Certifix Ltd Anmeldelser 

After exercising my right to cancel an online purchase within the statutory cooling-off period, I was informed that a 25% return/restocking fee would be deducted from my refund. This is inconsistent with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which provide consumers with statutory cancellation rights. A 25% return/restocking fee is a significant charge, yet this specific fee is not clearly disclosed anywhere on the company's website or in its published returns policy.

Quick turnaround, easy to use on line website

Great communication, supported with delivery of insulation and relevant fixings sent separately, kept us up to date and sent tracking numbers so we could organise a delivery from our warehouse to site in a timely manner. Zoe was very helpful.

Very easy to place orders, and great customer care, very helpful and very good communication

Amazing service, enquiry submitted, quote received, invoice paid all within about 10 minutes... brilliant thank you so much

Zoe was super helpful! Nothing was too much trouble and multiple options were given to me! Definitely recommend

Chemical Hybrid Motor
Roxy was so helpful and a pleasure to speak to

I had an excellent experience with Certifix thanks to Zoe. She was professional, knowledgeable, and incredibly supportive throughout the process, making everything smooth and stress-free. Her approachable manner and attention to detail truly stood out. Highly recommend Certifix, especially if you get to work with Zoe

Very helpful to order a special part, easy to pay and very fast shipping outbroad. Thanks Roxy!

Had the stock I wanted at a good price.

Needed a product and was helped my a very professional lady called Zoe
Very polite and helpful
Credit to the company

Certifix has worked very hard to make sure my order was out for delivery and good communication thank you.