Heavy duty powder is paint, items arrive damaged and susceptible to rust
Andrew is more focused on making a point about replying to me 'within two minutes' (it was actually twenty), than he is on resolving my issue.
The entire product is compromised with three quarters of the components having severe damage to the heavy duty coating that the customer service rep Andrew refers to as paint.
I have received a sub par product that arrived in a shambles and paid $133 for shipping to NZ. item is not as advertised, very poor quality and I am still awaiting a further response about how they intend to 'make me whole'. For such an expensive product that I am purchasing to protect my Persians, I am very disappointed and would not recommend.






