Bought a Cello 5g Wifi Router and a 32'' 12v Traveller TV following the NEC February trade show. Delivery was seamless, TV is great quality and good value for money. The 5G wifi router has been an exc... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We've had a Cello 12v TV for 5 years, the picture is perfect, but the sound was awful and we had to use external speakers. We decided to try the new version as it promises perfect sound and to be fa... Se mere
19" smart (sic) TV is a useless piece of junk. Constantly requires a convoluted update which often end S up in loss of connection to terrestrial TV. It needs to warm up ( in the 21st century????) an... Se mere
Bought 12v Ferguson/ cello TV for a boat found upon trying to get it installed it was not suitable due to voltage supply. Eventually found an email address they responded to ( advertised email addre... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cello Electronics are not members of TrustPilot and reviews left here are not monitored by us or authenticated as actually purchased. We do send all purchasers a link to review us on Feefo, so check there for genuine purchase reviews.
Kontaktoplysninger
Dovecot Hill, DL14 6XW, Bishop Auckland, Storbritannien
- 03334330312
- consumersupport@celloelectronics.com
- celloelectronics.com
2,8
Middel
152 anmeldelser
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I emailed cello today for a replacement…
I emailed cello today for a replacement TV remote, they emailed me back straight away, and told me that it's on its way, brilliant service
27. november 2020
Uopfordret anmeldelse
Excellent TV for travelling great…
Excellent TV for travelling great picture haven’t tried the Satellite functions yet.
26. november 2020
Uopfordret anmeldelse
Had a problem with the remote losing…
Had a problem with the remote losing contact with TV.
Emailed support and got an almost immediate reply.
New remote in post. Hopefully will resolve problem but anyway Hayley was very efficient, No Barriers just good advice and resolved my query.
Excellent company to deal with from a consumers point of view
25. november 2020
Uopfordret anmeldelse
Warranty registration
Warranty registration easy and simple to complete - no issues.
25. november 2020
Uopfordret anmeldelse
Excellent TV and warranty registration…
Excellent TV and warranty registration simple.
25. november 2020
Uopfordret anmeldelse
Not manufactured well
Not manufactured well purchased two tvs both faulty from new.
15. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Cello
Hi Mr Jones,
We're sorry to hear that. Have you been in touch with our customer service team? They will do their best to help you.
Please call 033 433 0312 or email consumersupport@celloelectronics.com
Thanks
I had a compatibility problem with my TV
I had a compatibility problem between my Manhattan T3-R Freeview box and my Cello 40 " TV. I e-mailed Manhattan Customer Support a couple of times and received prompt and helpful advice from Abdul. I needed mor information and phoned Cello. Jane answered before the first ring had finished. Between Abdul and Jane at Cello my problem has been solved. Thank you both for excellent service.
14. august 2020
Uopfordret anmeldelse
Awful products. Terrible customer service
Purchased a 20 inch TV with DVD player. After a couple of months of light use it stopped working. Contacted the company who asked us to return it. We returned it. It arrived back a few weeks later having been fixed and worked fine. Only to break again a few weeks later. Again, emailed to let them know. They replied that they found nothing wrong with it the last time (they didn't mention this to me). The screen wouldn't turn on at all. The red light would flash green as if it was coming on, but go back to red. So there was power, but screen didn't work. They suggested it was the LEAD and they would post one out. They did. A broken one. It only had 2 prongs. After several emails I've decided to buy another brand for my daughter. Awful TV and customer service. Made in the UK does not equate to quality unfortunately.
Edited to add : I commented on FB letting them know of my bad experience. Echoing my review here. Instead of replying, they blocked me. So that's the level of customer service you can expect. Stay well away from this company.
4. august 2020
Uopfordret anmeldelse
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