Carlingo Anmeldelser 1.364

All the staff were very friendly and professional. The salesman was really helpful from the start and wasn’t pushing me to buy the car. They were very thorough with the details of the car and as the car has less than 6 months MOT on it they were true to their word and did a new MOT. I also got a more than fair valuation for my old car and just found everyone there really pleasant to deal with.

My wife and I were looking to find a used car locally (in Harrogate), and checked out a few cars with Carlingo based on their online reviews and I must say, their customer service does indeed exceed expectations.

Despite the rain, we've had someone welcome us and advised us about their fleet and also guided us quickly to one of the cars we've had in mind.

Josh, who looked after us afterwards, quickly prepared the 2x cars we've selected in order for us to test drive and we've also taken a decision there and then.

The whole process was smooth and very streamlined, including allowing us for extra visits to further check the car before pick up, clear checklist for part-exchange, etc.

Sam, who just recently joined the team was very savvy, and also helped us by explaining some key points on our car.

On the day, Emma (as I recall), had quickly gone through the paperwork and in roughly 30 minutes, we were done and dusted (from part-exchanging, taxing the purchased vehicle, handover, etc.).

So overall, a big thank you to Josh, Sam and Emma, including the person who showed us around (did not get a chance to get his name). You are doing an excellent job and to the whole Carlingo team in Harrogate, keep up the good work!

Best,
Alex

Saw the car I wanted, did my research and it was the best priced with full service history in a great colour with some extra spec making it excellent value. The peace of mind of having a 3 year extended warranty has given me the confidence of trouble free motoring and the team have been very welcoming and supportive with any questions I’ve had. The condition of the car and standard of valet prior to collection was also a credit to Carlingo!

Excellent service. Left us alone to look around the cars and there was zero pressure of buying. We did part exchange with our purchase which was made incredibly easy. Would highly recommend.

I visited Carlingo twice to test-drive a car and then to collect it and exchange my old car. Overall, my experience was positive; all the staff I interacted with were friendly and helpful, the showroom was clean and had a nice seating area, and I had time to inspect the car I was interested in without someone looking over my shoulder and to ask anything I wanted. As a woman visiting alone, I felt comfortable and there was no mansplaining or assumptions made about my knowledge of cars. I'm very happy with my new car and feel the price and the exchange value for my old car were both more than fair.

The only negative from my perspective was timekeeping. I was phoned late afternoon the day before my test drive appointment asking to change the time from 11 to 12, which I agreed to. I did arrive around 10 minutes late due to unexpected traffic but then waited until around 12:30, at which point someone came to open the car for me to look at while I was waiting, and a few minutes later a manager came to take me on the test drive rather than my allocated salesperson.

When I came 2 days later to exchange my old car and collect the new one, I waited 20 minutes after my appointment time, which staff did acknowledge and apologise for. The plus side was that I'd been accurately advised how long to allow for the appointment and the handover was pretty efficient so the delay didn't cause me an issue in returning home on time.

Overall, I would recommend Carlingo to anyone looking for a good quality car.

Buying a car is smooth and easy. However the cars back window won’t go up only after a week after purchase. This is the only time I used that window!! Hope this gets fixed by car lingo

Steve was great and a pleasure to deal with. Straight talking advice which was very appreciated for 2 people with not much interest in cars.

The staff at Carlingo could not have been more helpful. Stuart in particular had gone through the process step by step, showed me how to use the car and everything included and actively encouraged me to take it on a longer test drive.
The process was simple and straightforward and for someone like me, who hadn't brought a new car in several years and was filled with anxiety, they put me at ease and ensured that I knew each step and guided me on what to do. They also made sure that the steps outside of a car dealership e.g insurance and road tax was also completed and offered support with that, should I have needed it. Will definently be going back in the future (not for a while though, I hope!)

Adam was amazing and helped me through everything and made such a comfortable experience

Stuart and Travis were very professional and looked after me very well both for the viewing and test drive as well as the purchase.
Everything was very clear and easy to understand
I am very happy with the car although there are some basic accessories such as sound sensors and even visual sensors which are missing.
Shame it wasn’t pointed out at the time of the test drive as I didn’t get to park it so I didn't notice …
A small detail which however doesn’t reflect on the extremely good service I received

Really great experience with Carlingo. First time buying from there but Adam and Joey made the process very straightforward and were both really great guys.

The approach of all staff was polite and patient.
Guidance through the process excellent.
Many thanks to all concerned.

No hard sell. Friendly and helpful. Felt trustworthy.

Josh was great and was able to get us a deal that worked great for us. On collection of the vechile it was a nice smooth handover with Joey. Highly recommended Carlingo. Well done guys

Helpful - especially a new employee - a young man in the after sales team who was particularly polite and efficient.

2nd time ive purchased a car from carlingo. Kept me informed from booking a test drive with another car, (someone else beat me to it). I had another option which i purchased. And im really happy. Danny is a credit to you, not pushy at all

Got a good part exchange price straight up front, service was spot on no problem everything sorted out

Top draw!! Josh, joey, jamie all great help...the cars amazing considering i bought without viewing ( my preference)

Nice people to deal with and superbly presented showroom 🚙👍

Whenever I have visited Carlingo, the sales people have been very helpful but not at all pushy. I had initially had several test drives of different cars but ended up keeping my old car for a while longer. When I finally decided to return, I obtained all the information I needed from the website, visited for a look around, then booked a test drive for another date. The cars are all made to look as immaculate as possible, they have many technical and mechanical checks, they will have at least 6 months MOT and they ensure the MOT doesn't have any advisory notes. The buying process is smooth. Only downside is there are no further 'deals' to be had, so no point in trying to haggle. Carlingo staff keep you informed and provide all the information you require. They tell you exactly what you need to do and what paperwork is required. On handover day, they took the time to go through everything with me and patiently answered all of my questions. I usually hate the whole idea of buying and selling cars but I felt I could put my complete trust in Carlingo. I hope they're around for many years to come!