Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have always enjoyed cazino, they keep the gold coins flowing so there is never any pressure to pay to play. They have good packages that have double or triple the amount in Free SC to go along with... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I would totally give them 0 stars or even negative stars if possible, I noticed on all these other reviews they tell them to contact “live” support… WHAT A F’n JOKE??? Live Robot BS!! Pass these folks... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Absolute waste of time and the whole experience screams scam. I reached out to them to close my account and requested a refund of all purchases after I realized this was not a legit site. They had me... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

They could not possibly be any worse, avoid like the plague. They won’t like me redeem a measly 240 dollars despite the fact that I’ve uploaded over 5 documents proving that I’m the owner of the accou... Se mere

Virksomheden har svaret


Kontaktoplysninger

2,1

Under middel

TrustScore 2 ud af 5

29 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

One good bonus to get you going then…

One good bonus to get you going then goes cold till ur out of money..

1. april 2026
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi Loren,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Bedømt til 5 ud af 5 stjerner

I have always enjoyed cazino

I have always enjoyed cazino, they keep the gold coins flowing so there is never any pressure to pay to play. They have good packages that have double or triple the amount in Free SC to go along with the gold. The game selection is amazing, playson, booming, no limit city, just to name a few. Customer service rocks!!

26. marts 2026
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hello Jesse,

Thank you for taking the time to leave such a nice review!

If you need anything, we are here 24/7 and will be happy to help.

Until then, best regards!

Bedømt til 1 ud af 5 stjerner

Total Scam Don't waste your time

It won't let me redeem on their site. I kept getting a no positive or negative transactions on this account message. So they tell me I need to contact support to have some link sent to me to cash out and add my bank details to it. Link seemed super shady. It even came up as a pay site a lot of acammers use. Well the link didn't work anyway. They said they would get back to me. Well now they claim my bank statement I sent doesn't match the address on my account. Well it DOES. THIS SITE IS A SCAM!

1. marts 2026
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi Heather,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 4 ud af 5 stjerner

Customer Service was SUPER FAST WITH ME!!!

Wow the reviews here are really horrible, I'm very new so just reviewing based on Gameplay. I spent 10 for 20 and was winning well but then it just wouldn't hit anymore. After reading some of the reviews I'm scared to put more money but I'll think about it. I do see some have cashed out. New Casinos have some issues so I'm still going to do 4 stars because this isn't the first time I've lost on my first deposit. If I decide to play and deposit again and lose or win or cash out I'll update 5 stars. I'm not going to do less because I wasn't lucky. The games are fun but please do work on the win/lose ratio. I saw so many comments on customer service. I had to contact customer service and I actually spoke to someone really fast so I'm not sure what that's about. He was super nice and helpful and that's what got them 4 stars. I'll update 5 when I cash out. Test these for yourself sometimes. You can't always go by the reviews. I'm sorry to those who had such bad feelings. I hope that they reach out to their customers and pay them. It'll keep them with paying customers if they honor their payments. But I saw one complaint about having to play through, well most are like that. So you're not gonna like any Casino
Rate better to those who have cashed out. Thank you to great customer service!

2. marts 2026
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hello Jessica!

Thank you for taking the time to leave us such a positive review!

We are very proud of our outstanding Customer Support team (Which Operates 24/7), and we are so happy to hear that your experience has reflected that.

We wish you a brilliant experience moving forward, if there is anything else you need, please do reach out!

Best regards,

Bedømt til 1 ud af 5 stjerner

SCAM WILL NOT LET YOU WITHDRAW

Absolute scam WARNING! never put your own money into this site I bought $60 dollars of coins with my own money no bonus money nothing and turned it into a $126 playing roulette and I did all the verification they needed to redeem and then when I went to redeem they banned my account for "winning to much" basically the real reason was my betting patterns "violated terms of service" which is the dumbest thing I have ever heard do not play on this site they will never honor redeems!!

10. februar 2026
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi D Hansen,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 1 ud af 5 stjerner

👎Scam Scam Scam👎 don't waste your 💵 or⏰

They give you money for signing up but then you can't play that money they give you except on certain games for their playthrough requirements. Sounds like a rigged site I know they all are but this more than others. Don't waste your money or time. One more site I'll never go to again.

23. januar 2026
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi Douglas,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 1 ud af 5 stjerner

I am formally escalating a withdrawal…

I am formally escalating a withdrawal processing error on my account.
I am fully KYC verified and have previously received multiple successful withdrawals to my verified bank account. Despite this, my most recent withdrawal was processed to an unverified prepaid card that was only ever used for deposits and is not a withdrawal-eligible method.
To be clear:
My account is fully verified
I have an established history of verified bank withdrawals
The prepaid card used was not verified and deposit-only
I did not request or authorize this withdrawal
Processing a withdrawal to an unverified, ineligible payment method constitutes an internal payout error and a failure of standard KYC/AML withdrawal controls.
I am requesting:
Escalation to Payments and Compliance
Written confirmation of the status and location of the misdirected funds, including the transaction ID and processing date
Reprocessing of the withdrawal to my verified bank account or restoration of the funds to my account balance for proper withdrawal
I expect written confirmation of escalation and next steps within a reasonable timeframe. If this cannot be resolved internally, I will proceed through formal external complaint channels.

28. december 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hello Jacqueline,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 1 ud af 5 stjerner

Absolute waste of time and the whole…

Absolute waste of time and the whole experience screams scam. I reached out to them to close my account and requested a refund of all purchases after I realized this was not a legit site. They had me jump through HOOPS verifying my account just to deny me the refund (quoting their TOC of course) and say they will “look into” closing my account. Absolutely unacceptable. I plan to file a complaint everywhere I possibly can.

27. december 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hello Kathryn,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 1 ud af 5 stjerner

NO to Cazino

Customer service is a JOKE!!! you talk to this bot that repeats the same thing over and over. Won 1 time and after that couldn't even get a decent bonus. Games are sucky and you're going to be out of way more money than you win...even betting the minimum. Totally horrible 😡

26. december 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hello Shunna,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 1 ud af 5 stjerner

Is this site even active?

Is this site even active? Reviews are old and spaced out, and it won’t let me do anything. Keeps kicking me back to add my information but it’s already added so I’m just looking at a dead screen.

3. december 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hello,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 3 ud af 5 stjerner

Mmm mehh

Wish they would finally update the game provider roster. Booming games, evoplay, onlyplay, ruby play etc

15. november 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hello Luis,

Thank you for this feedback.

We appreciate that you left a review, and if ever you need anything, please don't hesitate to reach out to support 24/7 via chat or email.

Kind regards,

Bedømt til 1 ud af 5 stjerner

Terrible scam site

Terrible scam site. They offer great bonus packages but limit you to very specific games.

5. oktober 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi Jack,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 1 ud af 5 stjerner

Crappy Support &!and crappy chances!!

I would totally give them 0 stars or even negative stars if possible, I noticed on all these other reviews they tell them to contact “live” support… WHAT A F’n JOKE??? Live Robot BS!! Pass these folks up and take your time & $$ somewhere where it’s a lil more appreciated and where you might actually have a chance to have fun…

7. september 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi Tiffany,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. You may access chat with an agent after passing through the bot flow.

Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 1 ud af 5 stjerner

They lied just to get you to sign up if…

They lied just to get you to sign up if they're already lying at the sign up their problems I mean they're fake you're going to have problems cashing out everything else they say free $20 sign up no no no there is no sign up bonus you got to give them money to get a bonus if they're lying Straight Out The Gate it's normally a fake site and they're lying Straight Out The Gate

27. august 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi Kendra,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 1 ud af 5 stjerner

nonono-SAVE YOUR MONEY-nonono

absolutely do NOT trust this site the return to player from 40$ consecutive spins was 20cents

I was so furious to be intentionally cheated by a platform that I damn near shattered my phone.

What a joke

25. august 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi Steve,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 2 ud af 5 stjerner

Waiting on my issue to see if I get cashed out

Everything was going good until I was done verified. And then I got to the cash out it sayed I could only do a one every 24 hours. I spoke to support too twice tonight and nothing got resolved. I was supposed to have email hopefully soon. I will edit my review and give it a fair review. If I do end up cashing out and if I do I will consistently play the site. I do love all the games an like I said, I had a free roll in got lucky i will give it a 5 stars,But until then i cant give it more than 2.

24. august 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi Amelia,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 1 ud af 5 stjerner

SCAM!!

If you buy a package, your playthrough is locked on that package and the site will not let you play through to another package until you've lost all your SC. This means if you buy a package and are below the redemption threshold, you have to lose all your SC even if you have 99 redeemable. Stupid system no other sweepstakes has used!

22. august 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi Near,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 5 ud af 5 stjerner

I just did the welcome promotion and I…

I just did the welcome promotion and I played for a while. Stuck to the games I like which this site has, I really don't know why this is rated low I got scared by the reviews and said let me give it a shot anyways. Im already risking money might as well take a bigger risk that wasn't even a risk. I played and got too 30 dollars did 5, 1 dollar spins and got lucky on my favorite game Super China Pots. I actually hit it and couldn't believe it of a dollar bet my first time trying a dollar bet, anyways cutting to the point I hit a big 430 dollars cashed out at 420 and just prayed after I provided them with what they needed I woke up with money in my bank. So I would say this site is safe and some people are just unlucky or can't read.

21. august 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hello Raul,

Thank you for taking the time to review us!

We are glad to see that your experience with Cazino has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!

Kind Regards,

Bedømt til 1 ud af 5 stjerner

SCAM!!

I uploaded around $600 and once I got down under $100 they wouldn’t let me play and said I had to verify. I submitted the documents and 24 hrs later they still didn’t verify, therefore I can’t play or withdraw. Now I can’t even login. So I guess I’m just losing the money I still had on there? This is clearly a scam, do not play.!

16. august 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi Abbey,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Bedømt til 1 ud af 5 stjerner

WASTED MY MONEY NO PAY OUT NO WINS

I put over a hundred but never win anything. While playing, you can tell that it’s really hard to hit the bonus or if ever you hit, the bonus/scatter is so small. I never taste the first withdrawal cause they were so greedy with the players. Be careful if you want to waste your money go play but if you wanna win go find some better casino sites. This one is a scam no wonder why their reviews are worst. My bad i didn’t read it first before i buy sc coins. NEVER AGAIN! Will never come back to this site!

2. august 2025
Uopfordret anmeldelse
Cazino-logo

Besvarelse fra Cazino

Hi Cheenie,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere