The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
★★★★★ The CCTV camera works very well and delivers excellent performance. The video quality is clear, and the delivery was fast and well-packaged. The only downside is that the two-way audio doesn’... Se mere
Virksomheden har svaret
Gust bourt 3 more cameras ass the last 4 were so good and better than I thought you can not get better they post it to me with no trouble at all got them by the nex day very good service I wood recomm... Se mere
Virksomheden har svaret
Power supply did not come with a mains lead!! So I thought!! Had to buy a lead quickly from another supplier! Found mains lead in packaging when disposing of the box the order came in. Wrapped u... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af sikkerhedssystemer
- Butik med tyverialarmer
- Kabelselskab
- Leverandør af brandalarmer
- Vejkamera
- Butik med sikkerhedsudstyr
Skrevet af virksomheden
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Skrevet af virksomheden
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Kontaktoplysninger
73 Whalley New Road, BB1 6JY, Blackburn, Storbritannien
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Decent Supplier
Usually reasonably priced quick delivery and excellent remedial service when minor issue with part ordered occured
14. april 2026
Uopfordret anmeldelse
Quick systems
21. april 2026
Good choice of products
Good choice of products. Easy website to navigate. Placed order and arrived very quickly and well packaged.
21. april 2026
I'm still waiting for my equipment
I'm still waiting for my equipment, I paid for next working day and even selected to collect it from a collection point to ensure I didn't miss the delivery because you know how reliable these dodging delivery company's are. It's now 5 days and I'm still waiting. No doubt CCTV Direct got the equipment out on time but their chosen delivery firm have alot to answer for.
I'm going to cancel the order as it's already cost me over a grand in lost earnings waiting for the equipment.
The only way these company's are going to realise that this kinda rubbish is not appropriate is if we stop using them.
I'm going to a local supplier, paying more but it's not going to cost me in lost earnings waiting on their chosen delivery service. My advice, if you want to take your chances with DHL, I'm going to support my local business and long off relying on anyone else!!
Update!!
I was contacted by CCTV Direct after leaving this review and they where very helpful. I still canceled the order, not because of CCTV Direct but due to the unreliable nature of the delivery firm.
They didn't question my reasons and where very understanding and gave me a refund no questions asked.
I'm just sorry DHL have caused bad reviews
21. april 2026
Great service and rapid delivery…
Great service and rapid delivery throughout.
6. april 2026
Uopfordret anmeldelse
Besvarelse fra CCTV Direct (UK) Limited
Thank you for your kind words! We’re really glad you were happy with both the service and the speedy delivery. We look forward to serving you again soon.
Excellent service from the team
Excellent service from the team. From ordering to delivery. A+++++
Will always use for my Hik installations. Good pricing also.
7. april 2026
Besvarelse fra CCTV Direct (UK) Limited
Thank you for the fantastic feedback! We’re delighted to hear you had an excellent experience from ordering through to delivery. Your continued trust in us for your Hik installations means a lot, and we’re glad our pricing works for you too.
Excellent product at competitive price…
Excellent product at competitive price - fast delivery
2. april 2026
Besvarelse fra CCTV Direct (UK) Limited
Thank you for your feedback! We’re glad you’re happy with the product quality, competitive pricing, and fast delivery. We appreciate your support.
advertised some equipment on there web…
advertised some equipment on there web site which they were quick to take payment for but then couldn't get the part!! did get refund.
3. april 2026
Delivered on time and works correctly
3. april 2026
Besvarelse fra CCTV Direct (UK) Limited
Thank you for your feedback! We’re glad your order arrived on time and is working perfectly. We appreciate your support.
Great service support
Although my initial order was incorrect the staff were great in resolving the issue, they immediately sent out the correct order which I received the following day and collected the wrong order from my house. Very good customer service.
5. april 2026
Besvarelse fra CCTV Direct (UK) Limited
Thank you for your kind feedback! We’re sorry for the initial mix-up, but we’re glad our team was able to resolve it quickly and make things right. Providing great customer service is very important to us, and we appreciate your understanding.
Besvarelse fra CCTV Direct (UK) Limited
Thank you for your kind feedback! We’re delighted to hear you were happy with both our service and the speed of delivery.
Good Supplier
Good Supplier, offered helpful advice prior to purchase. Hub delivered well packed and at competitive price. They called to apologise for short delay over bank holiday.
1. april 2026
Besvarelse fra CCTV Direct (UK) Limited
Thanks for your great feedback — we really appreciate you taking the time to share your experience. It’s good to hear that our advice helped before your purchase and that everything arrived well packaged and at a competitive price.
We’re sorry again for the slight delay over the bank holiday, but we’re glad our team was able to keep you updated. Thanks for your understanding, and we hope to deal with you again soon.
Superb service both online and over the phone
Online support was great finding the product we required, great support the next day promptly phoning to let me know the product was out of stock and recommended an alternative for the same price, received the item quickly even with the easter bank holidays to contend with, all fitted and working great.
1. april 2026
Besvarelse fra CCTV Direct (UK) Limited
Thanks for your great review — we’re glad our team could help you find the right product and quickly sort an alternative. Happy to hear it arrived on time and everything is working perfectly. Much appreciated!
Besvarelse fra CCTV Direct (UK) Limited
Thanks for your review — we’re glad you found our service fast, efficient, and competitively priced. We really appreciate the recommendation!
Besvarelse fra CCTV Direct (UK) Limited
Thank you for your review — we’re pleased to hear you were happy with the prompt delivery and value. We appreciate your support!
Fantastic
Fantastic and helpful staff who always have an answer to any related questions!
6. marts 2026
Besvarelse fra CCTV Direct (UK) Limited
Thank you for your great review — we’re really pleased to hear you found our team helpful and knowledgeable. We’re always happy to assist!
I paid for Saturday AM delivery…
I paid for Saturday AM delivery specifically but the parcel did not arrive until Monday PM.
27. marts 2026
Good products and great prices all…
Good products and great prices all delivered on time what more could I ask.
27. marts 2026
Besvarelse fra CCTV Direct (UK) Limited
Thank you for your review — we’re glad you’re happy with the quality, pricing, and timely delivery. We really appreciate your support!
Besvarelse fra CCTV Direct (UK) Limited
Thanks for your review — we’re glad you found exactly what you were looking for. Really appreciate your feedback!
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