Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was struggling to log in to update some applications, i emailed care check and they responded quickly and sorted out my log in issues. customer service was great, shout out to Molly King who helped... Se mere
Chloe and Jessica, absolutely amazing - there was a query from the DBS team and it held up the process due to no fault of the company. Chloe and Jessica promptly provided feedback and guided us to... Se mere
Katie was excellent. She was extremely helpful and patient and answered all my queries quickly and perfectly. Thank you so much Katie. Kindest Regards Angelo Vella The Best Connection Souithampton... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Kontaktoplysninger
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Storbritannien
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Katie was really helpful: first class service
Katie was really helpful supporting me access my account and reengage with the platform after a six month period. Very helpful and patient, thanks Katie.
Adding a new user
Ben was really helpful and responsive with our request to add a new user. He made the process very easy and smooth. Great service provided.
Sarah has been very helpful
Sarah has been very helpful
quick to respond and quick to resolve any issues
Always a pleasure
Quick and effective
The support I received was quick and direct and the problem was resolved promptly. This was thanks to the help of Molly King, who saw the process through.
Emily was really helpful and quick with…
Emily was really helpful and quick with her responses. Thank you again
Quick and efficient DBS check
Quick and efficient DBS check - query from Sarah who helped straight away, many thanks.
Personal and professional service
Very pleased with the service I received from CareCheck as an applicant for an enhanced DBS. Leah responded promptly to my queries and answered my questions clearly and in good detail. I particularly appreciated the personal and helpful communication throughout such an important process as an Enhanced DBS check. An efficient, professional and reassuring service.
Awesome service and Sarah was…
Awesome service and Sarah was incredible!! So good!
Positive experience - very helpful
Contacted as needed to cancel a check due to no longer going to be working for a particular company. Quick response back - application cancelled and refund made.

Besvarelse fra Care Check Ltd
A big thank you to Molly for the speedy…
A big thank you to Molly for the speedy response in helping me to resolve an application query. Much appreciated

Besvarelse fra Care Check Ltd
Stock on stage 4
Stock on stage 4 is redicolous that you can not chase it up until 60 days when you are waiting to start a new job and have no income and when contacted DBS to discuss hard ship application very rude adviser just told my I have to default on my mortgage and council tax and ev else and get bad credit rating to be able to qualify, this is a joke.
There must be a quicker way to give the police a little push or reminder.
The adviser then hung up on me no more help or support no customer service at all.

Besvarelse fra Care Check Ltd
Emily was quick to respond
Emily was quick to respond, helped me with what I needed and did not waste my time, great service Emily

Besvarelse fra Care Check Ltd
⭐⭐⭐⭐⭐ Outstanding Service from Sarah…
⭐⭐⭐⭐⭐ Outstanding Service from Sarah Rock
I just wanted to leave a special thank you to Sarah Rock for the fantastic support she has given me throughout the whole DBS process.
From start to finish, Sarah was incredibly professional, knowledgeable and, most importantly, friendly and approachable. She took the time to guide me through everything step by step, explained things clearly, answered all my questions and made what could have been a complicated process feel straightforward.
Nothing ever felt like too much trouble, and Sarah always dealt with everything with patience and a smile. The guidance and reassurance she gave me has been invaluable and has really helped us as we move forward with the next stage of our work at Northern Lights.
It's people like Sarah who make a real difference to the customer experience. Professional, friendly, helpful and genuinely committed to making sure you get the support you need.
Thank you, Sarah — you have been absolutely fantastic, and I couldn't recommend you highly enough. Five-star service from beginning to end! ⭐⭐⭐⭐⭐

Besvarelse fra Care Check Ltd
Feedback
Easy, quick communication and a lovely conversation from Emily

Besvarelse fra Care Check Ltd
Superb service, would recommend
Thanks to Emily M for superb service, as always! ❤️

Besvarelse fra Care Check Ltd
i was having struggles with my…id verification
i was having struggles with my identification verification so i emailed and within the same day ben leaver was sending me emails back and fourth being really understanding and he sorted my issue out.

Besvarelse fra Care Check Ltd
Emily was fantastic and really helpful…
Emily was fantastic and really helpful with supporting the changes I had to make.fast and efficient.

Besvarelse fra Care Check Ltd
Great company
Always great communication and solve our issues. Special mention to Sarah who is super quick and efficient.

Besvarelse fra Care Check Ltd
Emily is very helpful and professional…
Emily is very helpful and professional manager sorted everything super quickly.

Besvarelse fra Care Check Ltd
Great service
Struggling to log in to verify ID docs but due to not using the system it had paused access. Made a call and this was all sorted swiftly by Sarah. She even waited until I had gained access in case I need any additional support. Great service!

Besvarelse fra Care Check Ltd
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