CAYP Psychology Anmeldelser 

Besvarelse fra CAYP Psychology

13. dec. 2023

Hi Lauren,

Thank you so much for taking the time to share your experience with Dr. Daniel Weisberg! We are thrilled to hear that your professional liaison with him was not only helpful but also efficient and professional. Its amazing to know that you found Dr. Weisberg to be lovely to deal with as well.

We greatly appreciate your kind words and recommendation. It's our commitment to provide exceptional service, and feedback like yours reinforces the dedication and hard work we put into ensuring our families have positive experiences.

If there's anything else we can assist you with in the future or if you have any additional feedback, please don't hesitate to reach out.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

13. dec. 2023

Hi Joanne,

Thank you so much for your glowing review. We are truly honoured to have played a role in your family's journey, and we're delighted to hear about the positive impact our team, led by Anna, has had on you and your son.

Navigating the challenges of coping with and obtaining a diagnosis for autism can be an overwhelming journey, and we are so happy to learn that our team at CAYP Psychology could make this process simpler and more supportive for your family.

Anna is indeed a superhero in our eyes too, and we appreciate your acknowledgment of her dedication and guidance. We understand the significance of a timely and supportive diagnosis, and we are glad we could provide that for your son.

Your recommendation means the world to us, and we are grateful for the trust you've placed in our services. We join you in looking forward to a bright future for your son.

If there's anything more we can do for you or if you have any additional feedback to share, please don't hesitate to reach out. Wishing you and your family continued success and joy on this path.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

13. dec. 2023

Hi Steve,

Thank you for taking the time to share your experience with Dr. Gemma Foat Smith and Dr. Alex Brown. We understand how critical the situation was for your son, Tommy-Lee, and we are thrilled to hear that our team could play a significant role in making a positive difference.

Navigating the complexities of obtaining a comprehensive diagnosis and advocating for your child's needs can be an incredibly challenging journey. We are grateful for the trust you placed in our services and are delighted to learn that our assessments were instrumental in securing the support and placement Tommy-Lee requires.

Your feedback reinforces our commitment to providing thorough and timely assessments, coupled with detailed reports that empower families to advocate effectively for their children. We are pleased to have exceeded your expectations and provided the gold standard in diagnosis.

It is amazing to know that the reports not only facilitated the acknowledgment of Tommy-Lee's needs by the Local Authority but also equipped schools with specific strategies and interventions. Our aim is always to ensure that everyone involved in a child's education is fully informed and prepared to support their unique requirements.

We commend your resilience and determination throughout this journey and are honoured to have played a role in illuminating the end of what has been a challenging six-year advocacy process. Your confidence in our services means the world to us, and we are genuinely thrilled to have made a positive impact on Tommy-Lee's well-being and life.

If there is anything more we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. Wishing Tommy-Lee continued success and growth in his educational journey.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

Opdateret den 12. dec. 2023

Hi Chloe,

It is really disappointing to see that you have now taken to Trustpilot to share your grievances publicly. Unfortunately, your review does not accurately reflect the circumstances, and I believe you are continuing to maliciously damage the reputation of our outstanding clinicians and service.

You came to us for an autism assessment. You have even commented here that you received a good assessment, and our team were good with your son. Yet, you have left just one star.

Now, two years after your autism assessment, you are blaming CAYP Psychology for the failings that your son has unfortunately experienced over the past two years because of his (then) undiagnosed ADHD. I cannot imagine what challenges (you have even described it to me as discrimination) he must have been through, but this is far removed from our autism assessment. Your concerns with CAYP are around an ADHD diagnosis. We did not complete an ADHD assessment. You are correct that we did a "screening", but there is nothing stated in any part of your assessment that your son was being assessed for ADHD. I certainly do not think that it is appropriate for you to seek a refund from us on your autism assessment with us because of the failings of other services due to your son's challenges with his then undiagnosed ADHD.

I completely understand your complaint about an unfortunate choice of words. These words were in one sentence of a very thorough and comprehensive autism report (the report was 13 pages of detail and recommendations). I have apologised as this wording should have been more tentative, but your report is very clear that you received an assessment for autism, not ADHD, and I do not accept that your son's difficulties with ADHD, or the decision of his school to implement their own behaviour policies, over the past two years have been anything to do with this one sentence in his autism assessment report.

Your entire complaint is based on an ADHD assessment that we did not do, and for an ADHD assessment that you did not come to us for. Your public complaints about us regarding your child's ADHD diagnosis are unfair and malicious, and are an attack on very talented clinicians who work so hard to provide incredible support for children and young people who seek a professional, honest and trustworthy independent opinion.

I continue to stand firmly by my incredibly talented colleagues in these circumstances. I stand by the values-led and ethical approach we take to our independent assessments. I am so proud of our team and the incredible offer we have for children, young people and families. I believe that this is what you and your son received from us two years ago.

Whilst your reviews are on our Google and Trustpilot sites, there is nothing more that we can do to help and we will not be responding to any further correspondence. I hope that your son's recent ADHD diagnosis from CAMHS helps to bring an understanding around his needs, and he can get the support he deserves. I wish you and your son all the best for the next steps in his education and his life.

Dan (Managing Director of CAYP Psychology)

Besvarelse fra CAYP Psychology

11. dec. 2023

Hi Lauren,

Thank you so much for taking the time to leave such a glowing 5-star review! We are thrilled to hear that you had an amazing experience with Dr. Hasan Waheed.

Dr. Waheed is dedicated to delivering the highest standard of care, and your positive feedback reinforces the hard work and commitment that our team puts into ensuring each families well-being.

If you have any further comments or suggestions, please feel free to share them with us. We appreciate your valuable feedback.

Thank you again for choosing our services, and we wish your family continued health and well-being.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

Opdateret den 5. dec. 2023

Hi Reviewjac,

We sincerely appreciate you taking the time to share your experience with CAYP Psychology. It was our privilege to assist you with your daughter's Autism assessment, and we're honoured to have played a role in providing timely support for your family.

We understand how challenging it can be to navigate waiting lists, and we're pleased to hear that our team, led by Heidi and Jenni, could make the assessment process straightforward and timely for you.

Heidi and Jenni are dedicated professionals who genuinely care about the well-being of our families. We're delighted that their compassion made a positive impact on your daughter's assessment experience.

Thank you for recommending CAYP Psychology to others in similar situations. If there's anything more we can do for you or your family in the future, please don't hesitate to reach out. Wishing your daughter the very best in her journey ahead.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

Opdateret den 5. dec. 2023

Hi Alex,

Thank you so much for taking the time to share your positive experience with CAYP Psychology! We're thrilled to hear that you were recommended to us by your son's tutor, and we're even more delighted that we could meet and exceed your expectations.

Dr. Alexandra Brown is indeed a valuable member of our team, and we're pleased to know that her expertise and flexibility were instrumental in accommodating your tight timeline.

Your kind words about our team's friendliness and professionalism mean a lot to us. We believe in creating a positive and supportive environment for our families, and it's rewarding to know that you experienced just that.

Thank you for not only choosing CAYP Psychology but also for recommending our services to others. Word of mouth is incredibly important to us, and we truly appreciate your trust and confidence.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. Wishing you continued success, and we look forward to the possibility of working with you or anyone you refer in the future.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

17. nov. 2023

Hi Rojin,

Thank you for sharing your experience and for the glowing 5-star review of the care provided by Dr Daniel Weisberg here at CAYP Psychology. It is lovely to hear about the positive impact the cognitive assessment had on your son's development.

It's heartening to know that the Cognitive Assessment report served as an excellent source of information, shedding light on both abilities and weaknesses for your school-age child.

We truly appreciate your kind words about Daniel's politeness, kindness, and the quality time he spent collecting and clarifying details. At CAYP Psychology, we believe in fostering understanding and collaboration, and we're glad that this assessment has facilitated better cooperation between the school and you to achieve the best possible outcomes for your child.

If there is anything more we can do or if you have any further questions, please don't hesitate to reach out. Thank you for choosing CAYP Psychology for your son's journey.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Vachellia seyal, the red acacia, known also as the shittah tree, is a thorny, 6– to 10-m-high tree with a pale greenish or reddish bark) in Senegal.

The CO2 has been offset via avoiding methane emissions from landfill in Brazil project. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The implementation of this project will both prevent environmentally damaging methane from being released into the atmosphere and export electricity to the grid, while preventing emissions of methane. Additionally the project will provide jobs and income generation, as qualified operators are needed to maintain and operate the machinery.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

17. nov. 2023

Hi Emma,

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had an excellent experience with our service. Our team is dedicated to providing helpful assistance and ensuring that our families receive great after-care support.

Your feedback is greatly appreciated and serves as a motivating reminder of our commitment to delivering an excellent service to the families that come to us here at CAYP Psychology.

If you ever need assistance in the future, don't hesitate to reach out. We're here to help. Thanks again for choosing us!

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Ceriops tagal, commonly known as spurred mangrove or Indian mangrove, is a mangrove tree species in the family Rhizophoraceae. It is a protected tree) in Mozambique.

The CO2 has been offset via protection of the Matavén forest in eastern Colombia project. The Matavén REDD+ project protects 1,150,212 hectares of tropical forest in the Indigenous Reservation of the Matavén Forest. Almost 16,000 Indigenous people live locally, benefiting from co-projects alongside the protection of the forest: including providing education, healthcare centres, dental services, sanitation and food security.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

31. okt. 2023

Hi L Docking,

Thank you so much for taking the time to leave us this wonderful 5-star review! We are thrilled to hear about your positive experience with Sophia and her support for your son during his school-related anxiety.

It's fantastic to know that Sophia was able to establish a comforting and welcoming environment right from the start. We understand how important it is for children to feel safe and open when sharing their worries, and we're delighted that your son felt comfortable doing so with Sophia.

Sophia is truly dedicated to helping children navigate through challenging times and providing them with the necessary support. Your kind words reinforce our commitment to making a positive impact on the lives of our families.

Please do not hesitate to reach out if you ever need further assistance or have any questions. We're here to support your family every step of the way. Thanks again for choosing us.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Ceriops tagal, commonly known as spurred mangrove or Indian mangrove, is a mangrove tree species in the family Rhizophoraceae. It is a protected tree) in Mozambique.

The CO2 has been offset via protection of the Matavén forest in eastern Colombia project. The Matavén REDD+ project protects 1,150,212 hectares of tropical forest in the Indigenous Reservation of the Matavén Forest. Almost 16,000 Indigenous people live locally, benefiting from co-projects alongside the protection of the forest: including providing education, healthcare centres, dental services, sanitation and food security.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

24. okt. 2023

Hi Nikki,

Thank you so much for sharing your experience! We're thrilled to hear how CAYP Psychology, and especially Dr. Zoe Cross, has made such a positive impact on your family's journey. It's not easy when concerns arise, but your trust in our team has truly paid off.

We're dedicated to providing the support and understanding that individuals and families need during challenging times, and it warms our hearts to know that your daughter is getting the help she deserves. We're here for you every step of the way, and we're so grateful to be a part of your journey.

If you ever have more feedback or questions, please don't hesitate to reach out. Wishing your daughter and your family continued progress and wellness!

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Cajanus cajan, the pigeon pea is widely cultivated in tropical and semitropical regions around the world, being commonly consumed in South Asia, Southeast Asia, Africa, Latin America and the Caribbean). The CO2 has been offset via avoiding methane emissions from landfill in Brazil project. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The implementation of this project will both prevent environmentally damaging methane from being released into the atmosphere and export electricity to the grid, while preventing emissions of methane. Additionally the project will provide jobs and income generation, as qualified operators are needed to maintain and operate the machinery.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

26. sep. 2023

Hi Bumblebee,

Thank you so much for your glowing 5-star review!

We're absolutely thrilled to hear about your positive experience with CAYP Psychology and your kind words mean the world to us. It's wonderful to know that our services lived up to your expectations and that you found every step of the process to be professional, responsive, friendly, and helpful.

We're especially grateful for your shoutout to Sarah Greenhaf. She's an integral part of our team, and we're delighted to hear that she was prompt in addressing your queries, kind, clear, and professional throughout your interaction. We will be sure to pass on your appreciation to her.

If you ever need our services again in the future or have any questions, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing CAYP Psychology, and we wish you all the best in your endeavors. Many thanks for your trust and support.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Bridelia micrantha, the mitzeeri or the coastal golden-leaf, is a tree in the family Phyllanthaceae and is native to tropical and southern Africa as well as to the island of Réunion in the Indian Ocean) in Kenya. The CO2 has been offset via avoiding methane emissions from landfill in Brazil project. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The implementation of this project will both prevent environmentally damaging methane from being released into the atmosphere and export electricity to the grid, while preventing emissions of methane. Additionally the project will provide jobs and income generation, as qualified operators are needed to maintain and operate the machinery.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

19. sep. 2023

Hi Linda,

Thank you for sharing your heartfelt review and your experience with CAYP Psychology. We're truly delighted to hear about the positive impact our services have had on your daughter's life and your family's journey.

We are so pleased that CAYP was able to provide the assessments your daughter needed, resulting in a diagnosis that will pave the way for her to receive the appropriate care and medication to help her with her daily challenges.

It's heartwarming to know that your daughter felt at ease with our team, and we appreciate your kind words about the dedication and compassion of our workers. Joss, in particular, is thrilled to hear about your positive experience and is grateful for your recognition of her support.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We are here to help and support your family every step of the way. Thank you once again for choosing CAYP, and we wish your daughter continued progress and success in her journey towards improved well-being.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Gliricidia sepium, often simply referred to as its genus name Gliricidia, is a medium size leguminous tree belonging to the family Fabaceae.) in Uganda. The CO2 has been offset via protection of the Matavén forest in eastern Colombia project. The Matavén REDD+ project protects 1,150,212 hectares of tropical forest in the Indigenous Reservation of the Matavén Forest. Almost 16,000 Indigenous people live locally, benefiting from co-projects alongside the protection of the forest: including providing education, healthcare centres, dental services, sanitation and food security.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

19. sep. 2023

Hi Andrew,

Thank you so much for taking the time to share your wonderful experience with CAYP Psychology. We are truly grateful for your kind words and are thrilled to hear that your experience with Dr. Alex Brown and our team exceeded your expectations.

We understand that navigating an ADHD diagnosis for a child can be a challenging and emotional journey, and it's our mission to provide the utmost support and care to families like yours. Your recognition of the professionalism, warmth, and accessibility of our team means a lot to us, as we strive to create a welcoming and supportive environment for every family.

We're delighted to hear that you found the diagnosis process thorough and the personalised report valuable. It's our commitment to ensure that each child's unique needs are understood and addressed comprehensively.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and your family every step of the way. Thank you again for choosing CAYP, and we wish your family all the best in the future.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Bruguiera gymnorhiza, the large-leafed orange mangrove or oriental mangrove, is a mangrove tree that grows usually to 7–20 metres high, but sometimes up to 35m) in Kenya. The CO2 has been offset via protection of the Matavén forest in eastern Colombia project. The Matavén REDD+ project protects 1,150,212 hectares of tropical forest in the Indigenous Reservation of the Matavén Forest. Almost 16,000 Indigenous people live locally, benefiting from co-projects alongside the protection of the forest: including providing education, healthcare centres, dental services, sanitation and food security.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

31. jul. 2023

Hi Ashlea,

Thank you so much for sharing your wonderful experience with us! We are truly grateful for your kind words and delighted to have been able to assist you and your family during this challenging time.

At CAYP Psychology, providing a timely and professional service is of utmost importance to us, and we are thrilled to hear that Sarah and our team were able to meet your expectations right from the start. Your positive feedback regarding the prompt replies and the quick assessment scheduling fills us with joy.

We are especially pleased to know that Sarah went the extra mile to ensure your 7-year-old felt at ease during the assessment process. It's heartening to hear that he had a positive experience and enjoyed his time playing with toys. Sarah's dedication and care for our families are truly commendable.

We understand how crucial it is to stay informed throughout the process, and we are delighted that you found our communication helpful. Additionally, we're glad that our flexible payment structure was able to assist you during this time, making it easier for you to manage the financial aspect of the assessment.

Your kind words about the quality and detail of the assessment report mean a lot to us. We strive to provide thorough and comprehensive reports to assist you and your child in the best possible way.

Thank you once again for choosing us and for taking the time to share your positive feedback. We truly value your trust in our services. If you ever require further assistance or have any questions in the future, please do not hesitate to contact us. In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Avicennia marina, commonly known as grey mangrove or white mangrove, is a species of mangrove tree classified in the plant family Acanthaceae) in Madagascar. The CO2 has been offset via avoiding methane emissions from landfill in Brazil. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The implementation of this project will both prevent environmentally damaging methane from being released into the atmosphere and export electricity to the grid, while preventing emissions of methane. Additionally the project will provide jobs and income generation, as qualified operators are needed to maintain and operate the machinery.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

26. jul. 2023

Hi Nichola,

Thank you so much for taking the time to share your positive experience with CAYP and our ASD assessment services. We are thrilled to hear that you had a great experience with us and that you would highly recommend our clinic.

We are delighted that Sarah, from our Newcastle-under-Lyme clinic, made a positive impression on you and your family. Our team takes pride in being approachable and creating a welcoming environment to put our clients at ease throughout the assessment process. It's wonderful to know that Sarah's professionalism and responsiveness to your queries contributed to your overall positive experience.

Feedback like yours motivates us to continue delivering the best possible service to all our families. We genuinely care about the well-being of each individual we assess, and we work diligently to ensure that our assessment processes are clear, well-informed, and tailored to meet the unique needs of each person.

Once again, thank you for your kind words and for choosing CAYP Psychology for your son's ASD assessment. If you have any further questions or need additional support, please don't hesitate to reach out. We are here to help and support your family every step of the way.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Ficus vasta, a fig plant found in Ethiopia and Yemen. The tree is a species of sycamore-fig). The CO2 has been offset via avoiding methane emissions from landfill in Brazil. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The implementation of this project will both prevent environmentally damaging methane from being released into the atmosphere and export electricity to the grid, while preventing emissions of methane. Additionally the project will provide jobs and income generation, as qualified operators are needed to maintain and operate the machinery.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

21. jul. 2023

Hi Louise,

Thank you so much for taking the time to share your heartfelt 5-star review with us. We are deeply touched by your kind words and thrilled to hear about the positive impact Molly had on your son's life and your family as a whole.

It is never easy to witness a loved one, especially a child, struggling with their mental health. We understand the challenges and the toll it can take on both the individual and their family. Molly's dedication to truly listen to your situation and provide meaningful assessments is a testament to her empathy and expertise in guiding families through difficult times.

We are elated to learn that Molly's assistance played a significant role in helping your son make better choices and improve his attitude towards school and personal health. Seeing positive changes in someone we care about is one of the most rewarding outcomes of the work we do.

Your words of gratitude mean the world to us and motivate us to continue providing the best support and care to our clients. At CAYP Psychology, we are committed to making a positive difference in the lives of those we work with, and your review reassures us that we are on the right path.

If there is anything more we can do to assist your family or if you ever need further support, please do not hesitate to reach out. We are here for you every step of the way. Once again, thank you for choosing CAYP Psychology, and we wish your son and your family all the happiness and continued progress in your journey together.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Leucaena leucocephala is a small fast-growing mimosoid tree native to southern Mexico and northern Central America and is now naturalised throughout the tropics including parts of Asia. Common names include jumbay, pearl wattle, white leadtree, river tamarind, ipil-ipil, tan-tan, and white popinac) in Tanzania. The CO2 has been offset via avoiding methane emissions from landfill in Brazil. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The implementation of this project will both prevent environmentally damaging methane from being released into the atmosphere and export electricity to the grid, while preventing emissions of methane. Additionally the project will provide jobs and income generation, as qualified operators are needed to maintain and operate the machinery.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

Opdateret den 21. jul. 2023

Hi Neil,

Thank you so much for taking the time to leave such a wonderful 5-star review! We are absolutely delighted to hear about your positive experience with Molly. It brings us great joy to know that she was able to provide exceptional service and make Mac feel at ease during your time with us.

Molly takes great pride in her professionalism, and we are thrilled to hear that it shone through in her interactions with you. Our team understands the importance of clear and effective communication, and we're delighted that you found Molly to be excellent in this regard. Keeping our families updated with progress is a top priority, and we're thrilled that Molly went above and beyond to ensure you were informed throughout the process.

Moreover, we are pleased to hear that Molly's communication extended beyond our organisation and that she maintained excellent liaisons with the school and the safe guarding officer. Your recommendation means the world to us! Knowing that you would highly recommend Molly and our services to others is the ultimate validation of our hard work and dedication to family satisfaction.

Once again, thank you for choosing CAYP Psychology. We truly appreciate your kind words and trust in our team. If you have any further feedback or require assistance in the future, please don't hesitate to reach out to us. We're here to support you.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Bruguiera gymnorhiza, the large-leafed orange mangrove or oriental mangrove, is a mangrove tree that grows usually to 7–20 metres high, but sometimes up to 35m, that belongs to the family Rhizophoraceae. It is found on the seaward side of mangrove swamps) in Mozambique. The CO2 has been offset via generating wind power in the United States. The Crow Lake wind power project is a wind farm located near Chamberlain, South Dakota. The project avoids emissions by displacing fossil fuel energy in the grid, and providing renewable wind power instead. The project is made up of 108 wind turbines on an area of 15,000 hectares, which generate 162 MW of renewable wind energy. It is one of only a few facilities in the United States where a portion of the project is owned by the community, including 600 local farmers and ranchers.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

19. jul. 2023

Hi Jessica,

Thank you so much for sharing your wonderful experience with us! We truly appreciate your five-star review and are delighted to hear that you found our team at CAYP to be lovely and the communication process easy.

We believe clear and effective communication is vital to ensure that you feel heard and understood throughout the assessment process, and we're thrilled that we were able to meet your expectations in this regard.

We also understand the importance of providing in-depth yet easily understandable reports. Our team of professionals works diligently to ensure that the assessment reports we provide are comprehensive, detailed, and accessible to our families. We believe that everyone should have a clear understanding of the findings and recommendations outlined in the report, and we're thrilled that you found it to be just that.

Thank you once again for your fantastic review and for choosing CAYP. If you ever require any further assistance or have any questions, please don't hesitate to reach out. We're here to support you. In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Avicennia marina, commonly known as grey mangrove or white mangrove, is a species of mangrove tree classified in the plant family Acanthaceae) in Madagascar. The CO2 has been offset via generating wind power in the United States. The Crow Lake wind power project is a wind farm located near Chamberlain, South Dakota. The project avoids emissions by displacing fossil fuel energy in the grid, and providing renewable wind power instead. The project is made up of 108 wind turbines on an area of 15,000 hectares, which generate 162 MW of renewable wind energy. It is one of only a few facilities in the United States where a portion of the project is owned by the community, including 600 local farmers and ranchers.

Thank you again,

With best wishes,
- CAYP Psychology

Besvarelse fra CAYP Psychology

19. jul. 2023

Hi Kerry,

Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your glowing five-star review and are thrilled to hear that your research led you to CAYP for your son's ADHD and Autism assessment.

At CAYP, we understand the challenges and frustrations that can arise while navigating the often lengthy waiting lists for CAMHS assessments. That's why we strive to provide a smooth and hassle-free experience for our families, ensuring they receive the care and attention they need in a timely manner. We're delighted to know that from your initial contact with us to the completion of the assessment process, we were able to meet your expectations and make it an easy and pain-free journey for you and your son.

We are especially grateful for your kind words about Zoe at our Alrewas office. Zoe is an exceptional member of our team, and it brings us great joy to hear that she provided you with fantastic service throughout the process. We will make sure to pass along your appreciation to her personally.

Once again, thank you for choosing CAYP and for entrusting us with your son's assessment. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We're here to support you every step of the way.

In the meantime, we have continued to build on our climate positive action pledge. For every review that we receive, we plant 50 trees and offset 1 tonne of carbon dioxide by contributing to sustainability projects around the world. We have planted your 50 trees (Nuxia congesta, commonly known as brittle-wood, is a species of tree in the Stilbaceae family, with an extensive range in the Afrotropics.) in Kenya. The CO2 has been offset via avoiding methane emissions from landfill in Brazil. Macaúbas Landfill Gas Project is a landfill gas collection, use and flare project in Brazil. The main objective of the project is to prevent emissions of methane gas into the atmosphere from the landfill site called “Central de Tratamento de Resíduos Macaúbas” located in the municipality of Sabará in the state of Minas Gerais, Brazil. The project activity comprises the installation of new active LFG extraction, flaring and electricity generation systems.

Thank you again,

With best wishes,
- CAYP Psychology