Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Sent an email five days ago the reply was to phone and leave a message which I have done twice. I was interested in selling some items but really disappointed in your customer service. Can’t write any... Se mere

Bedømt til 5 ud af 5 stjerner

I bought 2 trainers off of their whatnot sale- one I loved, one I didn’t love as much. They processed the refund for me, chased up whatnot to get my refund done before I go away. Overall, went above... Se mere

Bedømt til 4 ud af 5 stjerner

I have been there twice, first time I delt with a younger man, who was fantastic and I had a lovely time, truly outstanding! I had plenty things of mine to sale, he helped me tremendously.... The s... Se mere

Bedømt til 4 ud af 5 stjerner

Went to the London pop up the weather was hot and queue was long but they handed out water and knowing that people brought a lot of items they tried there best to get the queue down by doing some deal... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

346 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 32 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Other half ordered me a chain,

Other half ordered me a chain,

She mistakenly ordered the wrong size,

She’s contacted customer support 3 times and heard nothing,

Wouldn’t use these again.

Dogshit Customer service + they make it difficult to even find the forms

10. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I’m extremely disappointed with my…

I’m extremely disappointed with my experience. The lack of customer service is shocking — they have not responded to me at all despite multiple attempts to reach out.
Customer care is clearly not a priority for them.
Because of this experience, I will not be buying from them again

30. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

CBE 10/10 service

Issac and the team have always looked after me every time I visit the shop. From buying and selling they’re always on point with price and even manage to source deadstock items. Outstanding customer service and great people at CBE

2. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don’t trust CBE STORES ESPECIALLY ON WHATNOT

Have spent quite a lot with these people and probably 80% of the time there’s been a problem they either don’t send it out they cancel what you’ve ordered and say they’ve already sold it or when you win a giveaway, they send you something completely different to what they say the customer service is absolutely terrible in one occasion waited about three months for something to be resolved very rude customer service and incapable of dealing with people in the right manner they constantly lie on all their live shows, especially on Whatnot not about the price of stuff and again just con people!!! After the last thing I purchased half of it didn’t turn up and again something I won in a giveaway was meant to be at least £100 a 1 g bit of silver that’s worth about two quid turned up they constantly rip people off with silver as well. It’s beyond a joke the lies they come out with and their customer service is the worse and also if you try and make a complaint or erase it, they just block you !!

1. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super helpful

Super helpful, welcoming folk. Really engaging with my kids and made time to talk over many products.
Super cool items for sale (and some deals 😀).
Very happy!

28. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Buying and refunding

I bought 2 trainers off of their whatnot sale- one I loved, one I didn’t love as much. They processed the refund for me, chased up whatnot to get my refund done before I go away. Overall, went above and beyond. It was truly the best customer service from a lady called Lou. The trainers i kept were also in great condition, and the price was very reasonable. Great customer service, great overall experience.

17. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time visiting Falmouth in…

First time visiting Falmouth in Cornwall all the way from Kent area. We headed straight for the store and we were all very happy with the customer service! Absolute brilliant team and very helpful.

Lovely genuine people!! Thank you guys!!

14. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

5stars and more

5stars and more. Super kind hearted couple who gifted my son a Labubu. You have made his summer thank you 💙

14. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Dreadful customer service I’ve had 3…

Dreadful customer service I’ve had 3 pairs of trainers for 4 months waiting to be appraised to sell to them and heard nothing . They don’t answer their emails and phones .

29. marts 2025
Uopfordret anmeldelse
Cbestores-logo

Besvarelse fra Cbestores

Hi there, thanks for your message. Sorry you've not heard back from us. Could I ask you please to call the store in Falmouth as we are up to date with our replies on our platforms, there must be some old contact details that are being used. Please call and we can get your trainers appraised. Kind regards, CBE Stores

Bedømt til 1 ud af 5 stjerner

I came in the store in Falmouth with my…

I came in the store in Falmouth with my son while we were on holiday and asked if they had any denim tear pink shorts, i got told they had a size medium that they will do on whatnot the following Friday so on Friday I went on the live and the same man I met in store says they are medium on the live but when they arrive there size XL, not Medium and they dont fit my son at all, so i raise a case with whatnot and they said “Our policy covers situations where an item is incorrect, damaged, or not as described” and apparently its a sizing issue but the item was clearly not sent as described

21. juli 2025
Uopfordret anmeldelse
Cbestores-logo

Besvarelse fra Cbestores

Hi there, sorry to read that you had the incorrect size. If you go into your Whatnot app you will be able contact us through sending a message and we will be able to resolve this for you. We can't go and find your message as we would need your User name. Please go ahead and send us a message and we can sort this out for you.
Kind regards, CBE Stores

Bedømt til 5 ud af 5 stjerner

Positive experience with customer support.

Special thanks to Lou who assisted me. Previously customer support had been a right hassle. Now it’s 10x better. Will definitely continue to purchase from the team. Thanks!

15. juli 2025
Uopfordret anmeldelse
Cbestores-logo

Besvarelse fra Cbestores

Thank you so much glad to be of service.

Bedømt til 1 ud af 5 stjerner

They claim to sell stuff at the best prices but it's all overpriced

They claim to sell stuff at the best prices yet I bought a few silver chains off them on whatnot and they claim that they are worth £60 and selling them for £20-30 but they all weighed under 2g and one came with a bent belcher link. Honestly I wouldn't buy off these guys again. @bestir on whatnot if you want goods for reasonable prices.
I downloaded whatnot because of cbestores and everything I bought was overpriced but promised it was cheap price. My advice for anyone is use @bestir on whatnot instead. He also cares about his customers unlike these plebs

16. maj 2025
Uopfordret anmeldelse
Cbestores-logo

Besvarelse fra Cbestores

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with us didn’t meet your expectations.

We do our best to clearly show and describe all items during our Whatnot auctions, including weights and condition, and our pricing is based on current market value and demand. Auction listings also allow customers to see items in real-time before bidding, and we always aim to be transparent.

That said, we understand how disappointing it can be when an item doesn't meet your personal expectations, especially with something like a bent link. We're always open to feedback, and we’d encourage you to contact us directly at orders@cbestores.co.uk so we can look into any specific concerns you have.

We appreciate all our customers, and we're continuously working to improve our service and transparency. Thanks again for your input.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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