I just renewed my ESA letter. The application is lengthy, but not difficult. The response time is super fast.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhel... Se mere
Virksomheden har svaret
Erin Mooney was my LICSW, for my original submission as well as my renewal / “promotion”. My dog was originally approved as an ESA, Erin took the time to explain the differences between an ESA and a... Se mere
Virksomheden har svaret
It was an easy process and I talked to an actual therapist. My landlord wasn’t happy but nothing she can do about it.
Virksomhedsoplysninger
Skrevet af virksomheden
We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Kontaktoplysninger
2600 South Shore Blvd, Ste 302, 77573, League City, USA
- 877-207-0561
- ask@certapet.com
- certapet.com
4,8
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely easy process
Extremely easy process, especially if you have supporting documents for mental illnesses! The therapist assigned to me was great and so easy to talk to. Would highly recommend to anyone and will definitely be using certapet every year to renew.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you for the wonderful feedback! We're glad the process was smooth and that your therapist made you feel comfortable. We look forward to being here for your renewal every year!
Wonderful Experience
The therapist that assisted me was Deborah and she was such a blessing! She was so easy to talk to and made me feel very comfortable. She offered resources for me and made me feel hopeful. I truly believe we were meant to cross paths. The entire process was easy from start to finish and I would highly recommend it!
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
What a beautiful review — thank you so much for sharing! We're so glad you felt comfortable, supported, and hopeful throughout the process. We'll make sure your kind words are passed along — she will be truly touched! We're honored to have been part of your journey. 🐾❤️
Super easy super communicative the…
Super easy super communicative the entire step of the way. Dr. Brown is incredible.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you so much! We're thrilled the process was smooth and that you felt supported every step of the way. We'll make sure your kind words are passed along!
Besvarelse fra Certapet
Thank you so much for the kind words and the 4 stars! We're so glad our team was helpful throughout. We'd love to know if there's anything we could do to make your next experience a 5-star one — please don't hesitate to reach out and share any feedback. We truly appreciate it!
She was very nice to talk to
She was very nice to talk to. The session felt comfortable
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you so much! We're so glad the session felt comfortable and easy. That's exactly the experience we want for everyone!
Super helpful quick and easy to work…
Super helpful quick and easy to work with would highly recommend
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you so much! Quick, easy, and helpful is exactly what we aim for. We truly appreciate the recommendation! 🐾❤️
Very thorough and trustworthy process
Very thorough and trustworthy process. Case manager was very knowledgeable of the law.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you for the kind feedback! We're glad the process felt thorough and trustworthy, and that our case manager was able to provide the knowledge and guidance you needed. We look forward to serving you again!
Besvarelse fra Certapet
And we're grateful for you! Thank you for trusting us. 🐾❤️
Traci has been my therapist for 7 years…
Traci has been my therapist for 7 years now, I’m truly happy with her assistance
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Seven years — that says it all! We're so glad you've had such a wonderful and lasting experience. We'll make sure she hears this! 🐾❤️
I love Certa Pet and have been using…
I love Certa Pet and have been using them for the last 4years. They now text before your application expires which is a huge for me because I don’t always check my email. Thanks Certa Pet!
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you for being with us for 4 years! We're so glad the text reminders are helpful for you. We appreciate your loyalty and are happy we could make things easier!
Debra Foley is amazing
Debra Foley is amazing. She is so easy to talk to and offers such an amazing perspective.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you! We're so glad our team has been easy to talk to and helpful for you. We appreciate you!
I really don't know what to say except…
I really don't know what to say except thanks to certapet I get to keep my dog. They not only found me someone to help me and did it expeditiously
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you for sharing this! We're so glad we could help you keep your dog. That's what matters most to us!
Besvarelse fra Certapet
We're so happy to hear that! We'll make sure she knows. Thank you!
Highly Recommend Certapet
The Certapet experience was great. The process was very easy and very thorough. Certapet representatives are very knowledgeable and provide professional one on one attention and quick response time. You are matched with a therapist who was also very thorough, professional and easy to talk to.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you for this wonderful review! We're so glad the process was easy and thorough, and that both our team and your therapist provided you with professional, knowledgeable support. We're thrilled you had such a great experience and that we could help you get what you needed. We really appreciate your feedback!
It was a great experience
It was a great experience. Dr Brown was very helpful and everyone was very friendly.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you for the kind words! We're so glad Dr. Brown was helpful and that our team was friendly throughout your experience. We're thrilled we could help you get the support you needed!
I have used this service for the last…
I have used this service for the last three years and Ebony Walker has been very good and I really appreciate it sometimes this can be a very difficult thing so I’m glad that she always helps me out!
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you for being a loyal customer for three years! We're so glad Ebony has been there to support you consistently and make things easier during difficult times. We're thrilled she's been able to help you get the support you need, and we really appreciate your trust in CertaPet!
Easier than you think
Dr. Brown is very easy to talk to. The app is easy to maneuver through.
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you for the feedback! We're so glad Dr. Brown was easy to talk to and that our app was simple to use. We're happy we could help you get the support you needed!
This was an amazing experience very…
This was an amazing experience very easy and quick!
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you! We're so glad the experience was amazing, easy, and quick for you. We're happy we could help you get the support you needed!
Glad I made the call
My experience was great because the therapist, Dr. Montgomery was very kind and supportive of my situation. She put me at ease because I couldn’t have my pet until I received the letter. My next appointment I was approved to get my emotional support pet home! I am so glad I made this call.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you for the wonderful review! We're so glad our team was able to support you and help you get approved for your emotional support pet. We're thrilled everything worked out and that you can now have your ESA at home. We're happy we could help!
Seamless process
Seamless process! The therapist that called me was amazing!
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Certapet
Thank you! We're so glad the process was seamless and that your therapist was amazing. We're happy we could help you get the support you needed!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.