chameleon Scrubs website under News → Public Statement in Response to Trustpilot. Chameleon Scrubs / Astflick Group Ltd
Kontaktoplysninger
Storbritannien
- chameleonscrubs.co.uk
Overtrædelse af retningslinjer
Scrub tops
My mum had very kindly ordered a scrub top for my birthday but unfortunately it was the wrong size.
Having emailed the company to send the item back and reorder the right size nothing was too much trouble, Elaine was very quick and efficient with organising everything and keeping me up to date every step of the way. Highly recommended and will definately buy from this company again.
Thank you for everything
I’ve been really happy with my…
I’ve been really happy with my Chameleon Scrubs. They’re comfortable even during longer shifts, and I really like how the material feels. The fit is great too, and they have a professional look without feeling too formal. They’ve definitely become one of my favourite things to wear for work.
Very comfortable
The scrubs I bought are super comfortable, soft, light and they dry fast. I needed 100% cotton due to some allergies to synthetic fabric. I work as a dental technician and I found I don't get charged with static electricity since I'm wearing these scrubs. Very happy with them so far and I will buy more whenever the current ones get worn down.
Good quality and excellent customer service
I wanted 100% cotton scrubs and Chameleon had a good choice. Customer service was excellent - there was a shortage of the colour I selected and they phoned to offer an alternative, which was better and arrived within 2 days. The quality is good and the fit relaxed.
I couldn't be happier with the service…
I couldn't be happier with the service from Chameleon Scrubs. The quality of the scrubs is fantastic – they're comfortable, well-made, and look great.
A special thank you to Elaine in Customer Service, who was incredibly helpful throughout the process. She was friendly, professional, and went above and beyond to answer my questions and ensure everything was sorted quickly.
I would highly recommend Chameleon Scrubs, I'll definitely be ordering from them again!
Poor customer service
I ordered a pair of trousers to wear during the hot weather instead of my regular nursing trousers, but I was sent a top instead.
Elaine from customer services responded quickly to my initial email about returning the incorrect item, and I was told I would receive a full refund once they received the returned top.
Unfortunately, they received the item back over two weeks ago (I even provided proof of delivery), and I still haven’t received my refund. I’ve had no further communication despite the delay.
Terrible customer service. Sending the wrong item is one thing, but failing to process a refund promptly after receiving the return is unacceptable. I would not recommend this company.

Besvarelse fra Scrubs
Excellent scrub topservice
Excellent service, scrub top is very good quality.
High quality and great customer service
Ordered some lab coats for our studio and they were great and well made. Color was exact from description and picture. High quality stuff. Elaine was super helpful and responsive, notifying us of order and shipping estimates.
I had to exchange an item
I had to exchange an item, Elaine sorted it out with ease and the new item came within days.
Communication was super quick as was the service.
Would thoroughly recommend.

Besvarelse fra Scrubs
I assisted in setting up a small bulk…
I assisted in setting up a small bulk order for our NHS Trust department. Lead times were communicated clearly, and the procedure was simple. Everything, including the embroidery, came as promised. We liked that it felt planned rather than hurried.
I ordered a set of scrubs from…
I ordered a set of scrubs from Chameleonscrubs and was really impressed with the overall quality. The material feels soft yet durable, and the fit was exactly what I expected based on the size chart. Delivery was smooth and arrived earlier than I thought. I'll definitely be ordering another set soon.
Great products and excellent service…
Great products and excellent service highly recommend
Really happy with my order
Really happy with my order - great price and fast delivery.
Thse are the best scrubs I've ever…
Thse are the best scrubs I've ever bought! Delivery was smooth, and the price was amazing for the quality. Customer service was friendly and professional. The fit is exactly right, very comfortable to wear all day. The designs are fresh and modern - I've clready had compliments at work.
Affordable
Affordable, stylis, and very comfortable scrubs. Highly recommend!
Poor customer service and product
Ordered the scrubs took months to be delivered , no contract despite emails and calling . then trousers were too small and top too big ! Weird shape scrubs as well.
Have emailed to return them and called but no reply. Have sent a chase email today too all the contacts for them I have so we shall see. But I have no hope epically as their returns policy is nonsense!
Would never recommend to anyone.
Please do NOT order from this website!
Please do NOT order from this website!!
Still waiting for my two scrub tops to arrived, I ordered them in June. Very Poor communication and when I have managed speak to someone there has been excuse after excuse!

Besvarelse fra Scrubs
Wish I'd read the reviews before I…
Wish I'd read the reviews before I ordered! This company isn't interested in customer service and won't respond to emails or phone calls if you need to return items. Total SCAM. Bet the standard response re trying to address delivery issues will be posted as a reply!!
Updated...thanks for sending through the returns details. The product is actually fine, just too big. It's frustrating as a customer that arranging returns is not easy. I will make sure I read the returns policy when ordering on line in the future. All the other companies I've dealt with make the process much simpler!

Besvarelse fra Scrubs
Either scam or company doesn't exist…
Either scam or company doesn't exist anymore. Never received my product and had to contact my bank to get my money back. AVOID!

Besvarelse fra Scrubs
Inactive company - DO NOT ORDER
COMPANY NO LONGER TRADING - DO NOT ORDER
Ordered 2 scrubs from company
they aren’t trading anymore
1 month later still nothing, original UPS tracking link was fake and said ‘dispatched’
No response to emails / calls
Had to contact card company to get my money back
AVOID!!!!!!!!!!!!

Besvarelse fra Scrubs
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