Carverse Anmeldelser 

299
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ich bin mit der CARVERSE GmbH sehr zufrieden. Der gesamte Eindruck ist professionell und kundenorientiert. Besonders wichtig sind mir Vertrauen, Ehrlichkeit und eine unkomplizierte Abwicklung. Ich sc... Se mere

Bedømt til 4 ud af 5 stjerner

bought car through heycar from carverse,all went rly quick and smoothly,car was 3hours travel from my home so i used home delivery option,because im busy person,did few calls and chauffeur came wit... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had a great experience at Carverse. Nathan was brilliant at listening to our needs and the whole process was relaxed even with our two kids alongside us. The showroom is also kitted out really well... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent experience shopping at Carverse. No pushy salespeople pouncing as soon as you arrive and following you round. They let you have a look around the dealership with no pressure at all. Ryan was... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilforhandler

Skrevet af virksomheden

At Carverse, you can buy premium used vehicles from our Used Car Supermarket located on Norton Way North, Letchworth, Hertfordshire, SG6 1BL. Or you can purchase from the comfort of your home using our buy online service - simply select your vehicle, pay in full or apply for finance, and then arrange home delivery or collection. We have hundreds of vehicles in stock, all of which are available to view and test drive. Every used car comes with 90 day warranty, and has had a vehicle inspection as part of our car quality promise. If you are looking to sell your vehicle, you can use our valuation tool on our website. You can then decide whether to part exchange, or sell out right. We also sell a wide range of car care products and services to keep your car looking prestine. These include service plans, extended warranty, GAP insurance, SMART Repair and Autoglym Lifeshine. If you have any queries, please don't hesistate to contact our team on 01438 583607, or email info@carverse.co.uk.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

299 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(299)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

No issues about the car and about…

No issues about the car and about buying process.

26. marts 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Nazim Dugan, thank you for taking the time to leave us 5 stars! Happy we could help and that there were no issues with your process. Take care - carverse.

Bedømt til 4 ud af 5 stjerner

My Experience

The car was in great condition and I am happy with the car.

12. marts 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Abdul, thank you for the 4-stars it is much appreciated, but would love to know what we could have done for that extra star! Take care - carverse

Bedømt til 5 ud af 5 stjerner

Good

Helpful and accommodating.

15. marts 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Adam Omer, thank you for the 5 stars! Take care - carverse.

Bedømt til 5 ud af 5 stjerner

First Class Service 🌟 🌟 🌟 🌟

An amazing fleet of cars, wonderful team especially Wayne, Flo and all others that made contact. The best experience I could ever imagine. From the beginning to the end, the team made the sales process so swift that it felt like a wonderfully directed movie by Steven Spielberg.

Genuine, professional, trustworthy and most importantly they showed so much care and attention. I would 💯 highly recommend to anyone and would surely be coming back. This experience is one of my best highlights in 2024. 🥂 🍻 🍷 👍😉

If I was allowed 6 stars for the review, I would have given 7 stars. That's how amazing this experience made me feel. Thanks guys!!!

🌟 🌟🌟 🌟 🌟 🌟

23. marts 2024
Uopfordret anmeldelse
Carverse-logo

Besvarelse fra Carverse

Good morning! Thank for taking the time to leave us this review, it is much appreciated and very pleased to hear you have had a fantastic experience with us. We will be sure to pass on your compliments. All the best - carverse.

Bedømt til 5 ud af 5 stjerner

Salesman Tom dealt with my enquiry very…

Salesman Tom dealt with my enquiry very professionally from the initial phone call to point of sale.
Initial viewing was a stress free experience, we were able to view the car without any pressure. Test drive allowed without being accompanied by a member of staff.
Would recommend Carverse to anyone.

1. marts 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Claudio Mongiardi, thank you for taking the time to leave us such a kind review. Glad we could help and hope to welcome you back again soon. All the best - carverse.

Bedømt til 5 ud af 5 stjerner

Florence Maddison dealt with my…

Florence Maddison dealt with my transaction.
She was friendly, professional in all aspects.
A credit to the company.
And I would not hesitate in recommending Carverse to friends and family for car purchases.
Well done

25. februar 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Duncan Kyle, thank you for the 5 stars and kind words. We are very happy we could help and hope to welcome you back again soon. Take care - carverse.

Bedømt til 5 ud af 5 stjerner

Great service

Great service, friendly, knowledgeable staff

15. marts 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Janette Miller, thank you for the 5 stars! Glad we could help. Take care - carverse.

Bedømt til 5 ud af 5 stjerner

Well deserved 5 stars

Well deserved 5 stars! The manager, Wayne was very professional & other staff were friendly

15. marts 2024
Uopfordret anmeldelse
Carverse-logo

Besvarelse fra Carverse

Good morning Janette, thank you for the 5 stars! Glad we could help and will be sure to pass on your compliments. Take care - carverse.

Bedømt til 5 ud af 5 stjerner

Happy customer

Had to wait a bit to be seen. As sales people were very busy. But my enquiry was handled sympathetically and allowed to test drive some cars to make sure I was happy. Bought the first car I test drove and very pleased with the process.

10. marts 2024
Carverse-logo

Besvarelse fra Carverse

Good morning J Singh, happy to read your review! Glad we could help and hope to welcome you back again soon. Take care - carverse.

Bedømt til 5 ud af 5 stjerner

Amazing!

Tom made the experience so special. I was informed regularly and kept up to date with everything. Tom and the carverse team made everything so easy and now I’m driving around my dream car. I would 100% recommend.

16. marts 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Maja, thank you for the 5 stars and kind words. We are very happy we could help and hope to welcome you back again soon. Take care - carverse.

Bedømt til 5 ud af 5 stjerner

Really professional team

Really professional team, love the new car.

28. februar 2024
Carverse-logo

Besvarelse fra Carverse

Good afternoon Jaqueline Baines, thank you for the 5 stars we are happy you are enjoying your new car. All the best - carverse.

Bedømt til 5 ud af 5 stjerner

Whole experience straight forward did…

Whole experience straight forward did take longer than expected due to amount of time spent on internet

23. februar 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Richard, thank you for the 5 stars! Glad you had a pleasant experience with us. Take care - carverse.

Bedømt til 5 ud af 5 stjerner

Will be using again.

Nice friendly staff. Show room was immaculately clean and so comfortable to be in.
So happy with my new car.

29. februar 2024
Carverse-logo

Besvarelse fra Carverse

Good morning David, thank you for the 5 stars! We are glad you are enjoying your experience with us, and that you are enjoying your car! We hope to welcome you back again soon. Take care - carverse.

Bedømt til 5 ud af 5 stjerner

Katie Cambridge was brilliant

Katie Cambridge was brilliant. Easy to deal with, no over the top sales pitch, A Genuinely refreshing approach.
Will definitely be using Carverse again.

28. februar 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Dean Thompson, thank you for the 5 stars! Happy we could help and will be sure to pass on your compliments. All the best - carverse.

Bedømt til 5 ud af 5 stjerner

Exceptional service

Exceptional service! Liam provided outstanding assistance, demonstrating genuine commitment by going above and beyond to ensure every detail was perfect. I am highly impressed and would wholeheartedly recommend this service. Without hesitation, I would choose to purchase from here again.

18. februar 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Rishi Rai, thank you for the 5 stars! We are happy to hear you had exceptional service with us and will be sure to pass on your compliments to the team. Take care - carverse.

Bedømt til 5 ud af 5 stjerner

Excellent service!

We were given honest answers to our questions and we felt we were listened to. Very professional and friendly and great communication every time we talked to them! We have recommended Carverse to another friend.

17. februar 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Ana Sellen, thank you for the 5 stars and kind words! happy we could help and hope to welcome you back again soon. Take care - carverse.

Bedømt til 5 ud af 5 stjerner

Great service

Great and helpful service. Made the process really easy.

24. februar 2024
Carverse-logo

Besvarelse fra Carverse

Good morning! Thank you for the 5 stars, we are very happy we could help and glad the process was easy. All the best - carverse.

Bedømt til 1 ud af 5 stjerner

Car Sales in Reverse - Beware of Misleading Pricing at Carverse/Norton Way Group

I recently had a very disappointing experience with Carverse (part of Norton Way Group) that I feel compelled to share. I purchased a vehicle online for £16,542, only to be told after the payment was processed that the price did not include VAT, despite the website clearly advertising it as such. This not only contradicts the Consumer Protection from Unfair Trading Regulations 2008 but also demonstrates a lack of transparency and accountability from their side.

I was contacted by Carverse and informed that there was a problem with their website not including VAT in the prices displayed. Despite acknowledging the error, the company refused to honour the advertised price, placing the burden on me, the consumer. They continued to sell vehicles with this known issue, which I find highly unethical and misleading for any potential customers.

This experience has highlighted a serious concern about the trustworthiness and business practices of Carrverse/Norton Way Group. I urge potential customers to be wary and consider my experience when deciding to engage with this company. It’s crucial for businesses to take responsibility for their mistakes and ensure their advertising is clear and accurate to maintain consumer trust and compliance with the law.

I will be contacting Trading Standards along with a solicitor

Carverse did honour the price but were very unprofessional the day I went to collect the vehicle. I was left sitting at reception for at least 20mins before anyone appeared. The sales person after completion of the paperwork did not even take me to the car just handed me the keys and pointed in the direction where it was parked and walked off.

23. februar 2024
Uopfordret anmeldelse
Carverse-logo

Besvarelse fra Carverse

We are sorry to hear you’ve had a negative experience with us leading to this 1* review. We can confirm that we had a system error which affected 3 of our stock vehicles, resulting in the price advertised without VAT. The error has now been resolved and we will honour the sale to you at the original price you saw.

We would like to highlight this was a genuine error which affected only a very limited number of vehicles (3 out of 98 at the time) and was due to a change in our stock management system. We did not make any deliberate attempt to mislead or offer a false price. The error was fixed within 48 hours of us being aware of it, so we are confident that such a situation will not arise in the future.

Our team are in the process of arranging delivery of your vehicle and we hope to have restored your faith in Carverse with how this matter has been dealt with.

Bedømt til 5 ud af 5 stjerner

Personalised approach

Personalised approach, friendly, not pushy

13. februar 2024
Carverse-logo

Besvarelse fra Carverse

Good morning Jeanette, thank you for the 5 stars! Happy we could help. Take care - carverse.

Bedømt til 5 ud af 5 stjerner

Amazing service!

Amazing service!
Liam was so helpful, genuine and went over and above to ensure everything was perfect.
Would recommend and buy from here again without hesitation.

13. februar 2024
Carverse-logo

Besvarelse fra Carverse

Good morning John Mclellan, thank you for the 5 stars and kind words. Happy we could help. Take care - carverse.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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