Casino Rewards Anmeldelser 

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TrustScore 1.5 ud af 5

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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Obrigado pela sua avaliação. Cada resultado é independente e gerado no momento do jogo. Nossos jogos são certificados e nunca manipulados. Se algo estranho durante sua sessão, nossa equipe de suporte... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

This is such a dump. You can't even imagine coming here to play or believing in any miracles—they simply don't exist on this site. You donate daily, and they don't even give you any bonuses or free... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Recently tried a new game called Kingdom of Spins. After considerable spending got a bonus activated. Bonus paid 0 (ZERO). This occurred on numerous occasions. RTP sucks. Casino Rewards you should be... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Ive been with this casino all sites ive deposited to yukon captain cooks classic zodiac villageo, anyway you get the idea ive spent plenty of money at these casino's and in all the time ive played th... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

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  2. Callcenter
  3. E-handelsservice
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Skrevet af virksomheden

Casino Rewards is one of the longest serving and most trusted online casino groups available, serving millions of players around the world. Learn more about Casino Rewards Loyalty Program - Home to the Biggest Winners!


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1,7

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TrustScore 1.5 ud af 5

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232 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Bei diesem Casino entweder gar kein…

Bei diesem Casino entweder gar kein Gewinn machen oder wenn man gewinnt nur kleine Betrag Beispiel mit 10€ Einsatz Gewinnt man 5€ 😢 traurig

28. februar 2026
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Besvarelse fra Casino Rewards

Thank you for sharing your experience with us! Luck can be unpredictable, and we know it can feel frustrating when sessions don't go the way you'd hope. Every spin is generated independently at the moment of play, so outcomes can vary quite a bit from session to session. Our team at support@crhelpdesk.com is always happy to help point you toward some great options to explore!

Bedømt til 3 ud af 5 stjerner

Je n aime pas ce casino ils nous gèle…

Je n aime pas ce casino ils nous gèle les point accumulés et je reçois ce message :Nous sommes au regret de vous informer que l'utilisation de vos points VIP Casino Rewards a été temporairement suspendue.

2. december 2025
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Besvarelse fra Casino Rewards

Thank you for taking the time to share your feedback. We can't access or discuss account details here, but our team can help directly. Please reach out to our dedicated support team at support@crhelpdesk.com and they'll be happy to assist you promptly. We appreciate your patience and look forward to getting this sorted for you.

Bedømt til 1 ud af 5 stjerner

Arnaque total sur ce casino

Arnaque total sur ce casino
2 mois de dépôt 0 euros de gain
Des centaines de millions de tours perdant sur leur machines a sous
Le vide le néant total
Même l'amusement a totalement disparu
Fuyez
Fuyez
Voleur
Escroc
Bandit
Voilà ce qu'est le groupe casinorewards

27. februar 2026
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Besvarelse fra Casino Rewards

Thank you for taking the time to share your feedback. Casino Rewards has been trusted by millions of players since 2000, built on a foundation of fairness, transparency, and certified game integrity. Every outcome is generated independently at the moment of play. If you have a specific concern, our team is ready to assist directly at support@crhelpdesk.com.

Bedømt til 1 ud af 5 stjerner

Casino is a mafia rob

Casino is a mafia rob all bullshit

25. februar 2026
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Besvarelse fra Casino Rewards

Thank you for taking the time to leave a review. Our platform is built on fairness, transparency, and trust, backed by independent audits and certified systems. We'd welcome the chance to look into your experience directly. Please reach out to our team at support@crhelpdesk.com and we'll be happy to help.

Bedømt til 1 ud af 5 stjerner

I played there casinos for almost 10…

I played there casinos for almost 10 years now they used to be good but not anymore i would stay away they lost my trust!

26. februar 2026
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Thank you for your loyalty over the years.

We'd genuinely like to understand what's changed for you. We can't access account details here, but our support team is ready to help directly. Reach out at support@crhelpdesk.com and let's see what we can do.

Bedømt til 5 ud af 5 stjerner

Franchement le meilleur casino auquel j…

Franchement le meilleur casino auquel j ai joué, il dépasse et de loin les casinos hors ligne et en ligne , tout mes gains ont etait versé, je peux même vous montré les virements bancaires, je recommande vivement malgré que les français ne puissent pas y accéder

16. februar 2026
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Thank you for your feedback. We’re glad to hear you’ve had such a positive experience and that your winnings were paid successfully.

Access can depend on local regulations, so if you have any questions about availability or payment options, our 24/7 team at support@crhelpdesk.com can assist with account-specific queries.

Bedømt til 2 ud af 5 stjerner

Casino Rewards bonuses have dropped significantly

I'm not sure playing with casino Rewards riches is even worth it anymore.casino rewards riches bonus values have dropped off a lot. And when you hit a gold surge it's every 4 hours! Times between rewards riches bonuses increased. It used to be a lot of fun and very exciting. Now??? Not so much

19. februar 2026
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Thank you for sharing your thoughts with us!

Rewards Riches is an ever evolving system that gets updated regularly. We'd love for our support team to walk you through what's available to you right now and how to make the most of it!

Reach out anytime at support@crhelpdesk.com, they're there 24/7 and happy to help!

Bedømt til 1 ud af 5 stjerner

Won 700$ got congratulations never saw…

Won 700$ got congratulations never saw a penny reported to Canadian online slots department they told they had soo many complaints probably be banned from Canadian

14. februar 2026
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Besvarelse fra Casino Rewards

Thank you for sharing your experience with us. We take all feedback seriously and understand how important it is to feel confident in the process after a win.

We're unable to review account details here, but our team is ready to help directly. Please reach out to us at support@crhelpdesk.com for any issues

Bedømt til 1 ud af 5 stjerner

I have been playing casino rewards for…

I have been playing casino rewards for a long time, first when I started playing casino games you can stop the game at any time which sometimes results I big win , but then a few years ago I realized I couldn't stop the game I have to wait until the game comes to a complete stop by it's self, now regarding the VIP points is the same experience I have, I have $150 in VIP points but I couldn't redeem it, this experience happens when they give you two $20 bonus VIP points in one month that's when I realized they lock my VIP points

18. februar 2026
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Besvarelse fra Casino Rewards

Thank you for your feedback and for being a long time player. Some game controls can differ by title, device, or settings, but outcomes are determined only when each bet is placed. VIP Points may also be temporarily restricted if a promotional review is triggered.

For account-specific help checking your game settings and restoring VIP redemption, our 24/7 team at support@crhelpdesk.com can assist.

Bedømt til 1 ud af 5 stjerner

Bitte zahlt dort nichts mehr ein da…

Bitte zahlt dort nichts mehr ein da Casino Rewards eine Anklage laufen hat wegen Betrug und Manipulationen der Slots.
Die Behörden sind dabei Casino Rewards komplett dicht zu machen und sie dürfen es nicht mehr anbieten.
Casino Rewards wird die Lizenz entzogen

Meine Anwaltskanzlei wird Casino Rewards den Stecker ziehen.

Vielen Dank

1. august 2025
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Besvarelse fra Casino Rewards

Thank you for your feedback. We remain confident in the integrity of our casinos and the fairness of our games, with outcomes determined only when a bet is placed.

If you have any account-specific concerns or documentation you’d like reviewed, our 24/7 team at support@crhelpdesk.com can assist.

Bedømt til 1 ud af 5 stjerner

There are much better casino options if…

There are much better casino options if a long term casino is what you’re looking for. Spent thousands in a few months as I was recommended to try them out. Reward system is mid at best, and the user interface and “VIP” experience is very lacklustre. I would recommend checking out other casinos first.

The games are the games, I don’t think people can complain about losing at casino games as it should be expected, you’re playing the odds.

Was just very disappointed in the “vip” loyalty experience. Wouldn’t recommend.

15. februar 2026
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Besvarelse fra Casino Rewards

Thank you for your feedback and for giving us a try. Our VIP and loyalty offers can vary by tier and eligibility, and we’re continually improving the rewards experience and site features.

If you’d like your VIP status and available perks reviewed, our 24/7 team at support@crhelpdesk.com can assist with account-specific queries and make sure you’re seeing the best offers available.

Bedømt til 1 ud af 5 stjerner

Loyalty points …

I suddenly after several months can't redeem my loyalty points. It's because of potential promotional abuse?? How is that possible. They offer me promotions and I expect. How is that abuse???
I'm getting extremely frustrated, not playing on any site associated with Casino rewards anymore!

14. januar 2026
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Besvarelse fra Casino Rewards

Thank you for your feedback. Our 24/7 team at support@crhelpdesk.com can assist you with account-specific queries.

Bedømt til 1 ud af 5 stjerner

VIP points Issue *UPDATE*

I've been playing on Captain Crooks Casino for close to 10 years now, I've always played in the same manner and I haven't changed anything about the way I play recently. Suddenly when trying to redeem my VIP points I get a message saying my account is under review but if I keep depositing and playing I will be able to access my VIP points again soon. This was several months ago and I still can't access my points, so all my new bonuses are building up in my unaccessible VIP points account. Customer support will not even give me an explanation as to why this is happening to me...*UPDATE* So I did what the company reply to my review said, and I just got told the same B.S. again "keep playing and depositing and your points will accumulate" with no explanation as to why my account is locked and a week later I still have no access to my points.

31. januar 2026
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Besvarelse fra Casino Rewards

Thank you for sharing your long history with Captain Cooks and for outlining what you’ve been told.

VIP point access is tied to individual account details, so it can only be clarified through a direct review with the account holder verified. Since the situation has been ongoing for months, the best step is to have it escalated so you receive a clear written update rather than repeated chat replies.

Please email our friendly 24/7 support at support@crhelpdesk.com with your username and any related email or chat references, and request escalation for a full review of your VIP points access and next steps.

Bedømt til 1 ud af 5 stjerner

Fraud never won as much as $300 spent…

Fraud never won much $300 at most but spent thousands like a fool get bonuses win $1.60 after spending hundreds something very wrong and they claim best RTP online that is laughable but I am sucker ones born everyday so no Ken to blame but myself so be warned these guys are not legit at all. Like the last few days spent $300 and hit a bonus received $1.20 after that much into the game that’s not fun for anyone they contacted me told me it’s all random and said to try all these hot games and my luck will change I am as dumb as this game I tried another $300 and nothing and then they told me try these other hot games and I just couldn’t be anymore foolish then I already have been very sad not even fun to play taking folks to the cleaners wouldn’t recommend to my enemy

26. januar 2026
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Besvarelse fra Casino Rewards

Thank you for sharing your experience.

Slot bonuses can vary widely because of normal volatility, so even after a larger spend a feature can still land on the low end. That said, the games are not manipulated, and outcomes are determined only at the moment each bet is placed. Our slots run with high RTP backed by the Highest Win Rate Guarantee, and many players see results ranging from smaller wins through to major jackpots.

If you share the game name and approximate time you played, our friendly 24/7 team can review the session details and suggest more feature friendly “hot” games marked with the fire icon: support@crhelpdesk.com.

Bedømt til 1 ud af 5 stjerner

VIP points suspension

VIP points suspension
I have been playing on these vip casinos for awhile now and a month ago I got the "you can't play or redeem your vip points anymore because you don't spend enough money" that's exactly why they don't want people to play the vip points so that they will put more money in and that is exactly what they wrote in the email! Do not play in these vip casinos anymore they're rip-offs!

29. november 2025
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Besvarelse fra Casino Rewards

Thank you for your view, Lisa.

Because VIP point access is tied to individual account details and specific communications, the account holder will need to work directly with support to confirm what applies and to get a clear, accurate explanation in writing. That is the quickest way to avoid misunderstandings and have the matter properly reviewed.

Please contact our friendly 24/7 support at support@crhelpdesk.com with your username and a copy of the email message so the team can assist.

Bedømt til 1 ud af 5 stjerner

Grand mondial casino cista prevara kao…

Grand mondial casino cista prevara kao i kompletan rewards klub kasina,zamrznu vip bodove,nemoguce dobiti niti cent,ima milion boljih casina

19. juni 2025
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Besvarelse fra Casino Rewards

Thank you for sharing your feedback about Grand Mondial.

Because VIP points and redemptions are tied to individual account details, this kind of concern can only be clarified through an account specific review by the support team after verification. That is the best way to get an accurate explanation and next steps.

Please contact our friendly 24/7 support at support@crhelpdesk.com with your username and any relevant dates or screenshots so the team can assist directly.

Bedømt til 1 ud af 5 stjerner

mais point vip sont suspendu depuit…

mais point vip sont suspendu depuit plusieure mois

25. januar 2026
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Besvarelse fra Casino Rewards

Hi Pascal, please contact support if you have any account related questions, they are ready to assist you. Reach out to support@crhelpdesk.com.

Bedømt til 2 ud af 5 stjerner

I feel like there is something wrong…

I feel like there is something wrong with that lucky rewards thing on casino rewards I been watching it super close lately to see if it's legit and I feel like it's not... Eg. I was on tonight and it said this number was the winner then I check back just after it changed to the next winner and it says somebody already claimed this better luck next time and I'm like so I had 5 mins to claim my prize!! Or if it was someone else's I could claim why did it say someone's account number already won the one before that seems really shady I've asked about it and I keep getting the same crap... ( Ohh it's a roll over and someone claimed it after the 8 hrs of someone not claiming it which is ridiculous cause it stated that someone won it already.) Very strange to me I catch atterns so when this comes up multiple times like this yeah I'd say it's rigged or just not real... on top of that the Thunderball lottery ohh I won't 1 dollar people after a year of playing it bs....

So why does it said it was already claimed by another player better luck next time if no one can claim yours or u can't claim another person's? Are their people with the same numbers cuz it only says it sometimes not everytime so why does it even say that if there was no chance of you even claiming that/???

17. januar 2026
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Besvarelse fra Casino Rewards

Thank you for sharing these details—your observations around the “winner” display and the “already claimed” message are completely understandable.

The VIP Lucky Jackpot and Thunderball aren’t rigged; winners are recorded by the system and claims are processed as soon as the eligible account redeems. You can’t claim someone else’s prize—only the winning account can.

Please email support@crhelpdesk.com with your username and any useful screenshots if you require further assistance.

Bedømt til 1 ud af 5 stjerner

Vorsicht die rewards casinos sin…

Vorsicht die rewards casinos sin betrug!!! ich kann nur abraten dort zu spielen. ich habe heut anzeige gegen diese fraud ag. erstattet...

9. januar 2026
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Besvarelse fra Casino Rewards

Thank you for sharing your feedback.

We’re confident Casino Rewards operates legitimately, and game outcomes are not manipulated—results are determined only at the moment a bet is placed. If your concern relates to a withdrawal or verification, please note that payouts go through required security and regulatory checks, and timelines can vary by method. Many players do receive successful withdrawals once reviews are completed.

So we can look into your specific case and provide a clear update, please contact our friendly 24/7 team at support@crhelpdesk.com with your username and any ticket details.

Bedømt til 2 ud af 5 stjerner

What has happened to the casino rewards…

What has happened to the casino rewards points?? Each month I used to get them & turn them into spins. Even over Christmas there was nothing, birthdays nothing etc. I did win big on here once and everything was ok, paid out in record time. But the casino no longer has that good feel to it. I have now set myself a quitting date. Was fun over the years. And so I contacted you as I was invited to, by you. And no response but not to worry. I’m off.Thank you I tried on live chat & spoke with Rory who informed me. What is on offer is on the promotion page. Which is one promo. Which is of no use since you restricted my deposits. Anyway I’m out thanks

9. januar 2026
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Besvarelse fra Casino Rewards

Hi Diane,

Thank you for providing more details. However, we cannot see any recent correspondence from you. Please can you try again?

Casino Rewards points and spin offers can change as promotions rotate and VIP eligibility is reviewed under the program rules, so monthly perks (including seasonal or birthday offers) may not always appear the same way. It’s great to hear you had a strong payout experience—withdrawals can be very fast once security checks are complete and the method is confirmed.

If you’d like, our friendly 24/7 team can review your VIP status and available offers to make sure nothing is being missed: support@crhelpdesk.com.

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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