Cards2Cash Anmeldelser 

Easy to follow website, everything they said was easy to follow and updated on the progress at each stage,will definitely use again

Thanks sold a unwanted gift for someone on here.

Great customer service, when things don't go to plan as a buyer and your purchase is compromised, you can rest assured that the 14 day guarantee will protect you. I have had two separate rare occasions where the balance on the gift card as been spent by a third party and I have been reimbursed in full. Highly recommended!

I purchased a £250 Amazon gift card from Cards2Cash, only to find out it was locked and unusable. When I reached out for a refund, I was told an "investigation" would be launched. Six days later, the seller finally unlocked the card, long after I had already placed my Amazon order. So at that point, I no longer needed the card.

Rather than accepting responsibility for listing a non-functioning card, Cards2Cash refused to issue a refund. Instead, they offered a so-called "goodwill gesture" of allowing me to relist the card on their website meaning I'd have to wait for a potential sale to maybe get my money back.

Customer service was unhelpful and dismissive. No apology, no accountability, just a shrug and a slow process that puts all the risk on the buyer, despite the fact they don't actually pay the seller for 2 weeks.

Also this is not even the first time I had an issue with a gift card on their site. Luckily I noticed this within the first 14 days and at that time I was issued a refund, so I continued to use the site.

Cards2cash will not investigate any issue reported after 14 days. This timeframe is extremely short considering the they do not vet the gift card/sellers thoroughly. They continuously list used or invalid cards as posted by other reviewrs and on reddit. The seller can use the balance of the gift card anytime and after 14 days you have no recourse. Even within 14 days you are at the mercy of cards2cash if they are willing to give you a refund or a replacement. This is also insulting considering they give themselves 3 weeks to investigate any issue. In comparison cardyard gives buyers 42 days to report an issue.

Be warned: If the card you buy doesn’t work, they can keep your money for 3 weeks, drag out their investigation, and still avoid giving you a refund stating 'We have followed our processes very closely in this situation.'

This entire experience was deeply frustrating and unprofessional. I won't be using Cards2Cash again and I suggest others think twice before trusting them with their money.

As you can see from their reply, they have confirmed these are their terms and conditions. The card was unlocked and usable 6 days later, not an instant delivery which is also in their terms and conditions.

They also flagged my review to trustpilot to be taken down, despite this being a genuine experience which they are aware of and I have all evidence of same. Luckily trustpilot confirmed this and they reposted the review.

My five stars go to Conner (customer service), who listened, understood, and resolved an issue I had with two cards.

The website is a tad tricky to navigate and use, really needs a bit of a revamp but in terms of being able to reliably get vouchers at reduced cost you cannot go wrong here. Customer support is good and the process to pay by bank transfer and save even more is great too. I have both bought and sold using the site - when I sold it took a while but eventually went and payment was quick. For buying I love how you can buy Amazon vouchers and use them straight away, money off for very little effort.

As always the people to go to

What a great service! I had no idea it existing until I found them online. I listed a gift card I knew I'd never use and very quickly afterwards I was offered a decent price for it. The money was paid within a fortnight.
Fabulous, thank you, will use again!

Easy to use and great way to save money.

Ordered a £1000 gift card for £890 and it was in my emails in seconds. I was abit sceptical but took the risk and it paid off. No complaints from me! Gift card has been redeemed for an item I was going to pay full price for! Thanks.

I've had a consistently excellent customer services experience with Carfd2Cash. You can make significant savings using gift cards for purchases. C2C offer the best rates (to my knowledge), but you have to be quick to get the cards when they are advertised (via email).

It would be helpful if you could determine the card expiries, however it's quite rare to have short dated cards.

All the eGift rewards I earned (from Surveys) and routed though your website for clearance and payment, was not paid me. You sited that my ID was fraud. An ID I am presently using to earn from other sites.
I felt robbed. My rewards are my rewards and I should be given my rewards.
This is fraudulent on your part.
I'm saddened by this your action.

Fradis

I had an amazing experience Cars2Cash.The process of buying and selling gift cards was seamless and super easy. The website is user-friendly, and the customer service team is incredibly responsive and helpful. I was able to get great value for my gift cards, and the transaction was completed quickly without any issues. I really appreciate how secure and reliable the service is. I’ll definitely be using them again in the future and highly recommend Cards2Cash to anyone looking to buy or sell gift cards!

Hassle free to be honest, soon as quarantine past about 2 weeks the funds was in my account straight away!
I will be using the service again in the future for any unwanted vouchers

Customer service was fast and friendly too !

A lie that I requested closure of account, they closed account as I left a review on TrustPilot. Now they are blackmailing me to remove the review before they will think about reopening my account. This is a reply from them. Thank you for your message.

As per our company policy, we reserve the right to disable accounts for any reason. In this case, we ask that the reviews from your account be removed before we proceed with reactivating your account.

Please let us know how you’d like to proceed.

Kind Regards,
Cards2Cash Customer Services

Gave a gift card to them on 13th Feb, they sold it next day and I received the money in my bank on 1st Mar as noted before confirming the sale. Will use again if I need to!

Outstanding company with top notch customer service. I've only ever purchased gift cards from them, rather than selling any so cannot comment on that but the buying process is brilliant. Codes arrive within about a minute of purchase and I've now saved over a thousand pounds since discovering them. Fab!

Really good site that actually works, I have now traded twice with them, a smaller value and larger value gift card and have been paid successfully with no problems. Would recommend to all, the only annoying thing is the quarantine period is so long so perhaps they could push to members that they should disclose when they used the gift card.