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support said paid while the cashier still showed pending

Support promised a callback on Wednesday. No call, no email, just the same pending badge staring at me.

after registration, recently played forgot half my sessions.

Even after relogging, the money never reached my bank. That was disappointing.

Three agents read the same case and gave diferent explanations. I still did not know which document they wanted.

The transaction filter skipped two deposits from last week. My total spending looked lower than the amount taken from my bank.

the cashier page on the browser shows a withdraw button and the app version does not, same account and same balance on both. one of the two is wrong and nobody will say which.

opened a slot at the school gates and it crashed twice in ten minutes.

The account looked easy to use until the agent ignored the actual question. Even the FAQ failed to explain what was happening.

Withdrawal went approved, then back to review overnight

after switching from laptop to phone, my favorites list emptied and recently played showed titles I had never opened.

The live table loaded, but every second hand disconnected me. Rejoining worked, although the table history never showed the missing hand.

mate, Favourites reset every time I logged in on mobile.

No clear licence information was visible again.

After work, I noticed that the bonus was removed without a clear reason. I checked twice before giving up on it.