Buying art isn’t just about the transaction - there’s a whole lot more in the before and after too. Conversations with CFA have been great at every step. The support and direction with choice, to the... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Buying art isn’t just about the transaction - there’s a whole lot more in the before and after too. Conversations with CFA have been great at every step. The support and direction with choice, to the... Se mere
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I've bought 3 pieces and a coffee table book over the last few years, assisted very ably by Will from Castle Fine Art. Every piece has been delivered within 3 weeks, beautifully framed, carefully wrap... Se mere
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Nothing is ever too much trouble - Damien is so personable, professional and always so prompt when dealing with any queries or questions. Castle Fine Art in Nottingham is our go to when we are choosin... Se mere
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Fabulous piece of art - thank you Dulcie and a great experience hanging it with Mac who adjusted the placing of a very heavy piece by just a few cm to make sure we were happy.
Virksomheden har svaret
Skrevet af virksomheden
As the UK's leading art retailer, Castle Fine Art has been at the heart of the contemporary art movement for over 30 years.
Specialising in original fine art, hand-signed limited editions and sculpture, we unite collectors with works from an exceptional selection of world-class masters, cultural icons and homegrown contemporaries.
In 1995, we opened our first gallery in the historic market town of Stratford-upon-Avon with just one goal in mind – to share the joy of fine art. Whilst we may have expanded over the years, our foundations are built on a pure love for art – a feeling that remains in every corner of the business today. With 38 galleries nationwide and a global online store, we continue to build with the future of modern art in mind.
We strive to offer an incredible selection of art for a range of budgets and spaces. Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.
Skrevet af virksomheden
Free UK Delivery
Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely Dan came on time and hung the painting quickly and expertly without fuss. Would definitely recommend

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Fabulous piece of art - thank you Dulcie and a great experience hanging it with Mac who adjusted the placing of a very heavy piece by just a few cm to make sure we were happy.

Besvarelse fra Castle Fine Art
Buying art isn’t just about the transaction - there’s a whole lot more in the before and after too. Conversations with CFA have been great at every step. The support and direction with choice, to the install and aftercare if that’s the right word, is brilliant. It’s like dealing with friends who genuinely value your time. Hannah and Tony - thankyou!!

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The Bristol castle fin art are excellent at information and have a great staff with great knowledge and are very courteous.The delivery driver (tony)was very helpful
Great serves from Johnathan.and Hannah

Besvarelse fra Castle Fine Art
Fantastic experience from start to finish, exceptionally helpful staff with a special mention for Kloie Thomas-Witter who went above and beyond. Absolutely delighted with my purchase

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Excellent service from start to finish. Purchased a print from Harrogate. Staff very friendly, informative and professional. No pressure selling.
Installation again friendly and professional, ensured our print was hung to perfection and that we were happy prior to leaving.

Besvarelse fra Castle Fine Art
Nothing is ever too much trouble - Damien is so personable, professional and always so prompt when dealing with any queries or questions. Castle Fine Art in Nottingham is our go to when we are choosing our next pieces - we have now purchased Jon Jones works from them & have never been anything else but totally impressed!

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Fantastic experience purchasing are very first piece of art from Emma had it delivered and installed today by Dan overall great experience from start to finish thanks.

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Very poor service, no communication.
I have purchased from Castle Fine art in person from their Nottingham branch many times over the years and never had an issue. However my 2 most recent purchases have been made online and the service has been abysmal.
They do estimate a long delivery window (up to 4 weeks) but when spending thousands you do expect to be kept informed or at least be able to see the progress through the order tracking link you get on the auto generated confirmation email.
My first online piece arrived within a fortnight, so not too unreasonable, however my latest order is now at the 4 week point and the status on the order tracker hasn’t changed (in fact the link had expired and I had to request another in order to see that the status hadn’t moved beyond ‘confirmed’)
I have tried to call them, the phone diverts to a mobile number with the option to leave a voicemail. I have emailed but have not had a response. But this is consistent with the service others have reported.
In summary, buy in person not online!

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Very friendly & knowledgeable staff and great service

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I commissioned a piece by the Bisaillon brothers as I already had a piece of their work I was updated on its progress, a few phone calls and emails,I was able to change a few things after seeing a ‘sample’ , it took a few months but worth the wait. Tony delivered it , moved another piece to make them work together , go the heights spot on . Great work and service

Besvarelse fra Castle Fine Art
I've bought 3 pieces and a coffee table book over the last few years, assisted very ably by Will from Castle Fine Art. Every piece has been delivered within 3 weeks, beautifully framed, carefully wrapped and shipped with zero damage. I'm a huge fan of Billy Connolly's comedy and art and it's such a delight when each piece arrives. Castle Fine Art are a pleasure to do business with. I appreciate their after-sales care, emailing notifications when new collections become available.

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I purchased some art by Boy George during an event evening in Cardiff. Art consultant Hana looked after me before and after my purchase with advice and updates. This was not a quick process as the piece I chose was not at the gallery on the night but was shown to me on a computer as one she thought I'd like. Having the opportunity to chat with and have photos taken with George made my experience even more special.
Fast forward to March and my artwork was delivered and mounted by Tony who took the time to offer advice on the best place to put it. He also took the time to rearrange and mount art that had to be taken down to make space for the new piece.
All in all a brilliant experiece and I wouldn't hesitate to purchase from Castle Fine Arts again. Thank you to all involved.

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Love buying art from this company (Jonathan is our go to guy) and have recently had Tony over to hang. He did an amazing job and went above and beyond to create our little staircase gallery

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Dan was so kind and lovely. He was able to install the artwork meticulously and quickly - he explained how they would be hung and any adjustments he made so that the paintings were level and flush with the wall. It was so lovely having him and Nicola from the gallery over to our home for this quick installation xx

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Tony Church came and hung our painting, he was so polite and tidy ensuring all rubbish was taken and he done a great job !

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An excellent gallery with a fantastic selection of art. Jade provided thoughtful guidance when I was buying a new artwork for my home and made the whole process easy and enjoyable. Their installation service by Tony was very professional, ensuring artwork was perfectly positioned. I am absolutely delighted with the final result

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I like the regular communication between client and gallery. The gallery staff are very attentive and helpful. Tony who hung the picture was polite and efficient.

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I first contacted Castle Fine Art via their website and emailed a really helpful man called Jay. He worked in the offices and helped ensure that the artwork my Mum was interested was available to view in the Chester branch.
When there, a woman called Rosie helped make our experience so pleasant. Neither my Mum or I have ever bought artwork before and Rosie made us feel so welcome and the whole experience was wonderful. She even offered us a drink while we were there and we spoke about her area of expertise.
My Mum walked away a very happy customer and there were happy tears and hugs for Rosie.
Thanks again Jay and Rosie. I’m sure we’ll return.

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We visited Castle Fine Art in Chester to celebrate my 30th birthday, and the experience was truly outstanding from start to finish.
I called ahead to let them know we’d be in the city for the day, and spoke to the lovely Sarah, who was immediately warm and welcoming. When we arrived, she greeted us with glasses of fizz and personally gave us a tour of the gallery. Sarah was incredibly professional and knowledgeable about every artist and piece, making the whole experience feel personal and special.
We ended up purchasing two beautiful artworks, and Sarah went above and beyond by securing both pieces in the 96 edition my birth year. It was such a thoughtful touch that made the purchase even more meaningful.
She also recommended a fantastic local restaurant, which we booked for the following day the food was every bit as excellent as she promised.
This was hands-down one of the best gallery experiences we’ve ever had, far surpassing any previous visits elsewhere. Sarah’s service was exceptional, and we left feeling genuinely looked after.
Huge thank you to Sarah and the team at Castle Fine Art Chester we couldn’t recommend them more highly!

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