Took 6 weeks to arrive
Took 6 weeks to arrive, and item was a dupe and poor quality, phone case doesn't fit properly and keeps sliding off, customer service slow and unhelpful. avoid.
27. april 2026
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
At CASED LONDON, we create premium designer phone cases and mobile accessories that blend high-end fashion with everyday functionality. Our curated collection is crafted for those who want their tech to be as stylish as the rest of their wardrobe.
Kontaktoplysninger
Storbritannien
- info@casedlondon.com
- casedlondon.com
2,5
Under middel
9 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Avoid!
Avoid!!
Awful customer service took weeks and weeks for a case to arrive!! Ended up with a charge back from my bank before it arrived!! Stay clear!!
24. april 2026
Besvarelse fra CASED LONDON
We’re sorry to hear about the delay with your order and understand your frustration.
Unfortunately, on this occasion, there were significant delays within the delivery network that were outside of our direct control. However, we recognise that this does not change the experience you had as our customer, and we apologise for the inconvenience caused.
We have since resolved this issue and all orders are being delivered on time.
Delayed my package for more than a month
24. april 2026
Besvarelse fra CASED LONDON
We’re sorry to hear about the delay with your order and understand your frustration.
Unfortunately, on this occasion, there were significant delays within the delivery network that were outside of our direct control. However, we recognise that this does not change the experience you had as our customer, and we apologise for the inconvenience caused.
We have since changed delivery partners and no issues have been reported since.
My order never arrived
My order never arrived. Customer service absolutely appalling. It wasn’t until I reported them that I finally got a response which was totally inaccurate. Very disappointed daughter who was really looking forward to getting a new phone case for her birthday.
24. april 2026
Besvarelse fra CASED LONDON
We’re very sorry to hear that your order did not arrive and understand how disappointing this must have been, particularly as it was intended as a birthday gift for your daughter.
We take delivery issues seriously and always want to ensure our customers receive their orders or a suitable resolution. Unfortunately, we have been unable to identify your order from the information provided in this review.
Please contact our customer support team directly with your order number so we can investigate this matter as a priority. If your order has been lost in transit, we will be happy to arrange either a replacement or a full refund in line with our policy.
We would appreciate the opportunity to resolve this for you and hope you’ll get in touch so we can put things right as quickly as possible.
DO NOT USE
DO NOT USE.
Placed an order on 17th April 2026, nothing heard since. Nearly a month has passedI Have tried multiple ways to contact them though phone calls, emails, online chat but nothing.
Email from Evri on 27th April saying awaiting order. Nothing since.
4. maj 2026
Uopfordret anmeldelse
One of the cases fell apart with a…
One of the cases fell apart with a week. Won’t be buying again.
20. marts 2026
Bad customer service
I returned my item due to poor quality, I had to fight for a return and a month later still not received a refund despite sending the item back. Impossible to get a response from anyone, a really poor service.
13. marts 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.