CB1 Medical Anmeldelser 

Suffering from anxiety and depression (since my late teens now in my mid 30’s) which had been unresponsive to traditional types of medicine ssri’s and therapy, CB1 has been a game changer for me and my family who also benefit.

Been with them a year now, CB1 have been very accommodating when it comes to the necessities of my medication, their delivery is usually next day or at the latest the day after which is always prompt and recorded. The consultants and specialists are all very kind and approachable. Happy to recommend them to friends and don't see myself changing in the future at all

Worst patient treatment i have ever received porducts constantly out of stock have waited 3 weeks for prescription and atill have no medication and now really struggling with pain management and sleep as they have failed to supply medication h8ghly recomend avoiding cb1 medical worst customer service. Arranged meeting with chief operating officer duw to raising a complaint and they failed to attend the appontment and will not return emails

I felt so at ease during my consultation and the process was so easy to do.

Very helpful and seems to be ligit… All I know is that Releaf was absolutely fleecing me for money. I’m hoping that CB1 has better ethics. So far the stage looks good.

I have used CB1 for a year now, yet to experience any problems, amazing service so far. The consultants are very helpful and there are no scamming consultancy fees like other clinics.

I have been with CB1 for a while after transferring from a different clinic. I have found them very professional, helpful and responsive. They dont require you to have paid, regular consultations. I just had my 6 month consultation for free. If I've ever had any issues someone has always responded within 24hours and I always receive emails letting me know dates they are closed over bank holidays etc. Strains do come and go quite quickly but they have a huge amount of irradiated and non irradiated flower to choose from as well as vape cartridges, gummies and oils. I can only compare them to my last company and CB1 are miles ahead based on my experience.

Bad ordering process told one thing didn't happen. Only able to place half my order due to their online error, told they would hold first order until total order complete and send as one (I didn't want to pay two postage at £5.59 a time !!! However they then sent first order regardless and I still can't complete the other half of the order due to a technical problem their end. This is a big step for me and first time purchase, so far not impressed.

Fast delivery and not a rip off like Releaf is. You don't have to keep paying for consultations just to get your prescription.

Telephone call on time. Dr introduced himself. Enquired about my symptoms and how affects me day to day. Enquired regarding current and past medication. Advised that I met the criteria to receive private prescriptions. Dr suggested that I commence on low dose with dummies. Dosage explained. Queries answered.
Very satisfied with service.

They were professional as well as being friendly and extremely helpful
I would recommend them

Tried to transfer from another clinic, was told I’m not suitable due to ‘telehealth’ no explanation provided that’s all, absolutely awful service just avoid what an utter waste of time .

My experience with CB1 upto has been nothing short of fantastic, from my first initial email customer service has been quick and efficient. I paid £50 for my initial assessment and I had my meds within a week of first contacting CB1, I was advised on some products during the initial review with the doctor but I was able to log in and pick my own meds along with a 'doctors recommended' page by the end of the day (you do not have to take advantage but the dr will know products specific to your condition).

Wide range of products for all price ranges and you can pick from flower, oils, vape carts and edibles if approved. I have been very happy with the meds, I would advise you do your own research online before ordering. They stock lots of growers and companies in their pharmacy, researching pictures and terpene profiles will help you make the best choice for the best price. Meds are delivered next day for a fair price, even on a sunday in my location.

I have waited near 20 years to be a medical cannabis patient in the UK, I have just had my 1 month review (no charge) and couldn't be happier

Cb1 more helpful and better than local Dr's.
If in doubt ask.

CB1 Medical is a very good clinic for accessing medical cannabis. The people are friendly, knowledgeable and helpful.
I find the website easy to use when requesting a prescription and ordering medication.
The quality of the flower (which is what I use) is the best I've seen. And plenty of it.

Do Not choose CB1 Medical. I've had all sorts of problems with them. Late orders, having to wait because they havent got the stock and finally today they havent got anything suitable for my use at all! The oil i NEED IS NOT EVEN ON REQUEST JUST OUT OF STOCK. I'm going to try changing companies again, CB1 Medical will just leave you feeling frustrated, angry and pissed off. JUST AVIOD FULL STOP.

After a year of being with CB1 my life is certainly much happier and healthier. The experience has been really smooth and with the clinician advice i have felt guided at every step. The app works well and the live chat feature is great for a quick answer for any issues.The service has been informative and fast when needed. Being prescribed cannabis has allowed me to take charge of my health and enabled me back into exercise.

Great service. Very friendly and understanding. Been with them for over a year. They are very knowledgeable about the different strengths and types of terpenes to accommodate different medical issues. Ordering service is very easy and has a wide range to chose from both in variety and price. Booking appointments is easy and consultations are friendly and stress free.

For the last 3-4 months CB1 has seriously been struggling with stock, every time I'm heading too order 80-90% of flower isn't available

You understand the first 2-3 times but not after checking months in a row too see the wonderful "out of stock" on everything

Whenever I try and discuss this with the company I'm met with the classic

"Regarding stock availability, we offer a wide range of formulary products. The selection depends on current stock levels and regular deliveries. We suggest exploring other products within your limits from the formulary"

Not exactly helpful when 80% of product is completely out of stock months on end and isn't at all a wide range of products

This is the 2nd complaint I've had too deal with. I have put in a complaint but if I'm sent the generic message gain I will be leaving CB1 asap.

I have been using Releaf for 6 months. I wanted to look at an alternative dispenser, so I arranged a consultation with CB1.

When I had a consultation with Releaf, they was on time, got it right first time and made me feel a complete ease, I left the consultation feeling good.

When I had a consultation with CB1 it put me right off.

Firstly the consultant was 15 minutes late which shows they don't value my time.

Secondly after the consultation I walked away feeling deflated and my confidence in CB1 has completely gone. Not only was the consultant late, I was explaining what works for me and what doesn't yet he kept suggesting things that aren't suitable for my needs and was actually trying to put me off having medical flower.

This is absolutely not what I expected or wanted, I felt that if I join CB1 I'll have my medication stopped or limited, this is how I genuinely felt after the call.

Hence this experiance reinforces my decision to stay with Releaf.

I never thought I'd say that considering joining CB1 has actually had a complete and total opposite effect and I will be arranging a consultation with alternaleaf or curaleaf.

One of the main reasons why I wanted to move from Releaf is because there are broader options but I certainly wouldn't compromise top quality service for expense and more options.

Rather stay with Releaf and pay more for that peace of mind, sadly CB1 couldn't even come close to giving me.

I could have had a bad consultation with CB1 and it genuinely could be just a simple one off bad experiance, who knows? But what I do know is as a customer you should never walk away feeling worse about a company than before the initial contact.