Must have for care agencies. Excellent technical support and all information held under one App. Not only will It support management but also staff. The EMar will prompt to ensure that all medication... Se mere
Virksomheden har svaret
Lokation
Skift lokationThe Business Park, Maydwell Avenue, RH13 0AS Slinfold, West Sussex, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From start to finish. All interactions with every member of staff has been friendly, professional and at times very patient with our lack of computer skills and know how. The training is a must and... Se mere
Virksomheden har svaret
We have recently moved over to Careline Live from a previous provider and the transition has been simple. The whole system has been a revelation in terms of ease of use for the office, carer's and cl... Se mere
Virksomheden har svaret
We've worked with CLL for over 2 years now and they've always been helpful but today I have to give a shout out to Donovan. He really went above and beyond to assist me in trying to resolve a p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the United Kingdom and Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family. Subscription includes CQC and CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty. Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025.
Kontaktoplysninger
The Business Park, Maydwell Avenue, RH13 0AS, Slinfold, West Sussex, Storbritannien
4,6
Fremragende
105 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great support
The service is very organised especially the support documentation. There are articles as well was short videos to help us when get stuck. Excellent work from the team!
1. februar 2024
Uopfordret anmeldelse
Besvarelse fra CareLineLive - UK
Thank you for taking your time to review CareLineLive - we love working with you and look forward to turning your 4 star review to a 5 star one! Josh
Best ECM on the market
We moved from another ECM provider at the end of 2022 due to non responsive to issues that we were raising. We are happy to be working with careline live as they respond quickly to queries. We also noted that their development team is always working as we have new additions/ features from time to time that are enhancing the use of the ECM. CareLineLive are really good and the customers love the app where they can see the care support given to their loved one in real time. Thank you CareLineLive we look forward to a long term partnership. Hondo Tigere ( Director- Together in Care Forensic Ltd)
22. januar 2024
Uopfordret anmeldelse
Besvarelse fra CareLineLive - UK
Thanks Hondo! We love working with you! Josh
Dette er Trustpilot
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