I was stressing myself out because that is how car insurance matters can be, the infamous denial based on a technicality and it was an overseas rental. I didnt have any such problem. Everything flowe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This benefit saved us when an unknown person/object/vehicle slammed into our rental van overnight. We didn't know we had the benefit as Capital One Venture cardholders, and what a relief when we disc... Se mere
Virksomheden har svaret
Was very easy to fill out the claim and was very pleasantly surprised at how fast the claim was resolved and my refund granted.
Virksomheden har svaret
I've never needed to file a claim in the past but I was recently in Los Angeles and didn't realize that someone side-swiped our rental vehicle in the parking lot of the hotel. We were informed of the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cardclaimcenter.com formerly eclaimsline.com!
Kontaktoplysninger
4,6
Fremragende
704 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The process was straightforward and the…
The process was straightforward and the staff were available and informative when I was uncertain what to do. I appreciated the information that I received and grateful for a positive outcome resulting in a refund associated with my claim.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
Thank you for taking the time to share your experience with us. We are delighted to hear that you received excellent service, and your kind words truly mean the world to us.
Best regards,
Chemia H.
Card Benefit Services Social Care
Great Benefit to Have!
It is a benefit of your credit card that you always hear about but don't use on the regular. When I actually needed it, I was surprised how easy it was to utilize and how quickly they responded to my claim. Much faster than normal insurance for sure! Great benefit to have
26. juni 2026
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Besvarelse fra Card Claims Center
Thank you for taking the time to share your feedback. We're thrilled to hear that you're happy with the service we provided, and we truly appreciate your kind words. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Extremely fast
Extremely fast. Just send correct documents.
Money was returned to me within 24 hours.
16. juli 2026
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Besvarelse fra Card Claims Center
Thank you so much for sharing your positive experience with us. We are so glad to have been able to assist you, and that the process was quick and efficient. Please let us know if you have any questions or need assistance.
Best regards,
Chase R.
Card Benefit Services Social Care
Besvarelse fra Card Claims Center
Thank you so much for sharing your positive experience with us. We truly appreciate you taking the time to share your feedback and positive rating. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Best coverage for rental cars!
We had an incident in our rental car in Glacier National Park and Card Claims Center was our saving grace! The process to submit the claim was easy and everything was done online. Whenever I called in to check on the claim, the customer service agents were extremely helpful, professional, and personable. I am so thankful to have had this coverage and recommend anyone who rents a car to use a card that has this!
25. maj 2026
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Besvarelse fra Card Claims Center
We're delighted to hear that you received excellent service and are satisfied with the outcome of your claim. Your satisfaction is always our top priority, and it's wonderful to know we met your expectations.
Best regards,
Chemia H.
Card Benefit Services Social Care
Excellent service! Exceeded expectations
This was my first time filing an accident claim for a rental car. This was through my Capital One Venture credit card (Visa Signature). The online system was very easy to use and easy to upload documents. The instructions were clear and easy to follow. My claim was reviewed and processed within 10 days (as indicated on the online form). I received the reimbursement a few days later. I couldn’t have asked for a more straightforward or quick process! I was very impressed with this service!
29. juni 2026
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Besvarelse fra Card Claims Center
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you received excellent service. Your satisfaction is our top priority, and it's wonderful to know we've met your expectations. We truly appreciate your kind words and please don't hesitate to reach out to us if there is anything else we can assist you with.
Best regards,
Chemia H.
Card Benefit Services Social Care
The process was fast in all word their…
The process was fast in all word their services was excellent
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
Thank you for taking the time to leave us a review. We are so glad you've had a positive experience with us. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Our first claim on a credit card…
Our first claim on a credit card through Capital One. It was made very easy and reimbursement was completed within a few weeks.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service, and we truly appreciate the positive feedback. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
They helped overcome Hertz's poor handling of the situation
I backed into a parked car with my Hertz rental car, and Card Benefit Services covered the damage. While Hertz did a rather bad and very irritating job of dealing with the issue, Card Benefit Services took extra steps to help overcome Hertz's incompetence. This made the experience much better.
11. marts 2026
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Besvarelse fra Card Claims Center
Thank you so much for your kind words. I’m glad we could help turn your challenging experience around. We truly value having you as a cardholder and appreciate your trust in us. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Chemia H.
Card Benefit Services Social Care
Excellent auto insurance benefit
Did not realize I had this auto isurance benefit. My wife suggested I call. Your rreps were very courteous and efficient in identifying my eligibility, and then guiding me thru the process of filing a claim. Excellent communications throughout.
8. juni 2026
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Besvarelse fra Card Claims Center
Thank you for taking the time to leave us a review! We’re thrilled to hear that you received excellent service. Your support means the world to us and is truly invaluable.
Best regards,
Chemia H.
Card Benefit Services Social Care
CDW claim worked. Full refund
It was easy to submit my claim and I got paid back in full. Perfect experience
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
Thank you for taking the time to leave us a review. We are so glad you've had a positive experience with us. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Chemia H.
Card Benefit Services Social Care
claim took over 2 months to resolve--we…
claim took over 2 months to resolve--we did not cause the damage (car hit in parking lot when we were not present) even with this insurance and good primary insurance we were still out of pocket for over $800
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
We regret the delay in resolving your claim and sincerely apologize for any inconvenience this may have caused.
Thank you for sharing your feedback on Trustpilot. Your input is invaluable in helping us identify areas for improvement and enhance our service.
Best regards,
Chemia H.
Card Benefit Services Social Care
Very helpful and responsive
Very helpful and understanding and very honest and responsive. Make sure you ask a lot of questions about all aspects (your insurance policy, notification and filing timeline, documentation to upload, etc.). They are very knowledgeable and will provide great explanations and advice, but you need to ask questions if you have not been through the claim process before.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience and received great service. Your satisfaction is our top priority, and your kind words mean the world to us.
Best regards,
Chemia H.
Card Benefit Services Social Care
Long process for less than $1,000
Long process for less than $1,000. Everything was paid at the end.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
Thank you for taking the time to post on Trustpilot, as this gives us valuable feedback on improving our service. We are grateful to have you as a valued customer. Please don't hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Chemia H.
Card Benefit Services Social Care
Claim worked as expected
The process allowed me to claim the money I was entitled to without extensive back and forth with receipts etc. I was pleased that it worked "as advertised".
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
Thank you for taking the time to leave us a review. We are so glad you've had a positive experience with us. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Process was efficient and timely
Process was efficient and timely. Directions were clear, as was requests for information.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
We appreciate your feedback and are delighted to hear that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Great experience with Visa Card Benefit Services on a Secondary Car Insurance Claim
I filed a claim for Secondary Car Rental Coverage on my Visa. I scraped a bumper on the car. It took a week to find how to file and upload all the info needed on Card Benefit Services, but after I uploaded all the information, the process was FAST and EFFICIENT. I did have to send 2 emails asking why my claim had 13 docs and 1 jpeg, and still was considered "pending-more info needed." After that email, the response was the next day. My claim had been settled, and they needed my account info to send the money. The whole process took only 1 month from the date of my accident! But I did start the process THE SAME DAY as my accident, and I uploaded all docs they wanted ASAP. You have to be able to READ, and give them what they ask for. Shout out to Fox Car Rental SeaTac. They have been amazing for years, (Barbara, Trevor, Kani) and I will only rent from Fox forever---They were also very efficient on the corporate communication as well.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
Thank you for taking the time to share your experience on Trustpilot. Your feedback is invaluable in helping us improve our service.
We are delighted to hear that you are happy with the outcome of your claim, and we are truly grateful to have you as a valued customer. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Chemia H.
Card Benefit Services Social Care
The process was easy and claim was settled quickly
I am a Capital One Venture X cardholder. The process was easy, straight-forward and very less hassle than I anticipated. The customer care was very cooperative, friendly, and understanding. Very minimal effort was needed from my side in filing the claim and representatives follow up with me which helped in settling the process in a very short span of time (less than a month).
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
Thank you so much for taking the time to leave us a review. We are happy to hear that you received excellent service! Your kind words and support mean the world to us.
Best regards,
Chemia H.
Card Benefit Services Social Care
Easy to file; pay out without hassles.
It was relatively easy to file and claim and it was paid out without any hassles.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Completely handled with no negative…
Completely handled with no negative impact to my wallet
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Card Claims Center
We’re thrilled to hear about your positive experience with us! Your feedback is truly invaluable and motivates us to continue delivering excellent service.
Best regards,
Chemia H.
Card Benefit Services Social Care
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