We ordered a specific cabinet for major electrical work. They supplied a different product which was the wrong size, which resulted in the work being aborted for which we had to pay a cancellation cha... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnits 4-6, Faraday Industrial Park, BR5 3QW Orpington, Faraday Way, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Delivery of the order was really quick and exact. We had to return the order but this was made easy by your staff at the Orpington depo
Virksomheden har svaret
The staff at Orpington were extremely helpful. Thank you for your help.
Virksomheden har svaret
The staff were very helpful
Virksomheden har svaret
Virksomhedsoplysninger
- Engrossalg af elartikler
- Kabelselskab
- Engrossalg af elapparater
- Lampegrossist
- Skrueleverandør
- Leverandør af udstyr til solenergi
Om CEF - ORP
Skrevet af virksomheden
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Skrevet af virksomheden
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Kontaktoplysninger
Units 4-6, Faraday Industrial Park, BR5 3QW, Orpington, Faraday Way, Storbritannien
- 01689 874086
4,2
God
8 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra CEF - ORP
Thank you very much for your review Christine.
Best Regards
Adele Feller (Customer Services Manager)
Delivery of the order was really quick…
Delivery of the order was really quick and exact. We had to return the order but this was made easy by your staff at the Orpington depo
30. september 2025
Besvarelse fra CEF - ORP
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Seriously let down by CEF
We ordered a specific cabinet for major electrical work. They supplied a different product which was the wrong size, which resulted in the work being aborted for which we had to pay a cancellation charge of £1000. This was all down to CEF's mistake. They rejected our claim for the payment and refuse to enter into any negotiations for settlement. Wouldn't touch them if I were you!
5. marts 2024
Uopfordret anmeldelse
Besvarelse fra CEF - ORP
Thank you for your review and feedback Neil.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I would like to get this looked into but I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Ease of order
19. marts 2023
Besvarelse fra CEF - ORP
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
The staff at Orpington were extremely…
The staff at Orpington were extremely helpful. Thank you for your help.
7. februar 2023
Besvarelse fra CEF - ORP
Thank you very much for your review and feedback Iain.
Best Regards
Adele Feller (Customer Services Manager)
Vert pleased with the product and…
Vert pleased with the product and service thank you Orpington CEF
17. december 2022
Besvarelse fra CEF - ORP
Thank you very much for your review and feedback Robert.
Best Regards
Adele Feller (Customer Services Manager)
First time customer
Initially disappointed that the heat alarm I purchased online didn’t work but impressed that the manager of the Orpington store went out of his way to replace it.
All other items in my order were ok.
22. april 2022
Besvarelse fra CEF - ORP
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Using the online ordering was very easy…
I visit the Orpington store and asked for the product I was thinking of getting, the sales person was very informative and helped me to choose the product.
Using the online ordering was very easy and delivery spot on Will must definitely use again.
18. december 2021
Besvarelse fra CEF - ORP
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.