Excellent delivery of patio tiles, Jason managed to get up awkward drive. Many thanks
Virksomheden har svaret
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Se, hvad kunderne siger
Everyone I spoke to at C&D was helpful, communication was good and delivery was arranged quickly. Jason who delivered the mats rang me prior to delivery to check I was there and made sure that he got... Se mere
Virksomheden har svaret
The service we receive from Jason is always excellent. He is courteous and always has a smile, a man who one can see, takes his job seriously with a professional manner. As mentioned before, a real as... Se mere
Virksomheden har svaret
A first class service from C & D South West, again! Over and above with their customer care. We had a problem at the storage facility where our goods were stored, and needed moving from. Mr. Hammond a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Family Owned, award winning distribution company, specialising in palletised goods, warehousing and storage. A founder member of the Palletforce network. Contact us today for your logistical needs. #deliveringloadsofquality
Kontaktoplysninger
Kingfisher Works, TA20 2BB, Chard, Storbritannien
- 01460 64701
- sales@cdsw.co.uk
- cdsw.co.uk
Pauline, Olly & Stephen - the Dream Team
The drivers (esp Steve) are always polite and helpful, but i want to champion the unsung heroes in the Customer Service Team. Pauline, Olly and Stephen have dug us out of a hole several times in the last few weeks and they are fantastic. Always prepared to find a way to get a booking in and keep everything going as smoothly as possible, even when asked well into the afternoon with no notice - we really value all that they do
6. december 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good afternoon Jeremy, Many thanks for your kind feedback regarding our team members. We are glad to be of assistance and support your distribution requirements. Have a nice evening and a great weekend!
The driver was great - the rest was a shambles
The driver was great - what follows does not reflect on him as he was very polite and helpful.
The service by CDSW was shoddy at best, probably more accurate to call it incompetent. I had to chase them 3 x times during the day. Nobody seemed to have a clue what was going on during the day and I was left just hanging on a vague promise that it would be there by 1600hrs and it wasn't - total bloody shambles.
Having waited over 8 hours the delivery arrived in the dark,
Date of experience: 21 November 2024
21. november 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good Morning Mike,
Many thanks for your kind feedback regarding our driver, it is appreciated and we are glad he was helpful in delivering your consignment yesterday.
We acknowledge your comments regarding the service yesterday, and sincerely apologise if you feel this was below standard- however all our teams worked very hard yesterday (21/11/2024) to get deliveries completed, despite the yellow weather warning issued for snowy conditions across the South West.
https://www.bbc.co.uk/news/articles/cwy9e9x7lxjo
Our teams were up against snow and icy road conditions, abandoned vehicles, road closures and traffic delays as a result of the adverse weather yesterday but despite this our driver still managed to get your goods to you on the planned delivery date, without having to reschedule.
Your consignment was booked as a standard 09.00-17.00 delivery slot, and whilst an ETA of by 16:00 was provided - this is an estimate as all routes were significantly delayed due to the weather which was explained when you spoke to our Customer Services Team yesterday afternoon.
We hope you can understand that these delays were out of our control and despite the circumstances our driver and teams did all they could to deliver as quickly as possible yesterday, but safety was our number one priority.
If you wish to discuss this further, please do not hesitate to contact us on 01460 64701 or email to admin@cdsw.co.uk.
Assuring you of our best intentions at all times.
C & D South West Delivery.
Ben delivered into a quite tricky location. Very helpful, efficient and friendly. Excellent delivery service overall and would very strongly recommend this service.
4. oktober 2024
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Besvarelse fra C & D South West Ltd
Good afternoon Mrs G Johnson, Many thanks for your kind review regarding our driver Ben it is appreciated. Have a great day!
Good communication from the company and…
Good communication from the company and from Ben with a 30minute update before delivery, very helpful and considerate when placing the pallet.
30. september 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good afternoon Dean, Many thanks for your kind review regarding our driver Ben it is appreciated. Have a great day!
Ben done good
Ben done good, not even close to crashing the wagon.
30. september 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good afternoon Dean, Many thanks for your kind review regarding our driver Ben it is appreciated. Have a great day!
Ben - Friendly and safe
Ben delivered a pallet of tiles earlier today. He was courteous and pleasant to deal with. He was very helpful in getting the pallet as close to where it needed to go as possible, and I found his attention to detail with regards to safety very good. He noticed some manholes to an underground water tank and flagged the risk of the truck getting to close to these to avoid any possible damage. Thanks Ben!
26. september 2024
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Besvarelse fra C & D South West Ltd
Good afternoon Stefan, Many thanks for your kind review regarding our driver Ben it is appreciated. Have a great day!
This is how bulk deliveries should be
This is how bulk deliveries should. Ben turned up with lifting equipment that worked (yes, some companies don't bother.....) and left the heavy pallets where we wanted them on the drive with no fuss. Could not have been better.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good morning Jane, many thanks for your kind feedback regarding our driver Ben. We are pleased to have been able to help- have a great day!
Very helpful driver
Very helpful driver, nothing too much trouble. Thoroughly recommended
2. september 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good afternoon, many thanks for your kind review- we are pleased to have been able to assist.
Great delivery
Ben was really helpful, helping us move our sand delivery to exactly the right spot to help us set up our sand area in our outside learning space.
29. august 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good afternoon Judith, many thanks for your kind feedback regarding our driver Ben. Have a great day!
Ben was helpful & friendly…
Ben was helpful & friendly when delivering.
Thank you!
3. juli 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good afternoon Mel, many thanks for your positive feedback regarding our driver Ben. Have a lovely afternoon.
Helpful delivery
Malcolm from C&D South West was very pleasant and cheerful - considering the company (World of Pots) hadn’t passed to him the detailed delivery instructions we had provided as requested (this wasn’t helpful for him as our location is rural). Despite that he delivered a rather large pot for us with good grace. Thank you.
26. juni 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good afternoon Anita, Many thanks for your kind feedback regarding our driver Malcolm. We are glad to be of assistance. Have a nice evening!
Excellent delivery service from Ben…
Excellent delivery service from Ben today.
Polite and efficient in delivering our new bench.
Recommended.
20. juni 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good Afternoon Michael, thanks for your kind feedback regarding our driver Ben. We are pleased to have been of assistance. Have a lovely day!
Ben was great
Ben was great - really helpful and friendly. Delivered my kiln exactly where I needed it on the driveway so I didn’t have far to move a really heavy object. Thanks for your service :)
18. juni 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good Morning Andy, thanks for your kind feedback regarding our driver Ben. We are pleased to have been of assistance. Have a lovely day!
Delivery of logs
We had a delivery of dried logs for our log wood burner.
Ben the delivery person was very helpful and professional.
He managed to get the 1 ton great into the garage.
Thank you Ben.
14. juni 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good Morning Colin, thanks for your kind feedback regarding our driver Ben. We are pleased to have been of assistance. Have a lovely day!
Professional customer service
Craig went above and beyond to ensure we were happy with the quality of a third party product before accepting it and then moved the van and helped us unload directly into the garden, thank-you!
14. juni 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good afternoon Joseph, many thanks for your positive feedback regarding our driver Craig. We are pleased to have been of assistance. Have a lovely weekend!
Rob delivered garden furniture for our…
Rob delivered garden furniture for our care home. And stayed to help unwrapp as it was a large delivery. Thank you Rob friendly. Helpful
11. juni 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good afternoon Paula, many thanks for your positive feedback regarding our driver Rob. We are pleased to have been of assistance. Have a lovely weekend!
The guy was absolutely great
The guy was absolutely great. Very helpful.
5. juni 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good Afternoon Jane, thanks for your kind feedback regarding our driver. We are pleased to have been of assistance. Have a lovely day!
Great delivery
Just had a great wood pellet delivery by Ben. We live down a track that lots of drivers mutter about, but Ben got on with the job and even unloaded the pallet right by the door with a cheery smile. Thank you!
4. juni 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good Afternoon Tivoli, thanks for your kind feedback regarding our driver Ben. We are pleased to have been of assistance. Have a lovely day!
Craig went out of his way to be helpful…
Craig went out of his way to be helpful snd is a good advert for his company
24. maj 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good Afternoon Jonathan, thanks for your kind feedback regarding our driver Craig. We are pleased to have been of assistance. Have a lovely day!
The driver was very helpful and…
The driver was very helpful and courteous.
22. maj 2024
Uopfordret anmeldelse
Besvarelse fra C & D South West Ltd
Good Morning Malcolm, many thanks for your kind feedback- It is appreciated. Have a great day!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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