Ordered 3 t-shirts all unisex Loose fit in size XXL, one was considerably larger than the other two. Fabric is decent, print is low grade, inside printed label of the brand can be seen on the out... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I made a mistake while ordering which I only realised 1.5 days later. I reached out via mail to them and they directly helped me out by changing my order to my correct before it being shipped out so... Se mere
Virksomheden har svaret
Ordered 2x shirts for around £85 on 2nd August and still order not shipped. Have emailed several times with 1 response saying delays with shipping times 2 weeks ago, but nothing since. Now emailing, t... Se mere
Virksomheden har svaret
Excelent quality, thick cotton t-shirts which is not usual anymore. Timely delivery.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Catharsis, we believe in the power of emotional journeys and the importance of trusting your process. Our clothing brand is more than just a fashion statement; it's a testament to the strength of vulnerability and the power of sensitivity. Our collection includes a range of t-shirts and hoodies, each carrying a meaningful message. From "Yes, You Need Therapy Too" to "Sensitivity is a Power", our clothing is designed to spark conversations and challenge societal norms around mental health. We are proud to offer 100% organic and vegan products that are sustainably and ethically made. We also provide free worldwide shipping on all orders over 70€, making our products accessible to customers around the globe. We invite you to join our community on Instagram at @catharsisbrand_clo, where we continue to promote the importance of emotional health and self-discovery. At Catharsis, we're not just a clothing brand, we're a movement towards understanding and embracing our emotions. Join us in our journey towards emotional catharsis.
Kontaktoplysninger
Storbritannien
- catharsisbrand.com
3,5
Middel
322 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
very long delivery without information…
very long delivery without information about the package
27. august 2025
Besvarelse fra Catharsis Brand
Hi Gabriela! We're deeply sorry for the delay in your delivery due to your package going through customs. We hope it doesn't happen again.
The grey one had a pretty strange…
The grey one had a pretty strange collar and lost much of its color the first wash. Otherwise everything was fine.
21. august 2025
Besvarelse fra Catharsis Brand
Hi Johan! If you have received a defective item, please contact us using the contact form on our website so we can immediately assist you with your order.
Love the shirt, extremely slow delivery
I really like the product and the design. Getting it though was not a good experience. I wasn't told anything about expected delivery time but it took forever. It felt like I was getting scammed, and I felt like my shirt wouldn't show up anymore. Dropshipping? High demand? No clue, but it would be nice if they communicated anything about it. I tried to get in touch but that didn't work either.
21. august 2025
Besvarelse fra Catharsis Brand
Hi Pasquale! We're deeply sorry for your shopping experience and appreciate your writing to help us continue working to improve. We hope this doesn't happen again.
Mal pero al final bien
La verdad es que anteriormente había comprado camisetas de esta marca y siempre me habían parecido geniales. Sin embargo, en mi último pedido noté que la calidad había bajado bastante: el tejido era casi transparente, el estampado estaba mal hecho y el cuello mal acabado.
Hice una reclamación y, para mi sorpresa, me enviaron otra camiseta totalmente diferente: muy bonita y con la misma calidad de las que había comprado antes.
No sé si fue un problema puntual o un cambio de proveedor, pero en cualquier caso fue un tropiezo. Eso sí, quedé satisfecha con la atención y la rápida resolución del problema.
20. august 2025
Besvarelse fra Catharsis Brand
¡Hola Alba! Lamentamos muchísimo lo ocurrido con tu entrega y nos alegramos de haber podido ayudarte. Gracias por escribirnos.
Ha tardado muchísimo tiempo en llegar
Ha tardado muchísimo tiempo en llegar, 22 días hasta que me llegó el pedido
20. august 2025
Besvarelse fra Catharsis Brand
¡Hola Diana! Lamentamos muchísimo lo ocurrido y la demora en tu entrega. Trabajamos para que no vuelva a suceder. Gracias por escribirnos.
Besvarelse fra Catharsis Brand
Thank you for your feedback, Rick!
Besvarelse fra Catharsis Brand
Thank you very much for writing to us, Miriam!
Estafa
Suena a estafa. Hice mi pedido hace unas dos semanas. Dan plazo de entrega de 1-3 días, pero no ha sido asì. En la app aparece como entregado, eso me mosqueó. Busqué opiniones y efectivamente los pedidos no llegan. Iré a la OCU para que me informen de cómo proceder
15. september 2025
Uopfordret anmeldelse
Besvarelse fra Catharsis Brand
¡Hola Cris! Lamentamos no poder ayudarte por este medio, ya que no disponemos de tu nombre ni tu número de pedido. Si lo necesitas, por favor, escríbenos a help@catharsisbrand.com y estaremos encantados de ayudarte.
placed an order on August 25th
placed an order on August 25th. The website stated delivery within 2–3 business days, but I still haven’t received anything after more than three weeks. I only got a reply to my first email, where they said there were delays due to a high number of orders. Since then, no updates and no delivery.
I’m very disappointed, especially because this was supposed to be a birthday gift that never arrived on time. Poor communication and failure to meet the promised delivery timeframe.
25. august 2025
Uopfordret anmeldelse
Besvarelse fra Catharsis Brand
Hi Carolina! We're very sorry about what happened. We've verified that your order is in the process of being delivered and you will receive it today. We hope it doesn't happen again.
I did never receive my parcel.
29. juli 2025
Besvarelse fra Catharsis Brand
Hi Georgios! We apologize for the inconvenience. We've contacted you via email to help you with your order.
Fatal! Fas el pagament però no reps res! ¡Fatal! Haces el pago ¡pero no recibes nada!
Hola! Vaig fer el pagament de dues samarretes fa una setmana i no només no he rebut cap paquet, sinó que no em contesten cap dels seus correus, ni per la pàgina web…. Si us plau feu-me enviar la meva comanda!!! Sinó vindré presencialment a la botiga de bcn. 😡😡😡
Mi pedido: CAT#20342
¡Hola! Hice el pago de dos camisetas hace una semana y no sólo no he recibido ningún paquete, sino que no me contestan ninguno de sus correos, ni por la página web…. Por favor háganme enviar mi pedido!!! Sino vendré presencialmente en la tienda de bcn. 😡😡😡
Mi pedido: CAT#20342
9. september 2025
Uopfordret anmeldelse
Besvarelse fra Catharsis Brand
¡Hola Cristina! Lamentamos mucho no poder ayudarte por este medio, ya que no disponemos ni de tu número de pedido ni de tu nombre al completo para poder hacerlo. Si lo necesitas, por favor, escríbenos a help@catharsisbrand.com, y estaremos encantados de hacerlo.
Seit zwei Wochen warte ich auf meine Bestellung - keine Reaktion.
Ich warte seit knapp zwei Wochen auf meine Bestellung. Es heißt, dass es 5 Werktage dauert. Ich habe bereits nachgehakt per Mail, aber keine Reaktion. Aber schön Geld abbuchen. Ich will mein Geld zurück.
27. august 2025
Uopfordret anmeldelse
Besvarelse fra Catharsis Brand
Hi Lukas! We've checked our email and haven't received any messages from you. Therefore, we've contacted you via email to assist you with your order.
We appreciate your contact and apologize for any inconvenience.
Highly recommended
Delivery in time, quality of the products is excellent and design as shown in the website. Highly recommend!
28. juli 2025
Besvarelse fra Catharsis Brand
Thank you very much for your feedback, M!
Good, consistent brand that became a fav
Another purchase, another happy one. Sizing is consistent, it's produced and designed locally. Buying both for me and my husband :) Recommend!
25. juli 2025
Besvarelse fra Catharsis Brand
Thank you so much, Karolina!
Besvarelse fra Catharsis Brand
Thank you so much, Michalis!
Major spelling mistake on one of their…
Major spelling mistake on one of their designs. They offered me a refund eventually but initially argued about the spelling mistake instead of admitting fault and have yet to rectify it. I counter offered by asking for a replacement with the correct spelling but they never came back to me. Shame, I really like their branding.
16. juli 2025
Besvarelse fra Catharsis Brand
Hi Jack! We greatly appreciate your message and apologize for any inconvenience caused.
Almost 3 weeks ago I Ordered my…
Almost 3 weeks ago I Ordered my shipment, still not delivered or status has nog changed!!
30. august 2025
Uopfordret anmeldelse
Besvarelse fra Catharsis Brand
Hi Tim! We're deeply sorry for the delay in your delivery. We've checked and we've sent you an email with all the information about your order.
No se envia ni se informa
12 días después de hacer el pedido sigo sin recibirlo porque no se ha enviado, cuando al comprarlo dicen que se entregara en 1-3 días. La única respuesta fue que estaban sufriendo retrasos, pero han pasado 4 días y sigue sin ser enviado.
29. august 2025
Uopfordret anmeldelse
Besvarelse fra Catharsis Brand
¡Hola Nuria! Sentimos muchísimo lo ocurrido con tu pedido. Hemos comprobado que te hemos enviado la información a tu email. Lo sentimos mucho.
PESISMA PÉSIMA
PESISMA PÉSIMA , NO COMPRÉIS , He realizado mi pedido el día 12 de agosto 2025 y les he escrito ya varias veces para que me lo envíen y pasan de todo , ni UNA SOLA RESPUESTA , eso si cobrado esta … una pena la verdad , después dicen que si no apoyamos las firmas españolas …. Mi pedido es el CAT#20024 para que después no digáis que es una falsa opinión . ESTAFADORES
12. august 2025
Uopfordret anmeldelse
Besvarelse fra Catharsis Brand
¡Hola K G! Lamentamos mucho tu experiencia y lamentamos no poder ayudarte por este medio, ya que no disponemos ni de tu nombre ni de tu número de pedido. Si lo necesitas, por favor, escríbenos a help@catharsisbrand.com y estaremos encantados de ayudarte.
Ordine in ritardo e nessuna risposta dal servizio clienti
Ho ordinato una maglietta il 2 agosto che sarebbe dovuta arrivare in 5 giorni lavorativi, siamo al 25 agosto e ancora non ho nessuna informazione sullo stato della consegna che, dal sito, risulta non ancora partita. Ho mandato mail al supporto senza ricevere alcuna risposta.
2. august 2025
Uopfordret anmeldelse
Besvarelse fra Catharsis Brand
Hi Giulia! We regret that we cannot help you through this channel, as we do not have your order number. If you could write to us at help@catarsisbrand.com, we would be happy to assist you.
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