I went in to order a specific item, an LED lamp which CEF were able to supply. The man in the shop said it wasn't available in store but could be ordered He explained the ways it could be obtained. I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy to use online service and knowledgeable staff in branch.
Virksomheden har svaret
Item shown as in stock at local branch so ordered for click & collect. Got email 30 mins later to say ready to collect. Then got phone call to say not actually in stock but would be delivered from ano... Se mere
Virksomheden har svaret
Lost a company credit card reciept so phoned the store and they were vary helpful and polite and sent it me via email.
Virksomheden har svaret
Virksomhedsoplysninger
- Engrossalg af elartikler
- Kabelselskab
- Engrossalg af elapparater
- Lampegrossist
- Skrueleverandør
- Leverandør af udstyr til solenergi
Om CEF - PRE
Skrevet af virksomheden
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Skrevet af virksomheden
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Kontaktoplysninger
109-111 St Paul's Rd, PR1 1UH, Preston, Storbritannien
- 01772 258005
3,9
God
17 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to use online service and…
Easy to use online service and knowledgeable staff in branch.
17. marts 2026
Besvarelse fra CEF - PRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Didn't accept return
Bought shower, didn't work. Tried to return within 4 days (bank holiday). Said to contact manufacturer. Consumer Rights Act states it should be taken within 6 months.
Called Triton who came out, 3 minutes on site, sent bill £100 (call out). Credit control didn't want to entertain this and said will send bailiffs and ignored my request for complaints.
Update....
I was contacted and told area manager will be in touch, been a week and no contact. Had to ring again and I got a call. Was sympathetic and assured this will get sorted. Local brach said they rang and left a message but no missed call nor anyone message. Emailed instead and still haven't managed to sort the faulty shower and have been trying to contact via email and phone but just being ignored....by both branch and area manager... pathetic!
19. august 2025
Besvarelse fra CEF - PRE
Thank you very much for your review.
We apologise that we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Besvarelse fra CEF - PRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Excellent
Received a quote, ordered online and picked a delivery slot. Package arrived on time.
2. april 2025
Besvarelse fra CEF - PRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
They are always very helpful and…
They are always very helpful and professional.
Great service
29. oktober 2024
Besvarelse fra CEF - PRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Click and don't collect
Item shown as in stock at local branch so ordered for click & collect. Got email 30 mins later to say ready to collect. Then got phone call to say not actually in stock but would be delivered from another branch next day ?! Went to collect next afternoon but not arrived, told would arrive later that day. Didn't happen. Following day told would be in later as driver was collecting from other store. Didn't happen. Already delayed job and needed item so ordered from other store 10 miles further away. Picked up next morning just as got text saying item now in at other store !
6. august 2024
Uopfordret anmeldelse
Besvarelse fra CEF - PRE
Thank you for your review and feedback John.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Very good fast service and good…
Very good fast service and good advice,the on of young man staff is got amazing ideas and proper advice.
10. november 2023
Besvarelse fra CEF - PRE
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
no complaints-sorted out a phone querry…
no complaints-sorted out a phone querry on the spot -goods delivered on time and were all ok.
11. august 2023
Besvarelse fra CEF - PRE
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful
Lost a company credit card reciept so phoned the store and they were vary helpful and polite and sent it me via email.
26. juli 2023
Besvarelse fra CEF - PRE
Thank you very much for your review and feedback Wayne.
Best Regards
Adele Feller (Customer Services Manager)
My van was off the road for a new…
My van was off the road for a new screen and I couldn't pick up, Preston depot delivered to site for me same day, excellent 👍
19. april 2023
Besvarelse fra CEF - PRE
Thank you very much for your review and feedback Jim.
Best Regards
Adele Feller (Customer Services Manager)
Supply of a G23 LED lamp
I went in to order a specific item, an LED lamp which CEF were able to supply. The man in the shop said it wasn't available in store but could be ordered He explained the ways it could be obtained. I chose to order online and collect at the branch. It was there a couple of days later
29. november 2022
Besvarelse fra CEF - PRE
Thank you very much for your review and feedback Barry.
Best Regards
Adele Feller (Customer Services Manager)
Great service knowledgeable staff
30. november 2022
Besvarelse fra CEF - PRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Easy online ordering
Easy online ordering, arrived on time. Depot staff very helpful and friendly.
9. juli 2022
Besvarelse fra CEF - PRE
Thank you very much for your review Mr Antony Mcgowan.
Best Regards
Adele Feller (Customer Services Manager)
Besvarelse fra CEF - PRE
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Great suppliers
Great suppliers - Knowledgeable, helpful, efficient.
Whenever we call they sort & source what we need, they call back when they say they will, Online is also easy & delivery is quick.
We use them more & more and will continue as they are just what we need.
Generally If we call in to any of the branches around the area they are all very good
8. november 2021
Besvarelse fra CEF - PRE
Thank you very much for your review and feedback Jane Rostock.
Best Regards
Adele Feller (Customer Services Manager)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.